Learning Resources

Abstract: This article discusses the processes and outcomes of recent efforts at George Mason University (GMU) to acknowledge and celebrate the lives of those individuals enslaved by the institution’s namesake. In an era of intense debate surrounding the legacies of historical figures in the United States, GMU seeks to set the example for one approach to dealing with the conversations: community-fostering dialogue. We discuss the use of sculptural elements to create a new monument that sits in discourse with an existing statue of George Mason IV, highlighting how undergraduate student research efforts can be leveraged to address topics of value to today’s campus communities.

Abstract: In April of 2017 the University System of Georgia (USG) launched a system wide initiative, known as the Comprehensive Administrative Review (CAR). The charge was to identify and implement administrative service improvement, efficiencies, and administrative cost savings that can be redirected to student success efforts and core academic programs. As Chair of the CAR Steering Committee, Dr. Marrero will outline the objectives of the CAR, the process, implementation and reporting structures, and the results to date. Furthermore, as a President of two USG comprehensive universities during the process of and initial implementation of CAR (University of West Georgia and Georgia Southern University), Dr. Marrero will provide an institutional perspective and insight into building a culture of high performance with a focus on evidence-based leadership, accountability, and continuous improvement. The session will highlight why investing in and engaging your people is critical in building a culture of continuous improvement.

Abstract: This article explores the impact of tuition increases on student retention and higher education admission and retention planning for racial and ethnic minorities. Research shows that the racial and ethnic minority student population on campus is negatively affected by tuition increases. Literature is examined for potential impacts of tuition increases on a student’s decision of school choice. And although literature provides little in the way of recommendations for resolving the issues associated with tuition increases, this article offers some suggestions for student retention planning.

Abstract: Designing equitable spaces is an important part of closing the achievement gap between white students and students of color. Using Critical Race Theory (CRT) in facilities planning is a way to step back, reflect, and look for ways our current environments—and the processes used to create them—hinder or discourage students of color. Students leaders and the project coordinator will share how Portland Community College (PCC) has applied CRT and participatory action research to foreground the leadership and insights of students in campus planning and design.

Abstract: Critical Race Theory (CRT) is a part of the Portland Community College's (PCC) strategic plan and has been an aspect of its academic planning for some time. Including CRT in the use and design of physical space is new and, in some ways, unknown. Learn from PCC's ongoing exploration of what it means to apply CRT to the built environment. We'll discuss how we're rethinking planning and programming activities to encourage more diverse contributions that result in spaces that support all students.

Abstract: The study described in this article investigated diversity in a unit within a postsecondary institution using the model described by Cox in Creating the Multicultural Organization by verifying the unit’s view of diversity, examining existing strategies used for diversity, evaluating consistencies, and identifying areas of improvement. The study included an analysis of unit employees to verify broad diversity by race and gender and an interview with senior leadership about the strategic plan for the unit on matters related to diversity. Overall analysis showed that the unit is doing better than most peer institutions in hiring female and minority candidates for positions. However, there are gaps in the unit’s approach to diversity that impact its ability to be an effective multicultural organization.

Abstract: In 2009 the Arizona University System (supporting over 130,000 enrollments) through its Board of Regents directed its board president and the presidents of Arizona State University, University of Arizona, and Northern Arizona University to create an operational plan that reflected the board’s vision, goals, and strategic directions. A primary objective was to transform the system (or enterprise) vision into concrete goals and outcomes that would directly connect to financial decision making at the system and university level. The backdrop for higher education planning and budgeting expectations included the continuation of severe reductions in state funding, rapidly increasing student tuition and fees, and a call for greater accountability. The planning processes were characterized by the integration of board and presidential discussions, inclusion of constituent debate, identification of strategic choices, and approval of outcomes focused on measuring performance. The integration ran across and within three organizations or levels that included the Arizona Board of Regents, its system administration, and the three universities.

Abstract: This article explores how the University of the West Indies can become economically sustainable and relevant by using its human capital to generate wealth and develop strong linkages between academia, the private sector, and governments. It makes a clear distinction between institutional and research-driven innovations, listing examples and best practices found throughout the university. Further, it presents a practical road map for enhancing both organizational- and research-based innovations within the university while aligning its vision of becoming an innovative institution with government policies and the private sector agenda. It also proposes key performance indicators to benchmark innovations at the university that can be emulated by other tertiary level institutions regionally and internationally.

Abstract: The community colleges in the State University of New York system leveraged “systemness”—the idea that working together can greatly enhance the possibility of positive results—in creating a statewide program to retrain dislocated TAA-eligible workers and returning veterans for high-quality, high-paying jobs in the skilled manufacturing sector. By aligning with the strengths of each college, curricula in areas such as photonics, optics, advanced manufacturing and machining, and semiconductors and mechatronics were created, leading to a diploma or certification and thus to increased probability of hiring. Regional employers and government workforce agencies were also part of the leadership teams, helping to create programming that was specifically focused on the needs of these vital industries.