Learning Resources

Abstract: All universities need an integrated plan to chart their path through these turbulent times and amidst the changing expectations of higher education. This is especially true for universities in developing countries. Such universities operate with very scarce resources and limited depths of expertise, but still seek to respond to surging demand. The result is a strain on these universities and a threat to quality. This article introduces the processes and concepts of planning and development for universities in developing countries, focusing mostly on the African context. Our premise is that the basic planning processes and concepts that work in North America and Europe are still valid for universities in developing countries, even if the nature, content, and resulting strategies are very different. Therefore, this article draws from published work in planning applied in the context of the authors’ experience in higher education in East Africa. We conclude that good strategic planning is necessary for universities in developing countries, as is operational planning for programs, resources, and capital. The information in this article is more fully explored and explained in the authors’ book Planning and Resource Guide for Higher Education in Africa.

Abstract: This article describes planning and design processes between architect and client for renovations and additions to the Brault Administration Building at Northern Virginia Community College (NOVA) in Annandale, Virginia, a Washington, DC, suburb. Highlighting sustainability through adaptive reuse, this article describes in detail logistical planning for temporary relocation of building occupants, as well as collaborative communication between NOVA officials and architects for achieving design objectives. This article also details the scope of renovations and square footage added to this 1980s-era structure and references Leadership in Energy & Environmental Design (LEED), including sustainable practices for obtaining and disposing of building materials. The overall message conveyed by this renovation project is the importance of collaborative communication in terms of both planning and design, which can also offer new paradigms for building modernization and reuse at other community college campuses.

Abstract: Introducing housing on a community college campus will affect several areas of campus life including dining, security, recreation, and student programming. Unlike four-year institutions, community colleges have limited activity after a certain hour with the exception of library and recreational facilities. Additional programs and services will be needed to support a 24-hour operation, which will have an impact on the overall operating costs of the college. This article is intended to identify the direct and indirect costs involved and assess the overall financial impact of operating student housing.

Abstract: Institutions around the world use various social channels—blogs, Twitter, Facebook, YouTube, and many others—as an integral part of campaigns designed to achieve important outcomes. This article describes some of what the author has learned about using social media as part of a campaign. It also presents three abridged case studies from the book Social Works: How #HigherEd Uses #SocialMedia to Raise Money, Build Awareness, Recruit Students and Get Results (EDUniverse Media 2013): - College of William & Mary: High school seniors and their families see countless mailings from admissions offices across the country that lack individual impact. Admissions leaders at the College of William & Mary knew this when they tackled a project to create new undergraduate recruitment materials. They needed a solution that stood out from the competition, had immediate visual impact, and drove traffic to the college website. Enter the Ampersandbox, launched in August 2011. This unique campaign concept tells stories about William & Mary through highly interactive print and web components while allowing visitors to share their own stories. - Florida State University: Three months of planning doesn’t sound long enough to prepare a 36-hour fund-raising campaign to raise $161,000. Yet this was the challenge that faced Florida State University’s then-director of annual giving Chad Warren and his staff of two fund-raisers in 2011. In January 2012, FSU’s annual giving team surpassed that goal and reached $186,000 while attracting hundreds of new donors. This was the “Great Give,” FSU’s first online-only campaign—and its foundation was social media.​ - Missouri University of Science and Technology: When a crisis hits, social media can deliver important messages to many audiences at a rapid pace. However, with all the messaging that occurs on multiple channels, the atmosphere appears ripe for confusion. How can a university or college break through the virtual noise and make sure its constituents are receiving important emergency messages? On May 12, 2011, a remarkable example of social media crisis management began to unfold at Missouri University of Science and Technology when an active shooter drove onto the campus.

Abstract: This report was produced by the research team awarded the inaugural M. Perry Chapman Prize in 2012. This collection summarizes and evaluates how far the field of learning space design has come in identifying the elements that will allow us to thoughtfully design learning spaces and evaluate their impact. Although several hundred articles and a number of books on these topics had been written by the fall of 2012, the field is still at an early stage of development. A first step in creating value from this existing body of work is to gather, summarize and evaluate how far the field has come in identifying the elements that will allow us to thoughtfully design learning spaces and evaluate their impact.

Abstract: Converging crises of climate destabilization, environmental deterioration, rising inequity, and economic turmoil call for extraordinary responses by organizations and institutions at all levels. Oberlin College, Oberlin City School District, and the City of Oberlin have launched a series of projects that join the many strands of sustainability including urban revitalization, green development, advanced energy technology, sustainable agriculture and forestry, green jobs, and education into an integrated response that serves as a model for others around the world who wish to pursue a more sustainable, integrated model for the design of a post-carbon economy.

Abstract: Member colleges of the Georgia Independent College Association sought to ease the burdens frequently associated with transferring among institutions by partnering with the technical college sector to create a single articulation agreement. The articulation agreement addresses students who may have only taken a few courses or received an associate’s degree at a Georgia technical college. The articulation agreement was created in response to Governor Deal’s request to focus on improving college completion rates without sacrificing educational quality. This unique partnership among private, not-for-profit institutions and the state’s technical colleges can serve as a model for other states.

Abstract: Most colleges and universities have well-developed strategic plans. But these plans may not be helpful if there is a sudden or unexpected leadership transition or crisis. Sadly, succession planning is the least understood and practiced form of planning in higher education. This neglect often results in leadership crises, confusion in leadership, disorganized search and transition processes, and a lack of appropriate professional development. This article provides a clear explanation of the meaning and purpose of succession planning as well as a guideline and process for implementing succession planning in any institution of higher education.

Abstract: While universities recognize the need for change, establishing an environment conducive to change requires time and movement through stages. In this article, I examine different tools and processes that can pave the way for innovation or change. These processes became evident in my research on the emergence of an interdisciplinary policy school jointly established on two campuses where previous models did not exist. The change came about because there was a confluence of forces that promoted it; these factors were strong enough to negate the barriers. There were key actions undertaken by the universities that promoted the change, including systematic program review, university-wide integrated planning, the appointment of an executive sponsor who had social and political capital, and the establishment of a “grassroots” working committee comprising faculty who were passionate about the initiative. However, there were equally important practices and policies that hindered the movement forward; these included institutional procedures that required multiple levels of approval in a lock-step process and the many facets of resistance to change. For universities contemplating a change agenda, the implementation of some of these processes and tools could potentially be beneficial in moving forward.