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Improve Employee Engagement and Student Success Through Effective Leadership Practices

Published 2019 SCUP Annual Conference | July 2019
Presented by Chi Lo

This session will show how a leadership model allowed an online university to improve employee engagement and student success outcomes by implementing effective departmental leadership practices. A 2017 study indicated that students are more engaged when faculty and staff are engaged. We will discuss how leadership practices can improve engagement across five departments: academics, admissions, advising, business office, and financial aid. You will learn to apply this leadership model at your institution to engage faculty and staff so that students will be more engaged as well.