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Planning for Higher Education Journal

Published
February 7, 2023

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Managing Change from the Murky Middle

Offering Role Structure and Support Helps Middle Managers Effectively Lead Change

By: Nicole H. Gahagan, MEd

Middle managers are often blamed for change failure and portrayed as change resisters or saboteurs. However, what looks like obstructionist behavior could actually be the observable effects of role ambiguity.

From Volume 51 Number 2 | January–March 2023

Abstract: Middle managers are often blamed for change failure and portrayed as change resisters or saboteurs. However, what looks like obstructionist behavior could actually be the observable effects of role ambiguity. Absent clear expectations, middle managers might assume their own unsanctioned change leadership path or take on no role at all because they lack understanding about their responsibilities. This article explores the complexity of middle managers’ experience, examines how middle managers at a two-year college navigated the uncertainty of their role within the context of institutional change, and provides readers with suggestions for equipping middle managers to become effective change agents.

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Report

Published
October 26, 2022

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Smart Building, Smart Campus

By: Angela Foss, Autodesk (previously of Southern New Hampshire University)

This is a SCUP Fellow Research Project Final Report for the 2019–2020 program. This report explores the hypothesis that user-centered design would better address STEM student needs and could increase the likelihood of a broader adoption of remote labs.
Abstract: “Will innovative environments like a smart building expand STEM education and reach more underrepresented groups? If technology can support remote work, then why haven’t the previous proofs of concept become fully adopted?” The author pursued these questions through her SCUP Fellows research, exploring the hypothesis that user-centered design would better address STEM student needs and could increase the likelihood of a broader adoption of remote labs. Although the COVID-19 pandemic required a hard pivot in her research plan, she was able to leverage the world's new focus on remote activities and work with students to design a prototype mobile application for a digital, interactive twin of a STEM building on campus.

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Conference Recordings

Published
November 5, 2021

Virtual and Physical

How SNHU is Reimagining the Student Experience

By: Rebecca Baker, Southern New Hampshire University (SNHU) | Mary Dukakis, SNHU | Cat Flynn, SNHU Labs | Paul J. Leblanc, SNHU | Emily Masterson, SNHU | Alan Mendonca, SNHU Labs | Eric Regnell, SNHU | Jen Share, SNHU | Jen Varney, SNHU | Lawrence Yassanye, SNHU

Abstract: How can we reimagine the traditional campus-based learning model to make higher education more affordable, flexible, and accessible? For many higher education institutions, the pandemic has exacerbated the challenges they were already facing: the competition for students in a landscape of changing demographics, a drastically altered world of work, and the seemingly uncontrollable escalation of costs. Southern New Hampshire University (SNHU) is redefining the future of higher education by developing new programs and degree pathways, scaling online and virtual learning platforms, reducing tuition to increase accessibility, and investing in their physical campus.

We are thrilled to have you join us for an extraordinary afternoon headlined by the visionary leader of the university, Dr. Paul LeBlanc and key leaders from the SNHU community who are tackling these challenges by radically reinventing places, platforms, and products for teaching and learning.

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Conference Recordings

Published
October 27, 2021

2021 North Central Regional Conference | October 2021

From Siloed to Sustainable

How the Connected Campus Builds Long-term Value and Agility

By: Carolyn Cirillo, Knoll, Inc. | Amanda Lorenzo, brightspot strategy | Lora Strigens, Vice President for Planning & University Architect, Marquette University

In this session, you'll learn how to combine digital and physical environments, promote diversity and inclusion, and implement flexibility within campus spaces to prepare your institution for a more blended world.
Abstract: Campus spaces and what they offer play a vital role in student success. By making organizational and operational changes, these spaces can better respond to transformational shifts in higher education. In order to build long-term value and agility in physical campus space, we must connect academia with industry, teaching with research, student affairs with academic affairs, online with on-campus experiences, and capital with operational planning. In this session, you'll learn how to combine digital and physical environments, promote diversity and inclusion, and implement flexibility within campus spaces to prepare your institution for a more blended world.

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Conference Recordings

Published
October 26, 2021

2021 North Central Regional Conference | October 2021

Esports

Out of the Console and Into the Future

By: Sana Khwaja, Legat Architects | Jeff Kuhn, Ohio University | Daniel Pomfrett, Cumming Construction Management Inc | Carli Sekella, Legat Architects

This session will provide insight and real-life examples of how the university integrated esports into the overall campus curriculum and designed flexible learning spaces to support it.
Abstract: Ohio University's esports program and gaming facilities have created opportunity and facilitated change across the physical campus and beyond. This session will provide insight and real-life examples of how the university integrated esports into the overall campus curriculum and designed flexible learning spaces to support it. Come learn how the needs of modern students are shaping the design, growth, integration, and future of esports at Ohio University.

