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Planning for Higher Education Journal

Published
February 12, 2024

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Institutional Process Mapping

A College Eliminates Service Gaps and Improves Efficiency and Collaboration

Minnesota State Community and Technical College coordinated and integrated processes for student onboarding to support institutional performance.

From Volume 52 Number 2 | January–March 2024

Abstract: Students experience institutional processes differently than employees within an institution. Process mapping and evaluation, or Value Stream Mapping, is a purposeful way to coordinate and integrate processes to support institutional performance through the identification of inefficiencies, increased interdepartmental collaboration, and ultimately the creation of new processes that eliminate service gaps. This article will introduce key elements in process mapping, process evaluation, and the process management lifecycle. Those concepts will be described through one collegiate institution’s practical application of student onboarding evaluations across several departments, including recruiting, admissions, financial aid, and advising.

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Example Plans

Published
January 5, 2024

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Example Plans

Published
November 13, 2023

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Blog Post

Published
November 10, 2023

Integrated Planning at Nicolet College

Two Attendees Share Their Perspectives on the SCUP North Central 2023 Conference Presentation

During “Horizons 2025: Integrated Planning at Nicolet College,” presented at SCUP North Central 2023 Regional Conference, presenters Christin Van Kauwenberg, director of business intelligence, and Erika Warning-Meyer, chief of staff, described how the community college implemented integrated planning. Two conference attendees share the insights and ideas that resonated with them.

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Trends for Higher Education

Published
September 19, 2023

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Trends Outside Higher Education | Fall 2023

Outside the world of higher education, what are some of today’s key trends—and what are some implications for institutions of higher learning?
Abstract: We’ve organized Trends using STEEP: Social, Technology, Economic, Environmental, and Political. Each trend includes a brief trend summary, a footnoted source, and discussion questions to help you analyze and act on the trend.

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Example Plans

Published
August 8, 2023

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Example Plans

Published
June 30, 2023

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Planning for Higher Education Journal

Published
June 27, 2023

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Book Review: Promoting Equity and Justice Through Pedagogical Partnership

From Volume 51 Number 3 | April–June 2023

Abstract: Promoting Equity and Justice Through Pedagogical Partnership
by Alise de Bie, Elizabeth Marquis, Alison Cook-Sather, and Leslie Luqueño
with a foreword by Alexis Giron
Stylus Publishing: Sterling, Virginia: 2021
227 Pages
ISBN 978-1642672084

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Example Plans

Published
May 17, 2023

Bridge Plan

Public Associate’s College (Arizona, United States)

From April 2020, the institution’s president led faculty and staff in a rigorous planning and exploration process to ensure that the college remained accessible and thriving through the pandemic and beyond. This bridge plan document details the action steps resulting from that process.

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