Planning for Higher Education Journal

Dueling Scorecards

How Two Colleges Utilize the Popular Planning Method
From Volume 37 Number 3 | April–June 2009
By Howard Ballentine, James E. Eckles

The Balanced Scorecard is a planning model used extensively in business to provide direction and accountability to an organization. Despite the demonstrated success of the model, it has not been widely used in higher education. This article compares and contrasts the use of the Balanced Scorecard by two small, private colleges. The article includes examples of how the model was implemented, how it is used for cyclical improvement, and how it can be used to improve communication concerning institutional planning.

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