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Webinar Recordings

Published
January 13, 2022

Higher Education Business Models Under Stress, Part 2

Graceful Business Model Transitions: Planning and Executing a College or Campus Closure

By: Rick Seltzer (Moderator), Higher Ed Dive | James E. Lyons Sr., AGB Consulting | Lynn Priddy, Claremont Lincoln University | Melody Rose, Nevada System of Higher Education

Join a panel discussion moderated by Rick Seltzer, senior editor of Higher Ed Dive, with guest panelists Melody Rose, author of AGB’s new book Higher Education Business Models Under Stress, and Lynn Priddy and James Lyons Sr., higher education leaders with experience closing financially distressed colleges and universities.
Abstract: Securing financial viability requires an engaged board that is monitoring the right trends and campus indicators, asking the right questions of campus leaders about the institution’s finances, and doing the scenario planning and stress testing necessary to transform a business model under stress.

The governing board’s fiduciary duty to steward the institution’s financial health requires that boards and leaders consider business model transformations, and plan for a range of scenarios like mergers, affiliations, strategic partnerships, and even—when all other options are exhausted—final transformations such as campus closures when continued mission fulfillment is impossible.

This is part two of a two-part webinar series delivered in partnership between SCUP and the Association of Governing Boards of Universities and Colleges (AGB), “Higher Education Business Models Under Stress: Planning for Successful Transitions”. This series will help build your fiduciary understanding of your institution’s business model as you prepare the campus for a range of possible business transformations, from mergers, strategic affiliations, corporate partnerships, or even the ultimate scenario of a campus closure. View the recording for part one, “Board Oversight of Finance and the Business Model: Key Indicators and Trends for Scenario Planning and Stress Testing”.

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Planning for Higher Education Journal

Published
June 25, 2021

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Flexing Beyond the Pandemic

IT as a Change Leader: Driving Institutional Goals Around Retention and Enrollment

By: Amy Linde, MBA, Matthew Clay, BS, and Mark Johnson, BS

The IT division at Minnesota State University, Mankato— working as part of a campus-wide collaborative effort—quickly and successfully installed new tech in more than 100 classrooms within months of COVID-19 first appearing. Outcomes of the large-scale project are seen as a key attractor for incoming students, regardless of where they are learning.

From Volume 49 Number 3 | April–June 2021

Abstract: With the pandemic forcing education online, IT has become integral to keeping campuses moving forward. With a visionary team dedicated to student-centered experiences, the IT division at Minnesota State University, Mankato managed to quickly and successfully install new tech in more than 100 classrooms within months of COVID-19 first appearing. In this period of crisis, their information technology team created a campus-wide collaboration to introduce and integrate new course delivery opportunities. Outcomes of the large-scale project are seen as transformational and a key attractor for incoming students—regardless of where they are learning.

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Conference Recordings

Published
March 9, 2021

2021 Mid-Atlantic Regional Conference | March 2021

Keynote | University of Pittsburgh

By: Kenyon R. Bonner, University of Pittsburgh

Come learn how the University of Pittsburgh (Pitt) fostered a sense of community and belonging, created volunteer experiences, and motivated students to comply with health and safety rules during a public health crisis.
Abstract: Early in the pandemic, the University of Pittsburgh (Pitt) took deliberate steps to communicate, engage, and collaborate with its campus and surrounding neighborhood. These actions included health and safety measures and programs, channels for addressing concerns, and efforts to meet basic campus and community needs. This session will focus on how the university encouraged adherence to health and safety guidelines by using a framework emphasizing culture, education, compliance, and support. Come learn how Pitt fostered a sense of community and belonging, created volunteer experiences, and motivated students to comply with health and safety rules during a public health crisis.

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Planning for Higher Education Journal

Published
November 23, 2020

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Planning for Instructional Continuity

Develop a Communication and Implementation Strategy Before a Short-Term Class Disruption Happens

By: Shawn Krahmer, MDiv, MA, PhD, Ginette McManus, PhD, and Rajneesh Sharma, PhD, FRM

Classes can be cancelled because of inclement weather, faculty being unavailable, IT or power outages, pandemic-related closures, and other occurrences. The result of any of these circumstances can be a loss of instruction. St. Joseph’s University developed and applied a best practices guide to ensure the continuation of instruction in the advent of many short-term disruptions.

