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Planning for Higher Education Journal

Published
April 1, 2019

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An Analysis of New Student Orientation Programs at U.S. Four-Year Colleges

How Can Administrators Enhance the First and Major Milestone of a Student's Academic Journey?

By: Matthew Chan

Effective orientation programs offer students experiences that reinforce their sense of belonging to the institution and positively affect retention and graduation rates.

From Volume 47 Number 3 | April–June 2019

Abstract: This study examines new student orientation (NSO) programs of 65 four-year U.S. colleges, with a focus on a subset of 39 colleges offering NSOs with available program schedules. The 39 programs were analyzed in detail for content and key elements such as formats, topics, underlying learning theories, and high-impact practice-related activities. Data are drawn from both online orientation schedules for each program and survey responses received from educators at each of the associated institutions. NSOs offered by community colleges and those offered by the four-year colleges studied were also compared. The study results are intended to benefit college administrators and faculty responsible for developing freshman orientations.

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Planning for Higher Education Journal

Published
April 1, 2018

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Data Collection as a Means for Integrated Higher Education Change

The Case of the Anchor Dashboard Learning Cohort

By: Elizabeth Hudson

Six institutions measured the community impact of their anchor mission efforts along several social and economic dimensions using the Anchor Dashboard data tool.

From Volume 46 Number 3 | April–June 2018

Abstract: Within the last several years, higher education institutions have embraced the language of an “anchor mission” to define their place-based commitments. This case analysis details the role of data in promoting systematic local change in six institutions participating in the Anchor Dashboard Learning Cohort. These institutions committed to measuring community impact through the Anchor Dashboard, a tool to understand and enhance local commitments along several social and economic dimensions. This article details the promises and pitfalls of developing an institution-wide, place-based mission led from different institutional levels—from the president’s office to faculty-led centers—using this data tool.

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Planning for Higher Education Journal

Published
July 1, 2017

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From Innovation to Impact

How Higher Education Can Evaluate Innovation’s Impact and More Precisely Scale Student Support

By: Mark David Milliron,David Kil,Laura Malcolm,Grace Gee

Rigorously evaluating the impact of innovative student success initiatives is key in meeting institutional goals for student outcomes, resource allocation, and return on investment.

From Volume 45 Number 4 | July–September 2017

Abstract: Institutions are managing numerous student success initiatives simultaneously, but they lack the necessary data and infrastructure to evaluate outcomes. They also struggle to clearly link a particular initiative to a specific individual outcome. Using prediction-based propensity score matching (PPSM), a methodology compliant with the U.S. Department of Education’s What Works Clearinghouse’s requirements, we facilitated the analysis of key initiatives to measure efficacy, ensuring that outcomes of students participating are compared to control students with similar propensity. The recent work explored in this article helps two institutions understand the impact of their innovation and more precisely scale student support.

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Planning for Higher Education Journal

Published
July 1, 2017

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Enhancing the Student Experience in the Sciences

The Pennsylvania State University Creates a Nucleus for Student Education and Advising

By: Nicole M. Dress

Science education and science student retention are improved by transforming an underutilized campus space into an Academic Support Center that colocates critical undergraduate academic services.

From Volume 45 Number 4 | July–September 2017

Abstract: A critical concern of universities today is ensuring that students remain in their selected major and graduate promptly. In addition, there has been a renewed emphasis on scientific education presented to non-science majors. Through the renovation of the Ritenour Building, Penn State’s Eberly College of Science created an Academic Support Center as a hub of advising and assistance for prospective students, science majors, and science education. The center’s layout provides opportunities to share knowledge of science teaching with advising staff and the online learning department. The design of this space has been crafted to enhance these retention and educational goals.

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Planning for Higher Education Journal

Published
January 1, 2017

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Innovation in Action

iPASS, Student Success, and Transformative Institutional Change

By: Laura M. Gambino

Integrated Planning and Advising for Student Success (iPASS) is an emerging, innovative practice with the potential to create transformative institutional change.

From Volume 45 Number 2 | January–March 2017

Abstract: This article introduces an emerging, innovative practice in higher education: Integrated Planning and Advising for Student Success (iPASS). A research-based iPASS implementation framework is examined through a case study of Guttman Community College (CUNY), which is one year into its iPASS work. This case study, which shares practices and initial findings that include high levels of student, faculty, and staff engagement, is relevant to practitioners and academic leaders considering the use of, or in the early stages of, an iPASS approach, as well as those interested in effectively integrating technology that leads to improved student success and transformative institutional change.

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Planning for Higher Education Journal

Published
January 1, 2017

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The Why, What, When, Where, and How of Student Service Innovation

By: Elliot Felix,Coby Lerner

As the challenges students face become increasingly complex and interwoven, student service providers must innovate to meet student and institutional needs and differentiate themselves from competitors.

From Volume 45 Number 2 | January–March 2017

Abstract: As the challenges that students face become increasingly complex and interwoven, student service providers must innovate in order to continue to connect users to their offerings. Moreover, those services must be planned for holistically with an aligned understanding of why, what, where, when, and how they will be delivered. This article draws on brightspot strategy’s work with more than 50 leading universities as an experience design and strategy consultancy as well as best practices from the field to share some of the approaches, tools, and lessons learned in designing services to meet the needs of today’s students.

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Planning for Higher Education Journal

Published
April 1, 2009

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Dueling Scorecards

How Two Colleges Utilize the Popular Planning Method

By: Howard Ballentine,James E. Eckles

Learn from this in-depth comparison of the “balanced scorecards” implemented by two small institutions.

From Volume 37 Number 3 | April–June 2009

Abstract: The Balanced Scorecard is a planning model used extensively in business to provide direction and accountability to an organization. Despite the demonstrated success of the model, it has not been widely used in higher education. This article compares and contrasts the use of the Balanced Scorecard by two small, private colleges. The article includes examples of how the model was implemented, how it is used for cyclical improvement, and how it can be used to improve communication concerning institutional planning.

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Planning for Higher Education Journal

Published
July 1, 2008

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Developing a Four-Year Baccalaureate Degree in Applied Psychology

Experiences in Degree Development at a Former Two-Year Postsecondary Institution

By: Kevin Hamilton,Steve Charlton,Roger Elmes

What does it take to plan for and move from a two-year to a four-year institution and implement a baccalaureate degree in applied psychology? Here’s how Kwantlen University College (BC) did it.

From Volume 36 Number 4 | July–September 2008

Abstract: What does it take to plan for and move from a two-year to a four-year institution and implement a baccalaureate degree in applied psychology? Here’s how Kwantlen University College (BC) did it.

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Planning for Higher Education Journal

Published
December 1, 2004

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An Integrative Model for College and University Programs

By: Ralph E. Janaro, Michael R.W. Bommer

A new method for program planning is proposed, based on identifying and benchmarking “student-winners” and “student-qualifiers,” that may find its most appropriate use in vertically-integrated planning within an academic unit such as a business school.

From Volume 33 Number 2 | December–February 2004

Abstract: A strategic planning model for colleges and universities is presented which integrates competitive benchmarking and an adaptation of Hill’s manufacturing strategy model. Hill’s model is altered to focus on student-winners and is used to design programs of study and supporting services. Benchmarking is used as a key component of the planning process. This model is based on integrating program strategy with recruiting strategy to satisfy the needs of stakeholders including students, faculty and industry recruiters. A planning context is developed and a modeling example is presented. This paper responds to the need for improvements in traditional strategic planning in higher education to develop a more holistic and integrative approach.

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