Learning Resources

Managing Change from the Murky Middle

Offering Role Structure and Support Helps Middle Managers Effectively Lead Change

By: Nicole H. Gahagan, MEd

Middle managers are often blamed for change failure and portrayed as change resisters or saboteurs. However, what looks like obstructionist behavior could actually be the observable effects of role ambiguity.

From Volume 51 Number 2 | January–March 2023

Abstract: Middle managers are often blamed for change failure and portrayed as change resisters or saboteurs. However, what looks like obstructionist behavior could actually be the observable effects of role ambiguity. Absent clear expectations, middle managers might assume their own unsanctioned change leadership path or take on no role at all because they lack understanding about their responsibilities. This article explores the complexity of middle managers’ experience, examines how middle managers at a two-year college navigated the uncertainty of their role within the context of institutional change, and provides readers with suggestions for equipping middle managers to become effective change agents.

Institutions Mentioned: Waukesha County Technical College, Madison Area Technical College
Tags: Alignment, Analyzing Stakeholders, Change Management, Community College, Engaging Stakeholders, Human Resources, Implementation, Organizational Change, Organizational Culture, Student Services, Student Success

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Social Mobility and the Graduation Rate Paradox

Can You Advance One and Avoid the Other?

By: Roy Mathew, PhD, Elsa Bonilla-Martin, PhD, Luis A Aguirre, MS, and Naoko Tsuboi, MA

By using a metric-based planning framework, researchers at the University of Texas at El Paso identified areas for institutional intervention to enhance social mobility outcomes.

From Volume 51 Number 1 | October–December 2022

Abstract: Social mobility is an emerging area of focus for higher education institutions. In recent years, we have seen a proliferation of measures related to social mobility produced by publishers, scholars, think tanks, and foundations. However, it is still unclear which social mobility measures to advance, or when to intervene to improve social mobility outcomes. We rely on a century of literature from economics, sociology, and policy analysis to identify an appropriate framework to understand higher education’s contribution to social mobility. Using the metric-based planning framework, we identify areas for institutional intervention to enhance social mobility outcomes.

Institutions Mentioned: The University of Texas at El Paso
Planning Types: Institutional Effectiveness Planning, Strategic Enrollment Management Planning, Diversity, Equity, and Inclusion Planning
Tags: Attracting and Retaining Underrepresented Students, Diversity Equity and Inclusion (DEI), Enrollment Management, Student Demographics, Student Success, Underserved Students

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Example Plans

Published
September 2, 2022

Strategic Enrollment Management Plan

Public Associate’s College (California, United States)

The college’s enrollment management plan, which prioritizes student access and success.

Planning Types: Strategic Enrollment Management Planning
Resource Types: Strategic Enrollment Management Plan
Tags: Community College, Enrollment Management, Goals, Strategies and Tactics

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Scaling Active Learning Classrooms

Adopt 11 Best Practices to Transform Existing Spaces to Support Student Success

By: Sharon Beaudry, JD, SPHR

A large-scale study uncovered factors that led to successful scaling of active learning spaces and pedagogical approaches in colleges and universities.

From Volume 50 Number 3 | April–June 2022

Abstract: Active learning has been a growing trend in higher education for decades based on its positive impact on student learning and success. Colleges and universities have invested resources into expanding this teaching approach by using active learning classrooms (ALCs). But why have some institutions been successful at rapidly growing their ALCs and learning spaces, while others have struggled? This article, focusing on the higher education arena, summarizes the best practices from a large-scale study that uncovered factors that led to successful scaling of learning spaces and pedagogical approaches in colleges and universities.

Institutions Mentioned: Oregon Institute of Technology
Planning Types: Campus Planning
Tags: Active Learning Environments, Alignment, Facilities Design, Facilities Planning, Laboratory Facility, Learning Environments, Original Research, Science / Engineering Facility, Teaching and Learning

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Teetering on the Demographic Cliff, Part 3

Different Conditions Require a Different Kind of Planning

By: Bryan C. Harvey, EdD

Higher education has faced major changes for some time—COVID-19 accelerated that volatility—and now we’re anticipating the demographic downslope in student enrollment. How and when should institutions mobilize for the difficult work of planning in the face of wrenching change?

From Volume 50 Number 2 | January–March 2022

Abstract: Part 1 of this series described a major contraction in the pool of college-going 18-year-olds that will reverse decades of growth and stability for higher education. Part 2 explored how we can shape a planning context that supports success in the coming 10 or 20 years. Part 3 suggests how our approach to planning must shift to prepare for abrupt change.

