Learning Resources

Abstract: 89% of employers say colleges are not adequately preparing students for the workforce. This session explores critical education/workforce gaps in higher education and how they can be addressed through academic planning and learning environments. We'll share data from 11 national studies and our longitudinal research that identifies critical workforce competencies where colleges have an opportunity to raise their value proposition. You will learn innovative strategies and processes to realign academic programming, support services, and physical facilities with critical competencies for post-graduation success.

Abstract: Working across boundaries is essential for student success, but also incredibly difficult to do. This session looks at the collaboration between enrollment management and departmental faculty—specifically the planning, monitoring, and communication of student progress in an online doctoral program. You will learn techniques to improve communication between departments that historically work independent of each other, along with opportunities for future interdepartmental partnerships that improve student success.

Abstract: This study examines new student orientation (NSO) programs of 65 four-year U.S. colleges, with a focus on a subset of 39 colleges offering NSOs with available program schedules. The 39 programs were analyzed in detail for content and key elements such as formats, topics, underlying learning theories, and high-impact practice-related activities. Data are drawn from both online orientation schedules for each program and survey responses received from educators at each of the associated institutions. NSOs offered by community colleges and those offered by the four-year colleges studied were also compared. The study results are intended to benefit college administrators and faculty responsible for developing freshman orientations.

Abstract: This article discusses furthering research on distance education and technological advancements across institutions through the launching of a national research center. Specifically, the authors discuss developing an institutional capacity to conduct research, harnessing resources to support research, leading research initiatives and collaborations, and mapping the future of data collection and analysis.

Abstract: Institutions are managing numerous student success initiatives simultaneously, but they lack the necessary data and infrastructure to evaluate outcomes. They also struggle to clearly link a particular initiative to a specific individual outcome. Using prediction-based propensity score matching (PPSM), a methodology compliant with the U.S. Department of Education’s What Works Clearinghouse’s requirements, we facilitated the analysis of key initiatives to measure efficacy, ensuring that outcomes of students participating are compared to control students with similar propensity. The recent work explored in this article helps two institutions understand the impact of their innovation and more precisely scale student support.

Abstract: A critical concern of universities today is ensuring that students remain in their selected major and graduate promptly. In addition, there has been a renewed emphasis on scientific education presented to non-science majors. Through the renovation of the Ritenour Building, Penn State’s Eberly College of Science created an Academic Support Center as a hub of advising and assistance for prospective students, science majors, and science education. The center’s layout provides opportunities to share knowledge of science teaching with advising staff and the online learning department. The design of this space has been crafted to enhance these retention and educational goals.

Abstract: This article introduces an emerging, innovative practice in higher education: Integrated Planning and Advising for Student Success (iPASS). A research-based iPASS implementation framework is examined through a case study of Guttman Community College (CUNY), which is one year into its iPASS work. This case study, which shares practices and initial findings that include high levels of student, faculty, and staff engagement, is relevant to practitioners and academic leaders considering the use of, or in the early stages of, an iPASS approach, as well as those interested in effectively integrating technology that leads to improved student success and transformative institutional change.

Abstract: As the challenges that students face become increasingly complex and interwoven, student service providers must innovate in order to continue to connect users to their offerings. Moreover, those services must be planned for holistically with an aligned understanding of why, what, where, when, and how they will be delivered. This article draws on brightspot strategy’s work with more than 50 leading universities as an experience design and strategy consultancy as well as best practices from the field to share some of the approaches, tools, and lessons learned in designing services to meet the needs of today’s students.

Abstract: In February 2008, the U.S. Army and Fayetteville State University established a partnership that has changed the process of healthcare education for active duty social workers. Before this time, the army relied on public universities to be solely responsible for recruiting, evaluating, and educating active duty social workers to serve the needs of service members and their families. However, to meet an immediate need for more social workers to deal with the wounds caused by the War on Terror and to help it get the best possible return on its educational investment, the army decided to partner with a university to establish a distance education Master of Social Work program at the Army Medical Department Center and School at Fort Sam Houston, Texas. Fayetteville State University in Fayetteville, North Carolina was the university partner selected. This article outlines the background of the partnership and the issues other public universities should consider if they want to partner with the military or another federal agency. The article also highlights the benefits of such a partnership.