Conference Recordings

Leading in a Crisis

The Power of One
Published October 6, 2020
Presented by Andy Powers, The University of Tennessee-Knoxville | Chirag Mistry, HOK

Institutions referenced in this resource:
The University of Tennessee-Knoxville

We’re living in challenging times and other crises are sure to follow. Having the proper skills and culture will mean the difference between success and failure. This session will introduce you to concepts about preparing for this adversity. Institutional leaders often rely on ineffective processes for crisis management, but we’ll provide you with a framework and tools that will allow you to more constructively navigate crises. We don’t learn from our experiences—we learn from reflecting on them. Come share and reflect on your experiences with your peers and learn a new framework to help you lead in a crisis.

Learning Outcomes:

  1. Describe how to implement the CRAP-O Framework (Comprehension, Reaction, Action, Pausing, and Optimization) for leading your institution in a crisis.
  2. Adapt your leadership psychology according to scientific knowledge about change.
  3. Apply adaptive leadership strategies developed by VISA (sensing, interpretation, decision making, and action) to managing your institution in a crisis.
  4. Expand your management skills and perspective by sharing and validating experiences with your peers.


Andy Powers

Campus Architect
The University of Tennessee-Knoxville

Chirag Mistry

Regional Leader, Science & Technology

Recorded October 6, 2020.

Member Price: $35 USD | Non-member Price: $50 USD
Purchase includes streaming video recording.


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