Learning Resources

Abstract: Due to the rising price of tuition, the prevailing narrative regarding higher education is that the cost of delivering a college degree is increasing substantially. However, the cost of delivering an education is not definitively linked to the price in tuition paid to attend. Prior studies confirmed small increases in instructional expenditures per full-time-equivalent student from the 1980s to 2000; however, more recent trends in instructional costs are relatively unknown. The purpose of this study was to track instructional expenditures from 2004 to 2015 at U.S. public two-year and four-year institutions, and to calculate those expenditures as a proportion of U.S. Gross Domestic Product.

Abstract: Managing a facility inventory can be frustrating, particularly when it seems like money to properly maintain your buildings is scarce. Tracking and communicating facilities data to stakeholders can make all the difference for both annual maintenance and capital expenditures. For Alamo Colleges, it resulted in $17 million more for maintenance funding over 10 years, and the passing of a $450 million-bond program. This article explains how to conduct a comprehensive facility condition assessment, use the data from that assessment to identify needs, and then communicate those needs to stakeholders in a convincing way.

Abstract: Enrollment management is a term used in higher education to describe a wide range of issues, including recruitment, admissions, financial aid, student success, and more. To be successful, institutions must break with past practices and reconstitute organizational structures that are expandable. Using Kotter’s change management model as a guide, California State University Los Angeles LA’s addressed maximizing classroom capacity to meet enrollment demand following quarter to semester conversion and significant enrollment increases.

Abstract: As new spaces, services, and experiences are being designed and redesigned on campuses, many teams are engaging users (and non-users) in the planning process. Where engagement goes wrong is when it doesn’t connect to your audience or your objectives. So how do you ensure that input from your engagement is contributing to an effective and intelligent design? Using our work at Cal Poly San Luis Obispo and SUNY Fredonia as case studies, we’ll show you how to align your method of engagement with participant type, diversify input and unpack findings, and optimize the experience for participants.

Abstract: Benchmarking surveys assist programs with measuring performance and are widely used in a variety of organizations and disciplines, including institutions of higher education. One challenge facing institutions concerns a lack of shared metrics among those with similar programs. This article details the history and creation process of developing a benchmarking survey for an international academy. The purpose is to highlight the need for shared metrics between institutions, and to provide an account of the approach used for developing a benchmarking survey for academic programs. A detailed narrative of survey creation, refinement, and data collection associated with four survey iterations is included. Recommendations are provided for benchmarking development processes that may be beneficial for various institutions and disciplines regarding survey development, survey deployment, and survey project team composition.

Abstract: Over their 150-year history, land-grant universities have played a tremendous and vital role in the development of the United States and the education of its people. Most of these institutions were established as the result of the Morrill Land-Grant Act of 1862. How has this mission, drafted in a much different time, held up over the years? As we move toward the third decade of the twenty-first century, many universities are evolving to better embrace changing student demographics; build industry partnerships; and reframe campus legacies to ensure that the land-grant mission still supports the needs of our times.