Learning Resources

Abstract: An agile mindset exercised by leadership and distilled down into organizational culture is the prerequisite for any higher education institution planning to transform itself in an age of constant disruption. The post-pandemic world will continue to present new challenges for colleges and universities as they seek innovative solutions to plan for an ever increasing volatile, uncertain, complex, and ambiguous (VUCA) environment. Higher education leaders would serve themselves and their institutions well by learning how to practice the six attributes of an agile leader in a volatile world.

Abstract: Early in the pandemic, the University of Pittsburgh (Pitt) took deliberate steps to communicate, engage, and collaborate with its campus and surrounding neighborhood. These actions included health and safety measures and programs, channels for addressing concerns, and efforts to meet basic campus and community needs. This session will focus on how the university encouraged adherence to health and safety guidelines by using a framework emphasizing culture, education, compliance, and support. Come learn how Pitt fostered a sense of community and belonging, created volunteer experiences, and motivated students to comply with health and safety rules during a public health crisis.

Abstract: The education sector is excluded from the 16 official “Critical Infrastructure Sectors” managed by the Department of Homeland Security’s Cybersecurity & Infrastructure Security Agency. As the world grapples with a pandemic, this omission lays bare a disconnection between critical infrastructures serving daily life and the ground plane of learning and knowledge creation on which they are built; such a severing between ground plane and structure does not bode well for the entire assembly. For us to flourish as a society, higher education institutions—already grounded in a landscape of learning and knowledge creation—need to be a foundational support to essential infrastructures sustaining daily life in communities small and large.

Abstract: We’re living in challenging times and other crises are sure to follow. Having the proper skills and culture will mean the difference between success and failure. This session will introduce you to concepts about preparing for this adversity. Institutional leaders often rely on ineffective processes for crisis management, but we’ll provide you with a framework and tools that will allow you to more constructively navigate crises. We don’t learn from our experiences—we learn from reflecting on them. Come share and reflect on your experiences with your peers and learn a new framework to help you lead in a crisis.

Abstract: As a campus built on standards of social justice and experiential learning, Roger Williams University used COVID-19 as an opportunity to think creatively about ways to serve its community.

True to its inclusive mission, the school showed its character throughout the crisis and its planning, coming up with personal ways to connect with prospective families, support off-campus communities, and open pathways to learning.