Learning Resources

Abstract: The level of buy-in from key stakeholders determines the ultimate success of any strategic plan. This session explores two frameworks—design thinking and liberating structures—that help university leaders ensure the entire campus community feels engaged in the strategic planning process. Strategic planning should be transparent and inclusive—we will demonstrate how you can achieve this comprehensive buy-in through implementing specific structures during each phase of the plan. Come learn action-oriented strategies for engaging students, faculty, staff, alumni, and local community in all phases of strategic planning on your campus.

Abstract: A collaborative approach allows building projects to open faster, reduces redesign, increases staff satisfaction, and produces a higher utilization rate than the traditional design process. This session details the collaborative Lean process involving over 100 people that allowed the Lauritzen Outpatient Center on the Nebraska Medical Campus to be completed 1.5 years early with few design changes. Come learn from our unique approach in which actual users participate in designing the facility, allowing implementation of new processes and efficiencies known only to medical center staff.

Abstract: For an integrated planning effort to succeed—particularly in higher education—collective commitment from all of the institutional stakeholders is critical.

To get that collective commitment, you need to do two things: 1) Design your planning process so it leverages your institution’s internal and external cultures, and 2) Involve your critical stakeholder groups in the planning process. Tapping into the stakeholder groups in meaningful ways will increase engagement, transparency, and commitment to the process and the products of integrated planning. Remember, institutional stakeholders are the carriers of your mission and institutional culture. Mission and culture are the key drivers of institutional success. If you do not respect your stakeholders, mission, and culture, your planning efforts will not yield a plan to enhance student success and institutional thriving.

This toolkit includes recommendations and worksheets to help you analyze your stakeholders and determine how to meaningfully engage them in the planning process.

Abstract: Institutions must work across silos to meet students’ needs through innovation and creativity. With a focus on integrating planning and student success, this session will explore Monroe Community College's (MCC) framework for reaching the overarching goal of improving student outcomes. We will share replicable examples of tactics for aligning strategies, allocating resources, and selecting relevant metrics to measure success. Through the implementation of a strategic plan, learn from MCC's example to optimize integrated planning, strategy development, resource allocation, assessment metrics, and accountability at your institution.

Abstract: Nationally, many campuses are finding innovative pathways to achieving carbon neutrality that are feasible enough for others to build on. We will share how two universities charted paths to carbon neutrality and have become living laboratories where new ideas can be tested, refined, and prototyped. This session will provide tools and techniques to comprehend a campus's carbon profile, set carbon reductions goals, and explore alternative solutions to carbon-intensive practices in campus and space planning, infrastructure, and operations.

Abstract: The Okanagan Charter: An International Charter for Health Promoting University and Colleges provides a common language, principles, and framework for integrating complex issues of health, wellbeing, and sustainability on campuses. This session will show how planners can use the Okanagan Charter as a framework to promote health and wellbeing in the built environment, along with policies and culture. We'll also talk specifically about how the quality and design of the physical environment plays a critical role in the promotion of health and wellbeing.

Abstract: Master planning often assumes "what should we build next?" without looking at how we can better use what we have now. Before its master plan, The University of Puget Sound assessed its learning environments to test how existing buildings could be better utilized or improved. The team will share how they used software tools to assess and improve the utilization of their learning environments.

Abstract: Many institutions are engaged in concurrent, overlapping institutional change initiatives. Being able to plan and align improvement efforts while including all stakeholders without duplicating effort requires new tools and skills. We will share how Olympic College used the planning for a new enterprise resource planning (ERP) system to design improvements in our student-facing systems. You will practice different techniques and tools to visualize institutional processes and identify alignment. We will discuss the use of traditional business management tools to map institutional structures, create cross-departmental capacities, and guide cross-functional teams.

Abstract: The University of Massachusetts Boston was an insular, car-centric campus built on a former landfill. Now, it is becoming an inviting and pedestrian friendly campus, updated for the 21st century. We'll describe the massive Utility Corridor and Roadway Relocation project that transformed the campus and share lessons learned from implementing a master plan—with focus on landscape design, multi-modal access and circulation, sustainability, and new utilities—while maintaining an occupied campus on an environmentally unique oceanside site.