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Your Higher Education Planning Library

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Conference Recordings

Published
October 26, 2021

2021 North Central Regional Conference | October 2021

Shared Services Models

An Opportunity for Efficiencies

By: Carolyn Farley, DIRTT Environmental Solutions | Chenise Ryan, University of Alabama at Birmingham | Melissa Shuter, University of Louisville | Lee Smith, Huron Consulting Group Inc

Come discover new ways to improve the experience of your campus community by driving both space and personnel efficiencies.
Abstract: This session will explore current shared service models that have achieved winning results for the campuses they serve, including financial successes, space efficiency, and customer satisfaction. Identifying opportunities to develop efficiencies among staff roles and campus space can be useful ways to save money and provide a higher level of service through co-location. Come discover new ways to improve the experience of your campus community by driving both space and personnel efficiencies.

Member Price:
$35  | Login

Non-Member Price:
$50

Conference Recordings

Published
October 4, 2021

2021 Southern Regional Conference | October 2021

Shared Services Models

An Opportunity for Efficiencies

By: Carolyn Farley, DIRTT Environmental Solutions | Chenise Ryan, University of Alabama at Birmingham | Melissa Shuter, University of Louisville | Lee Smith, Huron Consulting Group Inc

This session will explore current shared service models that have achieved winning results for the campuses they serve, including financial successes, space efficiency, and customer satisfaction.
Abstract: This session will explore current shared service models that have achieved winning results for the campuses they serve, including financial successes, space efficiency, and customer satisfaction. Identifying opportunities to develop efficiencies among staff roles and campus space can be useful ways to save money and provide a higher level of service through co-location. Come discover new ways to improve the experience of your campus community by driving both space and personnel efficiencies.

Member Price:
$35  | Login

Non-Member Price:
$50

Conference Recordings

Published
July 13, 2021

2021 Annual Conference | July 2021

Renovating Student Services to Promote Success

By: Rebecca Celis, HGA | Charles Frame, Normandale Community College | Adam Griff, brightspot strategy | Dara Hagen, Normandale Community College

Using the renovation of Normandale Community College's College Services Building as a case study, we'll discuss how integrating student services and creating an innovative service model can better promote student success.
Abstract: Student needs are complex and interdependent but services are typically siloed. Because of the long-term impacts of COVID-19, institutions require integrated services to ensure equitable and successful support for students. Using the renovation of Normandale Community College's (NCC) College Services Building as a case study, we'll discuss how integrating student services and creating an innovative service model can better promote student success. Come learn how to plan an integrated service model, align service delivery to meet student needs, and design an inclusive, student-centered built environment to foster student engagement.

Member Price:
$35  | Login

Non-Member Price:
$50

Conference Recordings

Published
July 12, 2021

2021 Annual Conference | July 2021

Addressing Mental Health and Implementing Holistic Wellness on Campus

By: Joshua Ellow, Swarthmore College | Shawn Gaither, DLR Group | Jamye Hardy, Vanderbilt University | Amy Hoffman, DLR Group

We'll share approaches and resources that you can use to meaningfully design healthier spaces and implement mental health and wellness programs on your campus.
Abstract: Students’ support networks are strained due to disruptive current events and students are looking to their universities for help. Providing support for students is a growing concern for campuses nationwide as staff are already stretched thin. With mental health stressors at an all-time high, we'll bring you institutional perspectives from across the country regarding programs they've implemented to improve mental health and wellness on campus. We'll share approaches and resources—including virtual reality—that you can use to meaningfully design healthier spaces and implement mental health and wellness programs on your campus.

Member Price:
$35  | Login

Non-Member Price:
$50

Example Plans

Published
March 5, 2021

Strategic Plan

Private Master’s College or University (Alabama, United States)

The university’s strategic plan details five broad goals with supporting strategies and measures for success. Focus centers on student success and leveraging technology for the 21st-century learning experience.

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Member-only Resource

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Example Plans

Published
January 22, 2021

Academic Plan, Information Technology Plan, Master Plan, Strategic Enrollment Management Plan, Strategic Plan

Public Associate’s College (California, United States)

The institution displays their list of institutional plans in a clickable infographic that shows them in the context of the long-range planning cycle and the annual cycle.

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Member-only Resource

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Webinar Recordings

Published
August 20, 2020

Creating a More Adaptive Institution in the Wake of COVID-19

By: Moderators: Elliot Felix, Founder & CEO, brightspot; Adam Griff, Managing Director, brightspot | Presenters: Shawna Dark, Chief Academic Technology Officer & Executive Director, Research, Teaching, and Learning, University of California, Berkeley; Cedric Howard, Vice President for Enrollment & Student Services, SUNY Fredonia; Marla Love, Senior Associate Dean of Students, Diversity and Equity, Cornell University; Rick Straka, Vice President of Finance and Administration, Minnesota State University, Mankato; Lora Strigens, Vice-President for Planning and Facilities Management, Marquette University

This interactive panel discussion will bring together different institutions’ perspectives from facilities, technology, student services, and finance to understand the impact of COVID-19 on institutions and their student experience. The discussion will be organized in three parts, each with a prompt to inform the discussion, a poll to take the pulse of the audience, and an open discussion among panelists.
Abstract: How can colleges and universities become more adaptive in the wake of COVID-19? This interactive panel discussion will bring together different institutions’ perspectives from facilities, technology, student services, and finance to understand the impact of COVID-19 on institutions and their student experience.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
October 6, 2019

2019 Southern Regional Conference | October 2019

Transforming Student Services

Engaging Students a la Apple

By: Lily Berrios, Jeff Floyd, Nathanial Slaton, Devin Stephenson

Using Northwest Florida State College (NFSC) as a case study, you will learn about current trends in student needs and discuss how these trends drove change in NFSC's workflows, staff, space, furniture, and technology.
Abstract: During onboarding, it is critical that we provide a level of service that assesses each student's needs and customizes services to those needs. We will share new ideas to improve the student onboarding process and its impact on the organization, staffing, and use of existing (or new) student services space. Using Northwest Florida State College (NFSC) as a case study, you will learn about current trends in student needs and discuss how these trends drove change in NFSC's workflows, staff, space, furniture, and technology.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

Leveraging Software to Improve Academic Programs and Faculty Hiring

By: Patrick McDonald,Molly Wilson

Abstract: Determining where to invest in terms of academic programming and staffing can oftentimes be difficult due to competing interests by academic programs as well as a lack of resources. This session will describe how one university sought to improve academic planning and resource allocation within their academic units, and the software solution they used to do it. We'll discuss the university's example and broader best practices for reviewing metrics in research, finances, benchmarking, and predictive modeling as well as staffing and resource allocation related to academic planning.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

Improve Employee Engagement and Student Success Through Effective Leadership Practices

By: Chi Lo

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Member Price:
Free

Non-Member Price:
Free