Learning Resources

Abstract: In light of globalization, technology advancements, decreased funding, and changing demographics, colleges and universities today face the challenges of transforming their institutions for the future. Through use of case studies, this book demonstrates how several institutions are transforming their traditional model for student services into a learner-centered model. The institutions, all participants in IBM's annual Innovation in Student Services Forum, provide a pragmatic view of how they have brought their vision to a reality. And with this book, you'll be ready to respond to these trends on your campus.

Abstract: This paper revisits anaylsis done in the 1996, using data from the Delaware Study of Instructional Costs and Productivity. That analysis found that tenured and tenure track faculty generate a much larger proportion of undergraduate teaching activity then might be expected in light of public criticism of American higher education. The 1996 methodology is replicated using data from two most recent iterations of the Delaware Study. The result is a three year trend line that more clearly indicates how much faculty really teach, and associated coast and productivity measures.

Abstract: The university faced extraordinary changes in the characteristics of its students and its mission, and the policy environment of its administrative decision making. That context and the strategic planning process undertaken by its leadership to guide rather than react to the changes are outlined. The campus adminstration had three major tasks: (1) to stimulate a more open dialogue about the university's future; (2) to plan a major external grant to ensure an institutional focus rather than a disciplinary one; and (3) to link the institution's academic program review, regional accreditation self-study, and state-mandated strategic planning to campus perceptions of critical issues and the external grant agency's criteria. The planning and evaluation center coordinated and strengthened the university's institutional responses to various external agencies by convincing the campus of the intrinsic value of such a planning process for faculty, students, and staff and by implementing a participatory process for their involvment and contribution to its new direction. The university's model and inital outcomes are described. The approach and exeriences should be relevant for other commuter institutions that are attempting to address issues of accountability and academic excellence for "non-traditional" students.

Abstract: This paper is a case study describing the use of Quality tools-without identifying them ("stealth") to aviod a strong faculty prejudice against Quality as a "corporate" concept-to lead to a task force to address critical budget issues and initiate a strategice program review involving assessment. Using How to Make Meetings Work (Doyle &Straus, 1993) as a guide, the task force successfully concluded the review process operating by consensus, mission-based priciples, and 30 quanitative/qualitative measures.

Abstract: First, I will explain what I consider to a brand to be. This will give me a framework to look forward to the possible futures of the college or university brand. I will summarize some key trends facing your target consumers: future students and the employers of those students and come to some obervations about the realtionship between our brands and these "consumers". I will then illustrate some of this thinking with a real example where I have, in recent months, been able to work with a small collee in Portland to try to out some of this thinking and help create a University Brand.

Abstract: Book review of Growing Up Digital: The Rise of the Net Generation Pull quotes: "Unlike television, whose users are passive observers, today's digital technologies present individuals with an interactive learning environment where they actively control their learning experiences."

Abstract: Considers not only how technology has affected teaching and learning, but how we might rethink the roles of teacher and student as a result of new technologies. Examines various aspects of distance learning programs, from implementation to cost to quality assurance, and suggests some guidelines for planning and assessment.