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Conference Recordings

Published
July 13, 2021

2021 Annual Conference | July 2021

Renovating Student Services to Promote Success

By: Rebecca Celis, HGA | Charles Frame, Normandale Community College | Adam Griff, brightspot strategy | Dara Hagen, Normandale Community College

Using the renovation of Normandale Community College's College Services Building as a case study, we'll discuss how integrating student services and creating an innovative service model can better promote student success.
Abstract: Student needs are complex and interdependent but services are typically siloed. Because of the long-term impacts of COVID-19, institutions require integrated services to ensure equitable and successful support for students. Using the renovation of Normandale Community College's (NCC) College Services Building as a case study, we'll discuss how integrating student services and creating an innovative service model can better promote student success. Come learn how to plan an integrated service model, align service delivery to meet student needs, and design an inclusive, student-centered built environment to foster student engagement.

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Conference Recordings

Published
July 12, 2021

2021 Annual Conference | July 2021

Addressing Mental Health and Implementing Holistic Wellness on Campus

By: Joshua Ellow, Swarthmore College | Shawn Gaither, DLR Group | Jamye Hardy, Vanderbilt University | Amy Hoffman, DLR Group

We'll share approaches and resources that you can use to meaningfully design healthier spaces and implement mental health and wellness programs on your campus.
Abstract: Students’ support networks are strained due to disruptive current events and students are looking to their universities for help. Providing support for students is a growing concern for campuses nationwide as staff are already stretched thin. With mental health stressors at an all-time high, we'll bring you institutional perspectives from across the country regarding programs they've implemented to improve mental health and wellness on campus. We'll share approaches and resources—including virtual reality—that you can use to meaningfully design healthier spaces and implement mental health and wellness programs on your campus.

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Planning for Higher Education Journal

Published
June 25, 2021

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Flexing Beyond the Pandemic

IT as a Change Leader: Driving Institutional Goals Around Retention and Enrollment

By: Amy Linde, MBA, Matthew Clay, BS, and Mark Johnson, BS

The IT division at Minnesota State University, Mankato— working as part of a campus-wide collaborative effort—quickly and successfully installed new tech in more than 100 classrooms within months of COVID-19 first appearing. Outcomes of the large-scale project are seen as a key attractor for incoming students, regardless of where they are learning.

From Volume 49 Number 3 | April–June 2021

Abstract: With the pandemic forcing education online, IT has become integral to keeping campuses moving forward. With a visionary team dedicated to student-centered experiences, the IT division at Minnesota State University, Mankato managed to quickly and successfully install new tech in more than 100 classrooms within months of COVID-19 first appearing. In this period of crisis, their information technology team created a campus-wide collaboration to introduce and integrate new course delivery opportunities. Outcomes of the large-scale project are seen as transformational and a key attractor for incoming students—regardless of where they are learning.

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Conference Recordings

Published
March 19, 2021

2021 North Atlantic Regional Conference | March 2021

From Siloed to Sustainable

How the Connected Campus Builds Value and Agility

By: Carolyn Cirillo, Knoll, Inc. | Elliot Felix, Brightspot Strategy | Sanjit Sethi, Minneapolis College of Art and Design | Genny Beemyn, University of Massachusetts, Amherst

In this session, you'll learn how to combine digital and physical environments, promote diversity and inclusion, and implement flexibility within campus spaces to prepare your institution for a more blended world.
Abstract: Campus spaces and what they offer play a vital role in student success. By making organizational and operational changes, these spaces can better respond to transformational shifts in higher education. In order to build long-term value and agility in physical campus space, we must connect academia with industry, teaching with research, student affairs with academic affairs, online with on-campus experiences, and capital with operational planning. In this session, you'll learn how to combine digital and physical environments, promote diversity and inclusion, and implement flexibility within campus spaces to prepare your institution for a more blended world.

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Conference Recordings

Published
March 18, 2021

2021 North Atlantic Regional Conference | March 2021

The Future Campus

A Dialogue with Three Institutions and Learning Technologist

By: Meredith Bostwick-Lorenzo Eiroa, Skidmore, Owings & Merrill LLP | Colin Koop, Skidmore, Owings & Merrill LLP | Michelle Maheu, Wellesley College | Alexis Seeley, RLab | Diana Allegretti, Cornell Tech | Natalie Shivers, Princeton University

A panel of three institutions and a learning technologist will offer their diverse perspectives on these issues and how they're influencing the physical and virtual campus environment: an unprecedented pandemic; rapidly-accelerating climate change; a mobile technology-enabled society; and critical issues of diversity, equity, and inclusion
Abstract: Higher education will shape its future through its response to this critical moment: an unprecedented pandemic; rapidly-accelerating climate change; a mobile technology-enabled society; and critical issues of diversity, equity, and inclusion. As new values, core issues, and questions continue to emerge, institutions must face these challenges by weighing different impacts and shifting priorities. A panel of three institutions and a learning technologist will offer their diverse perspectives on these issues and how they're influencing the physical and virtual campus environment. Come join the dialogue and adopt an inquiry-based mindset to proactively plan for a more agile and resilient future campus.

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