From Volume 49 Number 1 | October–December 2020

Abstract: When a class is cancelled because of weather, faculty unavailability, IT outage, power outage, or pandemic-related closure, it can result in a loss of instruction. This article details best practices for instructional continuity for many short-term disruptions. Different types of short-term disruptions are identified, as well as how they impact instruction based on course modality. Finally, the article suggests responses for the circumstances, provides a pathway to collaborate with faculty to create a best practices guide for instructional continuity, and shows how to develop a communication and implementation strategy for the plan to reset expectations about instructional disruptions.

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Conference Recordings

Published
October 5, 2020

2020 Southern Regional Conference | October 2020

Keynote: Beyond Innovation

Reimagine Everything

By: William Lindner, Florida State University

William Lindner has led transformational initiatives at every level of government and education with this consistent message: “Tear the Page Out.” This session will demonstrate an approach to attacking big challenges by empowering audacious creativity inside tradition-bound institutions.
Abstract: The tension between practical planning and blue-sky thinking has never been stronger than it is right now. Current times require both integrated planning and a fundamental reimagining of our institutions’ virtual, physical, and procedural environments to serve our stakeholders. William Lindner has led transformational initiatives at every level of government and education with this consistent message: “Tear the Page Out.” This session will demonstrate an approach to attacking big challenges by empowering audacious creativity inside tradition-bound institutions. Come join us to gain a new perspective on leadership that delivers new solutions to big opportunities.

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Example Plans

Published
September 14, 2020

Supporting Document

Public Doctoral/Research University (California, United States)

This layperson-friendly document lists the institution’s publicly accessible dashboards, what data each provides, and sample questions that each can help answer.

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Conference Recordings

Published
July 20, 2020

2020 Annual Conference | July 2020

Best Practices for Instructional Continuity During Short-Term Disruptions

By: Shawn Krahmer, Associate Dean, Curriculum and Assessment, Saint Joseph's University | Rajneesh Sharma, Associate Provost and Professor of Finance, Saint Joseph's University

This session will showcase best practices for instructional continuity for most short-term disruptions.
Abstract: When a class is cancelled because of weather, faculty unavailability, IT outage, power outage, or pandemic-related closure, it can result in a complete loss of instruction. A best practices guide can mitigate this. This session will showcase best practices for instructional continuity for most short-term disruptions. We will cover different types of disruptions and modalities of instruction (on-campus and online). You will take back communication strategies, planning tips, and best practices to create a plan to deal with short-term disruptions at your institution.

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Webinar Recordings

Published
June 1, 2020

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Voices from the Field: Episode #8

Normal Business Doesn’t Stop: Maintaining Operations while Expanding Services

By: Rick Miranda, Provost and Executive Vice President, Colorado State University

Colorado State University Provost and Executive Vice President Rick Miranda shares what his team learned during their COVID-19 response: upgrading their teams’ ability to communicate regularly was what kept things moving forward, allowing critical everyday elements to proceed without interruption.
Abstract: In response to COVID-19, Colorado State University beefed up its online systems, created specialized pandemic teams, and built a robust website with information for teachers, students, workers, and researchers. Learn from Provost and Executive Vice President Rick Miranda what they also discovered: upgrading their teams’ ability to communicate regularly was what kept things moving forward, allowing critical everyday elements to proceed without interruption.

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Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

Does Roll-Out Matter?

Policy Communication and Operationalization

By: Antonis Asprakis

Abstract: Strategic planning often involves the development of new or revised policies. Policy communication and operationalization can significantly impact morale and strategic plan buy-in and we must consider it in a well-planned and integrated manner in order to produce effective change. This presentation will focus on lessons learned in policy roll-out, and through sharing your own experiences, you will gain an increased understanding of challenges and opportunities in policy roll-out that can inform strategic planning decisions on your campus.

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