Learning Resources

Abstract: Environmental features can have a profound impact on social, mental, and physical health and wellness. This session will provide an in-depth look at integrated planning initiatives to create a framework of policies, systems, and environments that advance campus health and wellness. You will learn one campus's holistic approach to wellness for its students, staff, and faculty, and how master planning and landscape design efforts aligned to wellness initiatives.

Abstract: After a campus tragedy, the first steps for the community toward settling into the new normal often entail working through the gravity of recent events. This work includes a need for internal reflection, external processing, and collective healing. Campus communities engaged in this process often find a way to memorialize the events that have shaken them and to honor the lives of any community members lost to tragedy. This research project focuses on physical memorials that are the result of a tragic moment in institutional history.

Abstract: The StudentLink Center, New York University's consolidated services model, has transformed student services delivery. Our highly efficient student-centered model focuses on simplifying services by removing barriers to students. We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity. You will walk away from this session with an understanding of how our service model works and how data collection can serve to enhance cross-training efforts and increase productivity.

Abstract: This article applies the three stages of change (mobilization, implementation, and institutionalization) to the academic curricular process change that occurred during the 2014–2015 academic year at the Indiana University of Pennsylvania. Reflecting on the manner in which this major initiative was conceptualized and executed has revealed an inadvertent yet seamless application of Curry’s (1992) organizational change model. Throughout each stage of this organizational change, some inherent principles were maintained while balancing the required condensed timeline for completion. These principles included consistent and transparent consultation with many branches of the university community and revision of proposed processes based on feedback from community members. The goal of the authors in sharing the change process at IUP is to provide potential insights for others on recognizing a need for organizational process revision. The authors highlight the actions taken at IUP, offer recommendations, and identify potential hazards to institutions contemplating organizational change.

Abstract: This article describes execution of the balanced scorecard (BSC) strategic framework in a School of Nursing (SoN). The SoN strategy map was the outcome of the development phase. The two-year implementation phase incorporated balanced scorecards that linked outcome measures to the priority strategies. Thirty-two percent of the defined outcome measures were met. Factors in adopting the BSC framework included development of a strategic plan that supports the college mission and vision, improved communication within the SoN, a united effort to institute strategies to sustain the SoN’s future, and establishment of performance indicators to measure success in achieving those strategies.

Abstract: Wellness—including mental health counseling, medical care, fitness and recreation, and other services—is now recognized as a crucial service for higher education institutions to provide to their students. This article discusses current trends in wellness centers at U.S. colleges and universities and challenges the reader to consider questions such as how campuses will meet increasing demands for mental health counseling. We describe how institutions are establishing best practices and building state-of-the-art facilities to serve the needs of the person as a whole. In preparation for renovation or new construction, we recommend that higher education professionals and architects implement a data-driven process to determine how best to serve the student population.

Abstract: Health and wellness centers that encourage all students to be active are replacing the traditional gymnasium complexes on campuses throughout the United States. Studies indicate that regular exercise helps students fight off depression, relieve stress, improve grades, and graduate on time. At Cabrini University, Wallace Roberts & Todd (WRT) architects designed an athletic pavilion that accommodates a wide variety of wellness, exercise, and fitness programs. WRT master planners used design principles that encourage physical activity to frame the campus reorganization so that all members of the campus community could incorporate healthy activity into their daily lives.

Abstract: In 2009 the Arizona University System (supporting over 130,000 enrollments) through its Board of Regents directed its board president and the presidents of Arizona State University, University of Arizona, and Northern Arizona University to create an operational plan that reflected the board’s vision, goals, and strategic directions. A primary objective was to transform the system (or enterprise) vision into concrete goals and outcomes that would directly connect to financial decision making at the system and university level. The backdrop for higher education planning and budgeting expectations included the continuation of severe reductions in state funding, rapidly increasing student tuition and fees, and a call for greater accountability. The planning processes were characterized by the integration of board and presidential discussions, inclusion of constituent debate, identification of strategic choices, and approval of outcomes focused on measuring performance. The integration ran across and within three organizations or levels that included the Arizona Board of Regents, its system administration, and the three universities.

Abstract: The complexity of college pricing policies makes it difficult for students and families to understand how much they will have to pay and which colleges will fit their budgets. Colleges and universities should be able to explain their pricing and aid policies and why they have chosen them. Both financial aid and the high returns on a postsecondary education make college more affordable than most people believe. Colleges should take responsibility for clarifying this confusing issue.