Learning Resources

Abstract: Many institutions of higher education develop assessment systems to demonstrate evidence of value added and to meet accreditation requirements. The sustainability of such assessment systems is usually defendant on creating a culture of assessment, which entails establishing shared values and principles and implementing practices designed to meet organizational goals. A survey of 119 assessment professionals revealed both the challenges and facilitating factors in creating and sustaining a culture of assessment. This article presents the survey results organized by an institution’s stage of development in establishing a culture of assessment: beginning, progress, or maturation. The article also provides specific examples to help institutions move along the continuum or improve their current practices and concludes with a discussion of policy implications

Abstract: The Balanced Scorecard is a planning model used extensively in business to provide direction and accountability to an organization. Despite the demonstrated success of the model, it has not been widely used in higher education. This article compares and contrasts the use of the Balanced Scorecard by two small, private colleges. The article includes examples of how the model was implemented, how it is used for cyclical improvement, and how it can be used to improve communication concerning institutional planning.

Abstract: This book provides insight on the higher education assessment process with an emphasis on planning and metrics. Using their extensive experience on the University of Delaware campus, the authors give numerous examples of the integrated nature of planning. Intended for anyone on campus who is involved with the planning or accrediting process.

Abstract: This article uses the results of a national study to propose several multidimensional planning models for institutional planners and researchers. It focuses on developing, supporting, and using a number of dimensions within six domains that the research study identified as important factors for inclusion in planning models. The domains are external influences on student assessment, institutional context (type, control, and size), institutional approach to student assessment, institution-wide support for student assessment, assessment management policies and practices, and uses and impacts of student assessment.

Abstract: Book Review of A Guide to Decision Making in Student Affairs: A Case- Study Approach, by Stanley R. Levy and Charles E. Kozoll. Charles C. Thomas, Publishers, Ltd., 1998. 178 pages. ISBN 0-398-06871-2

Abstract: Facing storms of change within and outside the academy, higher education officials have realized that major realignments are underway creating demographic, economic, political, and cultural imperatives. Quality, accountability, and institutional effectiveness have become part of the culture for stakeholders in higher education. Program directors, department chairpersons, academic deans and their associates, and academic vice presidents are anticipating continued change and are ready to respond in a timely fashion using new planning approaches and techniques.

In assembling this reader, the selection of materials was guided by a sensitivity to provide academic planners with tools to facilitate the transformation of higher education institutions from provider-centered cultures and organizations to leamer-centered franchises. Readings examine partnerships and alliances needed for higher education institutions to survive, if not lead, the transformation of society into the information age.

This book tells how planners can best situate themselves and their organizations in the emerging network of collaborative resources. It is organized into the following sections: Environmental Scanning, Curriculum Planning, Enrollment Management, Human Resources Planning, Planning for Information Technology, Student Services, Academic Planning Within the Larger Context, and Linking Quality and Accountability.

Abstract: A review of “Assessing Educational Outcomes,” by Peter T. Ewell, (ed.), New Directions for Institutional Research Issue Number 47, San Francisco: Jossey-Bass, Inc., 1985.

Abstract: Consortia, their impact on cooperating institutions, and critical factors in inter-institutional planning were the subject of a recent study for the United States Office of Education, directed by Harold L. Hodgkinson of the Center for Research and Development in Higher Education at the University of California at Berkeley. The critical issues, according to the study findings, are problems of reciprocity and autonomy, coordination of programs among diverse institutions, and strategies for campus involvement and leadership. The following article, by three staff members of the New Hampshire College and University Council—one of the consortia in the Hodgkinson study—is devoted to a discussion of the process of consortium decision-making, touching on the three key issues. The authors are: Lynn G. Johnson, the Council's associate director in charge of academic programs; Dr. William W. Barnard, consultant and coordinator of a two-year Cooperative Curriculum Project, and Douglas W. Lyon, coordinator of January Term Programs and communications coordinator.