Learning Resources

Abstract: A combination of new construction and renovation can optimize space while remedying previous planning problems. Yale University's new Yale Science Building and its associated renovation projects illustrate how a new facility can integrate under-utilized space, meeting program needs and connecting existing science buildings. We'll share the planning methodologies and design processes used in a project this complex, along with technical challenges unique to building and renovating science facilities.

Abstract: In order to meet students’ evolving needs and ensure an institution’s ongoing vitality, competitive proposals for campus programming require astute evaluation and vigorous assessment of ongoing institutional benefit. This session will detail strategies from three separate regional university initiatives to solicit, evaluate, adopt, and fund forward-thinking campus enhancements under significant budgetary constraints. Come and explore the successes and failures involved in these planning initiatives that focus on long-term student success, financial viability, programmatic quality, and institutional stability over two decades.

Abstract: Working professionals have unique demands on their time, effort, and energy that challenges individual academic pursuit. By engaging working professionals with precise strategies adapted from business, the University of Kansas Edwards Campus (KUEC) has transformed student engagement and increased enrollment 21.5% in two years. Come learn how KUEC is recruiting well-qualified, motivated students by adopting industry sales techniques focused on vetting qualifications and pre-requisites, bridging adviser communications, and reengaging prospects to materialize student outcomes.

Abstract: To be fully residential without adding campus buildings, Lawrence University successfully prototyped new group housing typologies in under-utilized residential building space across campus. This session will describe how an innovative typology for students’ small-group living transformed and expanded group living options in surprising, incongruous campus spaces. You will learn how the expanded project team, tasked with thinking outside of the box, invented a new housing typology uniquely connected to the existing campus culture and site.

Abstract: A collaborative approach allows building projects to open faster, reduces redesign, increases staff satisfaction, and produces a higher utilization rate than the traditional design process. This session details the collaborative Lean process involving over 100 people that allowed the Lauritzen Outpatient Center on the Nebraska Medical Campus to be completed 1.5 years early with few design changes. Come learn from our unique approach in which actual users participate in designing the facility, allowing implementation of new processes and efficiencies known only to medical center staff.

Abstract: During onboarding, it is critical that we provide a level of service that assesses each student's needs and customizes services to those needs. We will share new ideas to improve the student onboarding process and its impact on the organization, staffing, and use of existing (or new) student services space. Using Northwest Florida State College (NFSC) as a case study, you will learn about current trends in student needs and discuss how these trends drove change in NFSC's workflows, staff, space, furniture, and technology.

Abstract: In April of 2017 the University System of Georgia (USG) launched a system wide initiative, known as the Comprehensive Administrative Review (CAR). The charge was to identify and implement administrative service improvement, efficiencies, and administrative cost savings that can be redirected to student success efforts and core academic programs. As Chair of the CAR Steering Committee, Dr. Marrero will outline the objectives of the CAR, the process, implementation and reporting structures, and the results to date. Furthermore, as a President of two USG comprehensive universities during the process of and initial implementation of CAR (University of West Georgia and Georgia Southern University), Dr. Marrero will provide an institutional perspective and insight into building a culture of high performance with a focus on evidence-based leadership, accountability, and continuous improvement. The session will highlight why investing in and engaging your people is critical in building a culture of continuous improvement.

Abstract: Examine a number of cases where Butler University (a private institution) leveraged relationships with public and private partners to provide value to students and the greater community.

Abstract: The boom-and-bust cycle of North Dakota's economy creates a difficult environment for physical planning. We will examine University of North Dakota's (UND) response to the decline in public funding along with a state mandate to increase space utilization and decrease deferred maintenance, demonstrating how it provided the impetus to focus investment on high impact, transdisciplinary projects. You will learn how compromise in a planning process can help achieve both individual and collective goals as well as contribute to a more holistic university vision.

Abstract: Many institutions are engaged in concurrent, overlapping institutional change initiatives. Being able to plan and align improvement efforts while including all stakeholders without duplicating effort requires new tools and skills. We will share how Olympic College used the planning for a new enterprise resource planning (ERP) system to design improvements in our student-facing systems. You will practice different techniques and tools to visualize institutional processes and identify alignment. We will discuss the use of traditional business management tools to map institutional structures, create cross-departmental capacities, and guide cross-functional teams.