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Planning for Higher Education Journal

Published
December 11, 2020

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Redefining Federal Work-Study Programs

Support Students in Their Academic and Professional Success by Developing Their Career-Readiness Skills

By: Dea Marx, EdD, Jessica Flinkman, and Carla Wilson

The University of Missouri-Kansas City, by reinventing its campus Federal Work-Study (FWS) program (newly termed PRO Roos), committed to a goal of supporting student success through developing their career-readiness skills. FWS students were engaged in worthwhile campus employment that increased their sense of belonging within the university, enhanced their professional proficiencies, and prepared them for careers after graduation.

From Volume 49 Number 1 | October–December 2020

Abstract: As Federal Work-Study (FWS) programs are coming under national scrutiny for their lack of proven effectiveness and antiquated systems, the University of Missouri-Kansas City reevaluated the culture surrounding its student employee positions. After collaborating with financial aid personnel and identifying key stakeholders, a new program was created to focus on professional-readiness skills and developing a culture of high-quality, campus-wide customer service. Former expectations of FWS positions were revised to include more intentional career-readiness opportunities. Doing so required investing in professional development for supervisors and support for mentoring student employees. This article presents the planning and collaboration methods that are vital to implementing an innovative program and provides insight for other universities seeking to professionalize their FWS programs.

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Conference Recordings

Published
July 21, 2020

2020 Annual Conference | July 2020

President’s Session | Every Student’s Dream Matters

Lorain County Community College’s Vision for Student Success

By: Marcia Ballinger, President, Lorain County Community College | Jonathan Dryden, Provost/Vice President for Academic and Learner Services, Lorain County Community College

Come learn how Lorain County Community College (LCCC) identifies game-changing innovations and aligns resources to bring them to scale.
Abstract: Core to the mission and vision of Lorain County Community College is the belief that “Every Student's Dream Matters,” that every student, regardless of their background, can succeed. LCCC built its culture of student success upon strategies that include a broad community-based strategic planning process, transparent dialogue about institutional data, an organizational structure that fosters responsiveness, and strategic finance principles that align resources with mission. Come learn how LCCC, as a mission-driven institution, identifies game-changing innovations and aligns resources to bring them to scale.

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Planning for Higher Education Journal

Published
June 15, 2020

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Is Higher Education Ready for Its Learners?

Impact Student Success Using the Three-Box Solution

By: Janel Bloch, Ryan D. Padgett, Shawn Rainey, Holly Riffe, Kimberly Scranage, Lois Schultz, and Gannon Tagher

With sweeping shifts in recruitment and retention of students throughout higher education, Northern Kentucky University committed to a pivot. Its new student framework emphasizes student support and academic delivery driven by strategic decisions and data rather than by impulsivity. Their Success by Design framework encouraged innovations that focused the university on meeting learners where they were.

From Volume 48 Number 3 | April–June 2020

Abstract: Northern Kentucky University (NKU) used an expedited and focused strategic planning process by applying Govindarajan’s (2016) Three-Box Solution to simultaneously manage the past, present, and future. A Core Team, supported by multiple resource teams consisting of representatives from all NKU constituencies, gathered input from nearly 2,000 stakeholders. The resulting Success by Design strategic framework concentrated solely on student success. This article describes the ongoing, iterative approach and offers recommendations for those seeking to develop widespread buy-in and unleash the innovative spirit needed to make their institutions more student-ready.

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Webinar Recordings

Published
June 15, 2020

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Voices from the Field: Episode #13

Change Management to Change Leadership: Planning from the Pivot

By: Robert Schultz, Department Chair for Teacher Education, The University of Toledo, and ACE Fellow 2019–2020

During his year of ACE fellowship, Robert Schultz, department chair for teacher education at the University of Toledo, had a front row seat as Ohio State University adjusted to COVID-19, seeing firsthand the remarkable pivot a large institution can make when its leadership has spent significant time and effort on teamwork development.
Abstract: During his year of ACE fellowship, Robert Schultz, department chair for teacher education at the University of Toledo, had a front row seat as Ohio State University adjusted to COVID-19, seeing firsthand the remarkable pivot a large institution can make when its leadership has spent significant time and effort on teamwork development. He discusses the need for collaborative governance and transitioning to the planning and change leadership that is necessary for schools to effectively strategize for what’s next.

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Webinar Recordings

Published
April 10, 2020

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Voices from the Field: Episode #3

From Crisis to Collaboration and Creativity

By: Mike Martin, Associate Dean Science, Math, and Health, John Carroll University

Mike Martin, Associate Dean Science, Math, and Health at John Carroll University discusses how the administration addressed the first few weeks of the COVID-19 crisis and how they have creatively shifted gears with students and faculty toward what’s next.
Abstract: The past month has been trying for all of higher education. How do we transition our constituents from crisis to collaboration in order to meet the needs of the entire campus community? In this conversation, Mike Martin, Associate Dean Science, Math, and Health at John Carroll University discusses how the administration addressed the first few weeks of the COVID-19 crisis and how they have creatively shifted gears with students and faculty toward what’s next.

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Webinar Recordings

Published
April 9, 2020

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Voices from the Field: Episode #2

Business is Not So Usual at a (Mostly) Online Institution During COVID-19

By: Cynthia Tweedell, Assistant Vice President for Institutional Effectiveness, Ohio Christian University

Cynthia Tweedell, Assistant Vice President for Institutional Effectiveness, Ohio Christian University talks about how this faith-based institution with a personal touch is working through the transition for students, athletes, and summer programs.
Abstract: While the majority of their students are online, it’s not so easy to take the same methodologies to deliver on mission when quickly switching their residential students to an online environment when expectations are different. Cynthia Tweedell, Assistant Vice President for Institutional Effectiveness, Ohio Christian University talks about how this faith-based institution with a personal touch is working through the transition for students, athletes, and summer programs.

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Conference Presentations

Published
October 28, 2019

2019 North Central Regional Conference | October 2019

Business Methodology in an Academic Setting Transforms Student Outcomes

By: Penny Jones, Jessica Sullivan, Alex Terwilliger, Renee Williams

Come learn how the University of Kansas Edwards Campus is recruiting well-qualified, motivated students by adopting industry sales techniques focused on vetting qualifications and pre-requisites, bridging adviser communications, and reengaging prospects to materialize student outcomes.
Abstract: Working professionals have unique demands on their time, effort, and energy that challenges individual academic pursuit. By engaging working professionals with precise strategies adapted from business, the University of Kansas Edwards Campus (KUEC) has transformed student engagement and increased enrollment 21.5% in two years. Come learn how KUEC is recruiting well-qualified, motivated students by adopting industry sales techniques focused on vetting qualifications and pre-requisites, bridging adviser communications, and reengaging prospects to materialize student outcomes.

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