Learning Resources

Abstract: This article explores a major opportunity that universities have to capitalize on their existing property portfolio to both earn additional revenue and enhance the quality of the student and staff experience: the creation of university-linked retirement communities. We examine this opportunity in the context of demographic and educational trends in the United States and United Kingdom and identify the factors that act as catalysts for universities to create these communities. We then describe a conceptual framework for university-linked retirement communities that categorizes communities in terms of the level of university involvement in the community and the level of care provided to the residents. We next place university-linked retirement communities in a broader context of social housing trends in Europe and suggest that it may also be possible to create more socially inclusive university-linked learning-centered communities that provide additional opportunities for universities to capitalize on their resources and expertise while contributing to the surrounding community.

Abstract: Born out of a belief that higher education must improve its delivery of service, the School of Education and Human Services at Oakland University initiated and implemented a quality system. To better respond to market need, this initiative focused on current behavior and the future needs of the students, faculty, and school-at-large. This article reports the steps taken, lessons learned, and recommendations developed for implementing a quality initiative process successfully within a university culture. The outcome of this process was the creation of a template that can be used by other units in higher education.

Abstract: Many sectors in American postsecondary education are experiencing rapid growth, largely due to the maintained and increased need for educational services, research capabilities, and public outreach, community service, and civic engagement opportunities. The factors shaping the institutional responses include demographic changes, pressure for increased accountability, higher expectations, and greater competition. These factors, among others, compel institutions to rethink their present structures and activities and to envision a future designed to meet the demands of an increasingly heterogeneous group of stakeholders. This article discusses how these changes are causing academic and institutional planners to reconsider the traditional perspectives in the face of emerging concepts in the delivery of educational services. Particular attention is paid to three topics that are key to the rethinking of service delivery. First, students should be considered learners who participate actively in their own learning. This, in turn, implies that teaching practices must be reconceptualized as learning processes. In addition, educational goals must be reconceptualized to meet the needs of individual and professional goals. The implications of these emerging views for strategies for institutional planning are discussed.

Abstract: A national study on strategic planning in Portuguese higher education was conducted. The presidents or rectors of 61 public and private higher education institutions in Portugal responded regarding their knowledge of and involvement in strategic planning. The questionnaire addressed whether or not the institutions were using a planning process, what specific components of the process were being employed, institutional benefits and problems associated with the process, and personal benefits derived from the experience. A critical analysis of selected results is provided with comparisons to planning in the United States. Cultural differences and similarities related to the process of planning are noted, and projections on future directions for Portugal and the European Union with respect to strategic planning efforts are offered.

Abstract: Universities worldwide are reconfiguring their campus environments to respond to the emerging pedagogy within higher education with its emphasis on self-directed, collaborative, and problem-solving approaches to learning. In particular, there is an emphasis on forming “learning communities.” In this context libraries are increasingly required to accommodate learning that is more active, collaborative, and that involves considerable use of communication and information technology (CIT) in spaces previously consigned to passive, individual learning. Drawing on the author's involvement as a member of the design team, this article examines the approach at one Australian university library to align its spaces and facilities to meet the emerging pedagogy within higher education.

Abstract: A fatal flaw in accountability programs is that they leave academic departments-the units most responsible for results-out of the performance loop. This article ties together institutional priorities and departmental performance through a limited list of common departmental indicators. It also links institutional aims and departmental aspirations through a planning process using institutional and departmental feedback loops, which convey performance information but also create new knowledge through dialogue on performance. This planning approach fixes a fatal flaw in accountability programs; a similar process at Florida International University shows it works in practice.

Abstract: Institutional mission influences college and university decision making by providing a shared sense of understanding about core values and aspirations. For institutions to maintain the benefits of having a clear mission, they must periodically revise and redefine the institutional purpose. This article compares the changing missions of two liberal arts colleges and reveals striking commonalities in how this process is accomplished. It also describes several factors that influence mission change.

Abstract: The commonly-used expression “going to college” affirms that higher education is still rooted in place. Our institutions have three cultures in which learners physically immerse themselves: collegiate culture (a generational culture); academic culture (an intellectual culture); and campus culture (an institutional culture). Other agents—the armed forces and the work place, for instance—also acculturate young adults, but colleges and universities alone nurture academic culture. For this reason, the design of campus places as learning spaces becomes a critical issue. We must be endlessly inventive in creating and celebrating the cultures of place in academic life.