Learning Resources

Abstract: As Federal Work-Study (FWS) programs are coming under national scrutiny for their lack of proven effectiveness and antiquated systems, the University of Missouri-Kansas City reevaluated the culture surrounding its student employee positions. After collaborating with financial aid personnel and identifying key stakeholders, a new program was created to focus on professional-readiness skills and developing a culture of high-quality, campus-wide customer service. Former expectations of FWS positions were revised to include more intentional career-readiness opportunities. Doing so required investing in professional development for supervisors and support for mentoring student employees. This article presents the planning and collaboration methods that are vital to implementing an innovative program and provides insight for other universities seeking to professionalize their FWS programs.

Abstract: We’re living in challenging times and other crises are sure to follow. Having the proper skills and culture will mean the difference between success and failure. This session will introduce you to concepts about preparing for this adversity. Institutional leaders often rely on ineffective processes for crisis management, but we’ll provide you with a framework and tools that will allow you to more constructively navigate crises. We don’t learn from our experiences—we learn from reflecting on them. Come share and reflect on your experiences with your peers and learn a new framework to help you lead in a crisis.

Abstract: The traditional workplace culture shifted overnight when the COVID-19 pandemic pushed our workforces into work-from-home models. Never-ending videoconferences haven't helped you and your colleagues be more efficient—they're just wasting your time. Join Your Nerdy Best Friend, aka Beth Z, for proven techniques to help you focus and improve your productivity along with the tools to lead your team to be more efficient and effective.

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Abstract: Planning for a division within a university can be difficult; you must align to the larger institutional plan while also considering your division's unique mission and challenges. This session will describe the strategic planning process for a college within a university. We'll describe how we included more than 500 stakeholders, discussed enrollment declines and the upcoming demographic changes that will impact most colleges, and how we focused the plan on mission and innovation. You will leave with a blueprint for the planning process we used, from self study to training facilitators to final plan release.

Abstract: Higher education's nearly maxed-out debt capacity, decreasing state funding, and shrinking enrollment reduce revenues while facilities-related costs rise. Let's discuss how capital improvement, partnering, and financing strategies can change course. This session will frame universities' capital planning, operations, and maintenance challenges as a systemic fiscal issue. We will present holistic solutions and review strategies currently considered by universities to address and correct the situation.

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Abstract: Applying design thinking to strategic and academic plan development can help identify innovative priorities and create a sense of ownership at the individual level, establishing buy-in through the planning process. In this session, we'll explore how a regional comprehensive university incorporated design thinking throughout the development of its strategic and academic plans. Come learn how to employ design thinking to actively engage diverse stakeholders in the planning process, creating alignment and laying the groundwork for an integrated approach to implementation.