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Conference Recordings

Published
July 14, 2021

Post-Pandemic Pivots

Seizing this Moment of Opportunity

In this session, we’ll explore how to step back from moments of crisis and see them in perspective, as moments also brimming with opportunity to regroup, rethink our strategies and refocus our resources to lead.
Abstract: In turbulent times, visionary leaders and their committed crews recognize the winds of change, reset their sails and change course so they emerge in a better position than before. The global pandemic of 2020-21 has been a once-in-a-century disruption for education at all levels, which has magnified pre-existing inequities and vulnerabilities, and compressed a decade’s worth of social and technological change into a year. Even once this threat has past, many of our campuses will see recurrent disruptions from extreme weather events, other zoonotic viruses, geopolitical conflict, wildfires or flooding. We know now that business and academic continuity will demand flexible, lower density approaches and an integrated, omnichannel approach to student services, scholarship and learning. It can be challenging to step back from moments of crisis and see them in perspective, as moments also brimming with opportunity to regroup, rethink our strategies and refocus our resources to lead positive

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Webinar Recordings

Published
April 27, 2021

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The Art and Science of Supporting Adult Learners

Actionable Steps & Strategies

More than ever, nontraditional students and adult learners are making up more and more of the student body at colleges and universities across the country. Learn how to effectively stand out from other institutions who are making mistakes in 10 key areas with the adult learner population.
Abstract: This was a free webinar hosted by CAEL, AASCU, and SCUP.

Students over the age of 25 are the fastest-growing segment in higher education. From 2000 to 2012, the enrollment of students over the age of 25 increased by 35%, and between 2012 and 2019, the share of students over age 25 increased by another 23%.

Even though more adult learners and nontraditional students are enrolling in higher education, many institutional practices do not consider the unique needs of this population. The best adult learner strategies not only increase student satisfaction, they improve enrollment rates and adult degree attainment.

More than ever, nontraditional students and adult learners are making up more and more of the student body at colleges and universities across the country. Institutions can create equitable pathways that can help overcome disparities in adult learning, and better prepare themselves for adult students who have been disconnected from higher education.

Learn how to effectively stand out from other institutions who are making mistakes in 10 key areas with the adult learner population.

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Planning for Higher Education Journal

Published
March 26, 2021

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Keep on Keepin’ on

Customized Retention Practices Helped Low Income and Single Mom Students to Persist

A support program for low-income and/or single-mother students to improve their persistence and retention was revisited 15 years after it had been launched at Charter Oak State College. Did follow-up with the graduates show that the effort had aided the former participants in obtaining their college degree? Had the collaboration between the institution’s Academic Services, Enrollment Management, and Financial Aid departments—and the support they offered—help the students to persevere? Based on survey results, was the program still of value, and what improvements needed to be made?

From Volume 49 Number 2 | January–March 2021

Abstract: This article is based on follow-up survey research from a doctoral case study that highlighted effective retention practices for low-income and/or single mothers who were students within the Women in Transition (WIT) program at Charter Oak State College. The concept of retention in this instance is an enrollment management practice aimed at maintaining a student population while aiding the institution in sustaining organizational success. Emphasis is placed on the retention concepts of social and academic integration that enabled the specific population to persist and succeed.

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Conference Recordings

Published
March 19, 2021

2021 North Atlantic Regional Conference | March 2021

After the Fall

Including Faculty in Retention Efforts Without Burnout

Come learn how you can plan and coordinate campus-wide retention efforts and promote faculty participation at your institution.
Abstract: Retention matters for practical (keeping the doors open), ethical (successfully educating students), and cultural reasons (improving campus climate, which in turn improves retention and persistence.) In this session, we'll focus on the effective and budget-conscious retention efforts for a northeastern regional public institution. While administrative staff played an essential role, educating and coordinating faculty made a key difference in the success of these efforts. Come learn how you can plan and coordinate campus-wide retention efforts and promote faculty participation at your institution.

