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Webinar Recordings

Published
June 22, 2020

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Voices from the Field: Episode #15

Your Character is Showing! Inclusive Community Care Amid the Crisis

By: Brian Williams, Chief of Staff, Roger Williams University

As a campus built on standards of social justice and experiential learning, Roger Williams University used COVID-19 as an opportunity to think creatively about ways to serve its community. Chief of Staff Brian Williams shares how the school showed its character throughout the crisis, coming up with personal ways to connect with prospective families, support off-campus communities, and open pathways to learning.
Abstract: As a campus built on standards of social justice and experiential learning, Roger Williams University used COVID-19 as an opportunity to think creatively about ways to serve its community.

True to its inclusive mission, the school showed its character throughout the crisis and its planning, coming up with personal ways to connect with prospective families, support off-campus communities, and open pathways to learning.

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Planning for Higher Education Journal

Published
June 15, 2020

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Is Higher Education Ready for Its Learners?

Impact Student Success Using the Three-Box Solution

By: Janel Bloch, Ryan D. Padgett, Shawn Rainey, Holly Riffe, Kimberly Scranage, Lois Schultz, and Gannon Tagher

With sweeping shifts in recruitment and retention of students throughout higher education, Northern Kentucky University committed to a pivot. Its new student framework emphasizes student support and academic delivery driven by strategic decisions and data rather than by impulsivity. Their Success by Design framework encouraged innovations that focused the university on meeting learners where they were.

From Volume 48 Number 3 | April–June 2020

Abstract: Northern Kentucky University (NKU) used an expedited and focused strategic planning process by applying Govindarajan’s (2016) Three-Box Solution to simultaneously manage the past, present, and future. A Core Team, supported by multiple resource teams consisting of representatives from all NKU constituencies, gathered input from nearly 2,000 stakeholders. The resulting Success by Design strategic framework concentrated solely on student success. This article describes the ongoing, iterative approach and offers recommendations for those seeking to develop widespread buy-in and unleash the innovative spirit needed to make their institutions more student-ready.

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Webinar Recordings

Published
April 10, 2020

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Voices from the Field: Episode #3

From Crisis to Collaboration and Creativity

By: Mike Martin, Associate Dean Science, Math, and Health, John Carroll University

Mike Martin, Associate Dean Science, Math, and Health at John Carroll University discusses how the administration addressed the first few weeks of the COVID-19 crisis and how they have creatively shifted gears with students and faculty toward what’s next.
Abstract: The past month has been trying for all of higher education. How do we transition our constituents from crisis to collaboration in order to meet the needs of the entire campus community? In this conversation, Mike Martin, Associate Dean Science, Math, and Health at John Carroll University discusses how the administration addressed the first few weeks of the COVID-19 crisis and how they have creatively shifted gears with students and faculty toward what’s next.

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Webinar Recordings

Published
April 9, 2020

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Voices from the Field: Episode #2

Business is Not So Usual at a (Mostly) Online Institution During COVID-19

By: Cynthia Tweedell, Assistant Vice President for Institutional Effectiveness, Ohio Christian University

Cynthia Tweedell, Assistant Vice President for Institutional Effectiveness, Ohio Christian University talks about how this faith-based institution with a personal touch is working through the transition for students, athletes, and summer programs.
Abstract: While the majority of their students are online, it’s not so easy to take the same methodologies to deliver on mission when quickly switching their residential students to an online environment when expectations are different. Cynthia Tweedell, Assistant Vice President for Institutional Effectiveness, Ohio Christian University talks about how this faith-based institution with a personal touch is working through the transition for students, athletes, and summer programs.

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Example Plans

Published
March 1, 2020

Diversity Plan

Private Baccalaureate College (Pennsylvania, United States)

This website for the university’s diversity, inclusion, equity, and belonging program houses official statements, related initiatives ongoing in the campus community with recommendations and progress updates for each, events calendars, and more.

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Conference Presentations

Published
October 28, 2019

2019 North Central Regional Conference | October 2019

Business Methodology in an Academic Setting Transforms Student Outcomes

By: Penny Jones, Jessica Sullivan, Alex Terwilliger, Renee Williams

Come learn how the University of Kansas Edwards Campus is recruiting well-qualified, motivated students by adopting industry sales techniques focused on vetting qualifications and pre-requisites, bridging adviser communications, and reengaging prospects to materialize student outcomes.
Abstract: Working professionals have unique demands on their time, effort, and energy that challenges individual academic pursuit. By engaging working professionals with precise strategies adapted from business, the University of Kansas Edwards Campus (KUEC) has transformed student engagement and increased enrollment 21.5% in two years. Come learn how KUEC is recruiting well-qualified, motivated students by adopting industry sales techniques focused on vetting qualifications and pre-requisites, bridging adviser communications, and reengaging prospects to materialize student outcomes.

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