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Example Plans

Published
March 5, 2021

Strategic Plan

Private Master’s College or University (Alabama, United States)

The university’s strategic plan details five broad goals with supporting strategies and measures for success. Focus centers on student success and leveraging technology for the 21st-century learning experience.

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Planning for Higher Education Journal

Published
February 9, 2021

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Leveraging Institutional Planning to Benefit Latinx Students

Racially Disaggregated and Actionable Data Improve Community College Transfer Success

By: Eric R. Felix, PhD

How can institutional planners make a difference for underrepresented minority students? Senior administrators at East Los Angeles College addressed inequities in Latinx student transfer rates with data-backed culturally-relevant strategies.

From Volume 49 Number 2 | January–March 2021

Abstract: California Community Colleges, since 2014, have explicitly targeted retention, transfer, and completion outcomes through a mandated planning process supported by newly-allocated fiscal resources. The policy focuses on equity-driven institutional planning that identifies and addresses disparities for specific groups (e.g., Latinx students, foster youths, veterans). This article shares insight from five years of case study research, exploring how senior administrators address Latinx student transfer inequity through new culturally-relevant strategies. Within California, Latinx students comprise the largest share of transfer-aspirants, but they have significantly lower rates of academic success. Key lessons are shared to leverage planning efforts to improve outcomes for underrepresented minority students.

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Planning for Higher Education Journal

Published
December 11, 2020

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Streamlining the Process of Student Success and Persistence

Curriculum Complexity Analyses Can Deploy Timely Academic Support Services

By: Mark Ward, MA

A combination of course prerequisite simplification and focused efforts by academic advising and tutoring services, when and where needed most, can substantially improve student achievement and degree attainment.

From Volume 49 Number 1 | October–December 2020

Abstract: Curriculum complexity impacts several aspects of student success, including time to degree, persistence, and the accumulation of student debt. This article describes the process of measuring and analyzing course prerequisites and sequencing. It outlines strategies to engage campus leadership and faculty in effectively improving curriculum and ensuring that support services are focused on the greatest area of need.

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Planning for Higher Education Journal

Published
December 11, 2020

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Redefining Federal Work-Study Programs

Support Students in Their Academic and Professional Success by Developing Their Career-Readiness Skills

By: Dea Marx, EdD, Jessica Flinkman, and Carla Wilson

The University of Missouri-Kansas City, by reinventing its campus Federal Work-Study (FWS) program (newly termed PRO Roos), committed to a goal of supporting student success through developing their career-readiness skills. FWS students were engaged in worthwhile campus employment that increased their sense of belonging within the university, enhanced their professional proficiencies, and prepared them for careers after graduation.

From Volume 49 Number 1 | October–December 2020

Abstract: As Federal Work-Study (FWS) programs are coming under national scrutiny for their lack of proven effectiveness and antiquated systems, the University of Missouri-Kansas City reevaluated the culture surrounding its student employee positions. After collaborating with financial aid personnel and identifying key stakeholders, a new program was created to focus on professional-readiness skills and developing a culture of high-quality, campus-wide customer service. Former expectations of FWS positions were revised to include more intentional career-readiness opportunities. Doing so required investing in professional development for supervisors and support for mentoring student employees. This article presents the planning and collaboration methods that are vital to implementing an innovative program and provides insight for other universities seeking to professionalize their FWS programs.

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Conference Recordings

Published
July 23, 2020

2020 Annual Conference | July 2020

What Higher Education Can Learn From IT Business Continuity Planning

By: Michael Hites, Chief Information Officer, Southern Methodist University

This discussion will examine how IT continuity activities can both inform and adapt to institutional strategies and needs during COVID-19, or any crisis.
Abstract: Contingency planning is key to dealing with the ongoing change and interruptions institutions will need to manage during the COVID-19 pandemic. But many universities do not have adequate contingency plans or lack the ability to quickly adapt their plans to uncertain circumstances. IT has been creating and implementing business continuity plans for years, and IT leaders are some of the few people that see across the entire organization. This discussion will examine how IT continuity activities can both inform and adapt to institutional strategies and needs during a crisis.