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Conference Recordings

Published
August 14, 2020

2020 Pacific Regional Conference | August–October 2020

Where are We? Where Do We Go?

Moving from Reactivity to Creativity During COVID

This session will explore the core issues, challenges, and opportunities that are shaping higher education and uncover the breadth of adaptation that institutions must undertake in this time of disruption.
Abstract: Institutions are adapting their strategic plans, layering the impacts of technology, and thinking towards the future during the COVID-19 pandemic. In order to provide students with a quality education, institutions must learn, test, and implement changes quickly. This session will explore the core issues, challenges, and opportunities that are shaping higher education and uncover the breadth of adaptation that institutions must undertake in this time of disruption. Come learn how to better prepare to meet your institution’s current needs and future challenges by sharing implementable ideas and insights with your peers.

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Conference Recordings

Published
July 24, 2020

2020 Annual Conference | July 2020

Demographics, Defaults, Disillusionment, Disruption

This session will show how Innovation Theory can help institutions thrive in learning's new golden age rather than falling under the scythe of the industry's most daunting challenges, the most urgent of which is COVID-19.
Abstract: Higher ed's apocalypse is entirely avoidable. Reframing four of higher education's greatest challenges—demographics, defaults, disillusionment, disruption—can help you ask the right questions and create learner-centered experiences while fulfilling your institution's mission. This session will show how Innovation Theory can help institutions thrive in learning's new golden age rather than falling under the scythe of the industry's most daunting challenges, the most urgent of which is COVID-19. The theory-based framework we discuss will give you a new lens through which to analyze your challenges and guide your strategic decision making.

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Conference Presentations

Published
October 28, 2019

2019 North Central Regional Conference | October 2019

The Physical Campus in a Digital World

How must campuses adapt to the fraying relationships between mission and place, size and scale? What remains after the environmental forces of a digital world?
Abstract: Until recently, the campus and the institution were the same organisms, as shell and snail. The campus was an analog reflection of the institution's mission and scale. Mission was linked to place and size of place linked to scale. The institution required physical places for all its students, faculty, and staff. This link began to fray in the last decade of the 20th century, as the placeless, non-physical potential of a digital world became more obvious and increasingly functional. What are the physical consequences of these fraying relationships? How must campuses adapt? What remains after the environmental forces of a digital world?

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Conference Presentations

Published
October 6, 2019

2019 Southern Regional Conference | October 2019

Disruption is Upon Us

Integrated Planning is Your Superpower

This session will discuss sources of disruption and how integrated planning can help institutions prepare for all different types as well as acculturate change conversation on campus.
Abstract: Higher education disruption takes many forms and its origins can range from local to international. Integrated planning is something all institutions need to confront disruption, but few institutions understand or practice. This session will discuss sources of disruption and how integrated planning can help institutions prepare for all different types as well as acculturate change conversation on campus. We will work through several exercises that will show you how to develop two to three competencies to address common challenges, allowing you to apply, tailor, and communicate a robust integrated planning value proposition at your institution.

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Planning for Higher Education Journal

Published
October 1, 2019

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If Tuition Rises . . .

. . . Does Racial and Ethnic Minority Student Enrollment Plummet?

When the cost of American higher education goes up, access to economic opportunity, social mobility, and positive academic outcomes are, subsequently, restricted for students of color. Campus admissions and retention planning professionals are first witnesses to the inequality.

From Volume 48 Number 1 | October–December 2019

Abstract: This article explores the impact of tuition increases on student retention and higher education admission and retention planning for racial and ethnic minorities. Research shows that the racial and ethnic minority student population on campus is negatively affected by tuition increases. Literature is examined for potential impacts of tuition increases on a student’s decision of school choice. And although literature provides little in the way of recommendations for resolving the issues associated with tuition increases, this article offers some suggestions for student retention planning.

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Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

Using Integrated Planning to Respond to Disruption in Higher Education

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

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