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Example Plans

Published
February 2, 2022

Example Plan

Private Baccalaureate College (Wisconsin, United States)

This short-duration strategic framework describes goals and very specific action steps to guide the institution through the current, globally tumultuous era.

Planning Types: Strategic Planning
Tags: Attracting and Retaining Underrepresented Students, Diversity Equity and Inclusion (DEI), Enrollment Management, Goals, Racial Equity, Strategies and Tactics, Student Recruitment

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Teetering on the Demographic Cliff, Part 2

Turning Away from the Challenge Is the Riskiest Strategy of All

By: Bryan C. Harvey, EdD

Higher education has faced major changes for some time—COVID-19 accelerated that volatility—and now we’re anticipating the demographic downslope in student enrollment. How and when should institutions mobilize for the difficult work of planning in the face of wrenching change?

From Volume 50 Number 1 | October–December 2021

Abstract: Part 1 of this series described a major contraction in the pool of college-going 18-year-olds that will reverse decades of growth and stability for higher education. Drawing on the path-breaking analysis of Carleton College economist Nathan Grawe, it outlined how widespread but variable the change will be, and discussed some of the effects—on enrollment, revenue, facilities, staffing, and more—for which colleges and universities should be preparing. This Part 2 explores these implications: How can we shape a planning context that supports success in the coming 10 or 20 years? What attitudes and skillsets will remain useful, and what may need to change?

Planning Types: Strategic Enrollment Management Planning
Tags: Cost of Higher Ed, COVID-19, Demographics, Enrollment Management, Funding, Resiliency, Shrinking Pool of Potential Students, Student Demographics, Trends External to Higher Ed, US

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Book Review: Broke

The Racial Consequences of Underfunding Public Universities

By: Karen Merritt, PhD

From Volume 50 Number 1 | October–December 2021

Abstract: by Laura T. Hamilton and Kelly Nielsen
The University of Chicago Press
294 pages
ISBN-13: 978-0-226-60540-1 (cloth)
ISBN-13:978-0-226-74745-3 (paper)
ISBN-13: 978-0-226-74759 (e-book)

Institutions Mentioned: University of California-Merced, University of California-Riverside
Planning Types: Strategic Enrollment Management Planning, Diversity, Equity, and Inclusion Planning
Tags: Attracting and Retaining Underrepresented Students, Diversity Equity and Inclusion (DEI), Enrollment Management, Funding, Governmental Policies and Regulations, Public Institution, Racial Equity, Underserved Students

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Conference Recordings

Published
October 27, 2021

2021 North Central Regional Conference | October 2021

Keynote | STEM Continuum

Education to Industry

By: Kris Burfitt, Direct Supply Innovation & Technology Center | Nestor DeOcampo, Michigan State University | Scott Ramlow, RAMLOW/STEIN Architecture + Interiors | Elizabeth Taylor, Milwaukee School of Engineering

This keynote panel is a collaborative exploration of forward-thinking strategies for STEM outreach, education, and application.

Abstract:

This keynote panel is a collaborative exploration of forward-thinking strategies for STEM outreach, education, and application. Come join the panelists for an engaging discussion about their current experience in building and running facilities in K-12 schools, higher education, and industry as well as how their strategies for flexibility are bridging these different phases in the STEM continuum.

Institutions Mentioned: Michigan State University, Milwaukee School of Engineering
Planning Types: Campus Planning
Tags: Facilities Planning, Science / Engineering Facility, SCUP 2021 North Central Regional Conference

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Conference Presentations

Published
October 26, 2021

2021 North Central Regional Conference | October 2021

Making STEM Spaces the New Campus Hubs for Student Life

By: Charles Smith, CannonDesign | Karen Wolfert, University of Wisconsin-Milwaukee

Join us to gain a solid understanding of the trends shaping the future of STEM facilities, including a look inside the University of Wisconsin-Milwaukee's future-forward chemistry building.

Abstract: STEM facilities are quickly catching up to unions as the heart of student life on campus. To better support student recruitment, retention, and success, STEM facilities must provide a mashup of social and academic space that students need for sparking connections, partnerships, and friendships. We'll explore this growing trend and introduce strategies for making STEM facilities hubs for campus life. Join us to gain a solid understanding of the trends shaping the future of STEM facilities, including a look inside the University of Wisconsin-Milwaukee's future-forward chemistry building.

Institutions Mentioned: University of Wisconsin-Milwaukee
Planning Types: Campus Planning
Tags: Facilities Planning, Learning Environments, Science / Engineering Facility, SCUP 2021 North Central Regional Conference

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Planning Types

Challenges