Learning Resources

Abstract: Underrepresented students increasingly form the majority of most student bodies, but most built environments are not designed with these students' needs in mind. Why? Because most facilities planning processes do not engage underrepresented students in a way that elicits their experience of the built environment. This session offers new practices that yield social equity in campus planning and building design. You will learn new engagement and assessment tools that you can implement now to reveal and remedy the disparities that underrepresented students encounter in the built environments of the campus.

Abstract: Designing equitable spaces is an important part of closing the achievement gap between white students and students of color. Using Critical Race Theory (CRT) in facilities planning is a way to step back, reflect, and look for ways our current environments—and the processes used to create them—hinder or discourage students of color. Students leaders and the project coordinator will share how Portland Community College (PCC) has applied CRT and participatory action research to foreground the leadership and insights of students in campus planning and design.

Abstract: All learners are different. These differences—also known as neurodiversity—impact learning. Fortunately, the design of learning spaces does not have to be one-size-fits-all. We will discuss how learning spaces can be flexible and easily adapted to students' needs across the spectrum of neurodiversity, whether or not they are on the autism spectrum, manage learning disabilities, or have a mental health condition. Come learn how flexible learning space design can improve the experience of all learners.

Abstract: As the country’s largest and most diverse four-year public university system, what happens at the California State University (CSU) reverberates nationwide. Each year, the CSU awards more than 125,000 degrees and one in every 20 Americans holding a college degree is a graduate of a CSU campus. Graduation Initiative 2025 is a university-wide initiative to ensure that all students have the opportunity to be successful and graduate according to their personal goals, positively impacting students’ and their family’s future and producing additional graduates to power the workforce for California and the nation. In this special session, the CSU Executive Vice Chancellor for Academic and Student Affairs will address the challenges and opportunities facing the 23-campus system’s efforts to expand authentic access to opportunity for students from all backgrounds and circumstances, eliminate equity gaps and ensure student success.

Abstract: Many institutions are engaged in concurrent, overlapping institutional change initiatives. Being able to plan and align improvement efforts while including all stakeholders without duplicating effort requires new tools and skills. We will share how Olympic College used the planning for a new enterprise resource planning (ERP) system to design improvements in our student-facing systems. You will practice different techniques and tools to visualize institutional processes and identify alignment. We will discuss the use of traditional business management tools to map institutional structures, create cross-departmental capacities, and guide cross-functional teams.

Abstract: The range of potential STEM careers is growing rapidly, yet people of color are underrepresented in STEM professions. New academic facilities can promote these careers through recruiting, retaining, and connecting with undergraduate talent. This session will explore an integrated approach to planning, design, and branding an HBCU's new STEM facility, including carefully developed digital messaging, to encourage student awareness of STEM academic pathways and professional opportunities. Come hear about strategies and lessons learned in working with architects, graphic designers, and digital content providers to develop this environment.

Abstract: The StudentLink Center, New York University's consolidated services model, has transformed student services delivery. Our highly efficient student-centered model focuses on simplifying services by removing barriers to students. We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity. You will walk away from this session with an understanding of how our service model works and how data collection can serve to enhance cross-training efforts and increase productivity.

Abstract: Higher education institutions, across nearly all socio-cultural cross-sections, are more diverse today than ever before. This evolution in campus demographics also coincides with the changing values, priorities, and needs of students. The bottom line for many of today’s students is clear: now more than ever, values matter when selecting a school. This article explores the programmatic and administrative responses as well as the physical planning and design opportunities associated with creating and sustaining more diverse and inclusive campus environments.

Abstract: This article applies the three stages of change (mobilization, implementation, and institutionalization) to the academic curricular process change that occurred during the 2014–2015 academic year at the Indiana University of Pennsylvania. Reflecting on the manner in which this major initiative was conceptualized and executed has revealed an inadvertent yet seamless application of Curry’s (1992) organizational change model. Throughout each stage of this organizational change, some inherent principles were maintained while balancing the required condensed timeline for completion. These principles included consistent and transparent consultation with many branches of the university community and revision of proposed processes based on feedback from community members. The goal of the authors in sharing the change process at IUP is to provide potential insights for others on recognizing a need for organizational process revision. The authors highlight the actions taken at IUP, offer recommendations, and identify potential hazards to institutions contemplating organizational change.