Learning Resources

Abstract: It has often been said that culture eats strategy for breakfast. While that can often be true, it does not have to be that way. Culture and strategy can be close companions and highly complementary when positioned as mutually reinforcing parts of the planning process. When strategy is developed with an appreciation for cultural strengths, it has a better chance to move beyond words on a screen or on paper. At the same time, organizational strategy can strengthen and reinforce an improved organizational culture.

Georgia Tech is using a technique called appreciative inquiry to build a positive, productive culture through the strategy development and implementation process. This approach reinforces the positive elements of the current culture while clearly defining the cultural attributes needed for success in the future.
This discussion will explore ways to draw out the best in organizational culture to create an effective strategy while also using strategy to steer culture in a positive direction.

Abstract: This session will share a portfolio-based approach to space management as an institutional, governance-based framework for aligning space—its allocation and use—to meet priorities and program needs. You will learn how we aligned space governance with our institution's organizational hierarchy through defined portfolios, allowing central planning units to use a streamlined process and adaptive planning tools to arrive at an unbiased, data-driven perspective.

Abstract: In April of 2017 the University System of Georgia (USG) launched a system wide initiative, known as the Comprehensive Administrative Review (CAR). The charge was to identify and implement administrative service improvement, efficiencies, and administrative cost savings that can be redirected to student success efforts and core academic programs. As Chair of the CAR Steering Committee, Dr. Marrero will outline the objectives of the CAR, the process, implementation and reporting structures, and the results to date. Furthermore, as a President of two USG comprehensive universities during the process of and initial implementation of CAR (University of West Georgia and Georgia Southern University), Dr. Marrero will provide an institutional perspective and insight into building a culture of high performance with a focus on evidence-based leadership, accountability, and continuous improvement. The session will highlight why investing in and engaging your people is critical in building a culture of continuous improvement.

Abstract: Institutions can inform their academic and facilities planning by studying labor markets as well as demographic and enrollment trends. In this session, we will share the Tennessee Board of Regents’ statewide demographic and labor market analysis, which examines demographic, enrollment, and job data to inform coordinated, statewide decision making for academic planning and facility expansions. Come learn how Tennessee's methodology can aid your institution in coordinating academic offerings and facilities investments among campuses.

Abstract: To achieve a sustainable campus, institutions must integrate sustainable practices across environmental, social, and economic boundaries. It is important that built environments responsibly utilize natural and financial resources as well as meet expectations for student and community wellbeing. Sustainability and green building experts will discuss critical lessons and tools they used to integrate sustainability at the University of Houston, allowing them to manage both long- and short-term decision making. Come learn about our strategic framework that will help your institution stay ahead of the curve on climate resiliency and provide sustainable facilities that allow student and community partnerships to thrive.

Abstract: During onboarding, it is critical that we provide a level of service that assesses each student's needs and customizes services to those needs. We will share new ideas to improve the student onboarding process and its impact on the organization, staffing, and use of existing (or new) student services space. Using Northwest Florida State College (NFSC) as a case study, you will learn about current trends in student needs and discuss how these trends drove change in NFSC's workflows, staff, space, furniture, and technology.

Abstract: As universities become more proactive in ensuring student success, the role of faculty is no longer primarily delivering the content of their discipline. It also includes reducing failure rates, creating a sense of student belonging, and engaging in high-impact practices. That work is perceived to be chiefly the responsibility of tenured faculty—and the effect of adjunct faculty is sometimes overlooked. This article argues for increased inclusion of adjunct faculty when planning for programs and policies that improve student success, retention, and graduation rates. Initiatives that worked for a public university are shared.

Abstract: As mid-20th-century buildings reach the end of their service life, academic institutions are confronted by the challenge of renovating them while they remain partially occupied. When appropriate swing space is unavailable, or when there is no potential for vacating a building completely to allow renovation to occur more efficiently, a phased approach becomes necessary. The consequences of committing to phased renovation, however, are not only logistical, but also financial, programmatic, and technical. Through analysis of phased renovation projects across multiple building types, one can extract best practices for planning, design, and construction to mitigate many of the most common challenges.

Abstract: After a campus tragedy, the first steps for the community toward settling into the new normal often entail working through the gravity of recent events. This work includes a need for internal reflection, external processing, and collective healing. Campus communities engaged in this process often find a way to memorialize the events that have shaken them and to honor the lives of any community members lost to tragedy. This research project focuses on physical memorials that are the result of a tragic moment in institutional history.

Abstract: Big data and analytics are promoted as an approach that can improve educational quality, student success, strategic and operational decision-making, and knowledge discovery. Over the last three decades, the University of Texas at El Paso has refined its planning system and integrated metrics within a comprehensive planning framework—to produce dramatic outcomes. The article describes the institution’s metrics-based planning approach and the context that produced it.