Learning Resources

Abstract: Managing a facility inventory can be frustrating, particularly when it seems like money to properly maintain your buildings is scarce. Tracking and communicating facilities data to stakeholders can make all the difference for both annual maintenance and capital expenditures. For Alamo Colleges, it resulted in $17 million more for maintenance funding over 10 years, and the passing of a $450 million-bond program. This article explains how to conduct a comprehensive facility condition assessment, use the data from that assessment to identify needs, and then communicate those needs to stakeholders in a convincing way.

Abstract: Educators in teacher preparation programs use a range of pedagogies to assist teacher candidates in developing the knowledge, skills, and attitudes to become reflective instructors. Participating in co-curricular service-learning (CSL) provides an opportunity for candidates to show initiative and step out of their comfort zones, developing cultural understanding by working directly with community members and their children (Bates 2009; Coffey & Lavery 2015; Harrison 2013). In this article, the authors explore the impact of a CSL initiative on the teacher candidates from Nipissing University and the Indigenous community they service. Using a case study design, data, in the form of anticipatory and post-CSL reflections and individual semi-structured interviews, were collected over three years.

Abstract: Human education is an experience that has a spatial dimension. To optimize the design/architectural component as a factor of excellence, historically, the coordination of two attitudes at universities has been a vital heritage: utopia and planning. Utopia is the energy used by universities to conceive and evolve their physical establishments. By the process of planning, campuses have undergone a long-term evolution of their built heritage, focusing on those where the hallmark is their human scale. This article illustrates briefly the application of these concepts in five cases, which have been culturally recognized as UNESCO World Heritage sites. However, it explores in depth one of those: The University of Virginia.

Abstract: Enrollment management is a term used in higher education to describe a wide range of issues, including recruitment, admissions, financial aid, student success, and more. To be successful, institutions must break with past practices and reconstitute organizational structures that are expandable. Using Kotter’s change management model as a guide, California State University Los Angeles LA’s addressed maximizing classroom capacity to meet enrollment demand following quarter to semester conversion and significant enrollment increases.

Abstract: As new spaces, services, and experiences are being designed and redesigned on campuses, many teams are engaging users (and non-users) in the planning process. Where engagement goes wrong is when it doesn’t connect to your audience or your objectives. So how do you ensure that input from your engagement is contributing to an effective and intelligent design? Using our work at Cal Poly San Luis Obispo and SUNY Fredonia as case studies, we’ll show you how to align your method of engagement with participant type, diversify input and unpack findings, and optimize the experience for participants.

Abstract: Benchmarking surveys assist programs with measuring performance and are widely used in a variety of organizations and disciplines, including institutions of higher education. One challenge facing institutions concerns a lack of shared metrics among those with similar programs. This article details the history and creation process of developing a benchmarking survey for an international academy. The purpose is to highlight the need for shared metrics between institutions, and to provide an account of the approach used for developing a benchmarking survey for academic programs. A detailed narrative of survey creation, refinement, and data collection associated with four survey iterations is included. Recommendations are provided for benchmarking development processes that may be beneficial for various institutions and disciplines regarding survey development, survey deployment, and survey project team composition.

Abstract: Over their 150-year history, land-grant universities have played a tremendous and vital role in the development of the United States and the education of its people. Most of these institutions were established as the result of the Morrill Land-Grant Act of 1862. How has this mission, drafted in a much different time, held up over the years? As we move toward the third decade of the twenty-first century, many universities are evolving to better embrace changing student demographics; build industry partnerships; and reframe campus legacies to ensure that the land-grant mission still supports the needs of our times.