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Conference Recordings

Published
July 21, 2020

2020 Annual Conference | July 2020

President’s Session | Every Student’s Dream Matters

Lorain County Community College’s Vision for Student Success

By: Marcia Ballinger, President, Lorain County Community College | Jonathan Dryden, Provost/Vice President for Academic and Learner Services, Lorain County Community College

Come learn how Lorain County Community College (LCCC) identifies game-changing innovations and aligns resources to bring them to scale.
Abstract: Core to the mission and vision of Lorain County Community College is the belief that “Every Student's Dream Matters,” that every student, regardless of their background, can succeed. LCCC built its culture of student success upon strategies that include a broad community-based strategic planning process, transparent dialogue about institutional data, an organizational structure that fosters responsiveness, and strategic finance principles that align resources with mission. Come learn how LCCC, as a mission-driven institution, identifies game-changing innovations and aligns resources to bring them to scale.

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Planning for Higher Education Journal

Published
June 15, 2020

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Is Higher Education Ready for Its Learners?

Impact Student Success Using the Three-Box Solution

By: Janel Bloch, Ryan D. Padgett, Shawn Rainey, Holly Riffe, Kimberly Scranage, Lois Schultz, and Gannon Tagher

With sweeping shifts in recruitment and retention of students throughout higher education, Northern Kentucky University committed to a pivot. Its new student framework emphasizes student support and academic delivery driven by strategic decisions and data rather than by impulsivity. Their Success by Design framework encouraged innovations that focused the university on meeting learners where they were.

From Volume 48 Number 3 | April–June 2020

Abstract: Northern Kentucky University (NKU) used an expedited and focused strategic planning process by applying Govindarajan’s (2016) Three-Box Solution to simultaneously manage the past, present, and future. A Core Team, supported by multiple resource teams consisting of representatives from all NKU constituencies, gathered input from nearly 2,000 stakeholders. The resulting Success by Design strategic framework concentrated solely on student success. This article describes the ongoing, iterative approach and offers recommendations for those seeking to develop widespread buy-in and unleash the innovative spirit needed to make their institutions more student-ready.

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Webinar Recordings

Published
June 9, 2020

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Impact of COVID-19 on Technology

By: Host: Debi McDonald, Co-Chair, BSA/SCUP College + University Roundtable | Moderator: Parke Rhoads, Education Technology Expert, Vantage Technology (BSA/SCUP College + University Roundtable committee) | Panelists: Gary David, Professor of Information Design & Corporate Communication, Bentley University; Linda Jerrett, Director of Learning & Event Technology Services, Boston University

Panelists Gary David, Bentley University, and Linda Jerrett, Boston University, shared how educational technology on their campuses is adapting to the pandemic—from accommodating students and faculty now to plans for fall and beyond.

This is part of the series “Less Talk, More Action: Tactical Topics to Return to Campus.”

Abstract: Panelists Gary David, Bentley University, and Linda Jerrett, Boston University, shared what their campuses are currently doing to not only accommodate students and faculty, but plan for the fall and the future of education technology. They described their approaches to decision making during this time when information is limited and the variables are unknown. This session was moderated by Parke Rhoads, a principal with Vantage Technology Consulting Group, who is an expert in strategic campus technology and is currently working with many higher education institutions during this ‘new normal’.

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Webinar Recordings

Published
April 10, 2020

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Voices from the Field: Episode #3

From Crisis to Collaboration and Creativity

By: Mike Martin, Associate Dean Science, Math, and Health, John Carroll University

Mike Martin, Associate Dean Science, Math, and Health at John Carroll University discusses how the administration addressed the first few weeks of the COVID-19 crisis and how they have creatively shifted gears with students and faculty toward what’s next.
Abstract: The past month has been trying for all of higher education. How do we transition our constituents from crisis to collaboration in order to meet the needs of the entire campus community? In this conversation, Mike Martin, Associate Dean Science, Math, and Health at John Carroll University discusses how the administration addressed the first few weeks of the COVID-19 crisis and how they have creatively shifted gears with students and faculty toward what’s next.

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