Learning Resources

Abstract: Higher education is undergoing many sector-level changes while under growing pressure as a whole to demonstrate or improve institutional performance. Increasingly, private-sector industry organizations are applying portfolio management to their organizational resources as a strategy to improve performance. Although not formally recognized in practice or in the literature as portfolio management, the activity of prioritizing academic and administrative programs in higher education applies the principles of economic portfolio theory and private-industry portfolio management to the higher education sector. A small number of higher education institutions have undertaken academic program prioritization. Little empirical research exists to understand the use of portfolio management in higher education or its effectiveness in improving institutional performance. This study examines the characteristics of 62 institutions that have identified a need to intentionally manage and prioritize their portfolio of academic and administrative programs to improve institutional performance. The purpose of this study is to identify any relationship between the identified need to manage the organizational portfolio and certain institutional characteristics that have been found through empirical research to be predictors of institutional performance challenges. A wealth of research opportunities exists in the organizational portfolio management domain; recognizing the characteristics of institutions that identify a need to manage their portfolio of academic and administrative programs is a step toward filling the gap in the research and informing resource decision making.

Abstract: The University of Southern Indiana (USI) embarked on a unique, customized environmental scanning process different from those found in the literature and in practice. We thoroughly detail our process with an emphasis on a trend analysis of five overarching themes (demographics, business, science and technology, governance, and higher education). The results of the trend analysis were integrated with the organization’s prioritized strengths through a series of qualitative interviews with internal and external stakeholders. Finally, we summarize the outcomes associated with disseminating this work throughout our campus and describe how it will inform the next iteration of our strategic plan.

Abstract: Military veterans have received federal support to better prepare for success in higher education for nearly five decades. One such federal program, Veterans Upward Bound, has existed since the Johnson administration with a goal to increase veterans’ postsecondary education completion rates. Although there is clearly a demonstrated need for such efforts, the question remains whether these support programs are successful. This article explores federal reporting of programs designed to prepare veterans for the postsecondary learning environment in terms of goal achievement. Findings suggest inconsistent internal data collection methods, nonexistent outcome reporting, and conflicting data on veterans’ postsecondary success rates from non-government agencies.

Abstract: Academic programs should be the centrifugal force informing and driving the accomplishment of all other institutional plans. While financial, capital, and enrollment management plans are critical to institutional success, each is secondary to academic programs as a driving force. Institutions should simultaneously move toward “integrated planning” while developing a hierarchy of plans, with the academic program portfolio as primary. Undertaking more effective planning will require attention to several elements: operationalizing the mission, confronting the real issues, integrating resources into the plan, staying within institutional scope, quitting some programs and services, focusing on implementation and assessment, and maintaining a planning database for management purposes. The primacy of academic programs in the development of higher education plans will presage their success.

Abstract: Despite the fact that U.S. federal TRIO programs, like the Ronald E. McNair Scholars Program, aim to enrich academic spaces for underrepresented students, there are many challenges that minority students face as they move through the program pipeline. This article provides insight into programming efforts by the McNair program at the University of Texas-Austin through interviews with current and past McNair scholars. Furthermore, areas of improvement in planning and integration for local and national application are discussed using the example of UT-Austin’s Intellectual Entrepreneurship Consortium.

Abstract: Optimizing Academic Balance (OAB) analysis provides your institution with effective tools to use in making the strategic academic decisions needed to stay competitive in the context of your institutional mission, quality, market potential, cost, and revenue. Optimizing Academic Balance utilizes market potential data (inquiries, applicants, admitted students, enrolled students, juniors, and graduates) to measure demand for each of your majors using student credit hours (SCH) generated by program as a proxy for revenues and direct (faculty and departmental) costs for teaching each program. It may be applied to all academic program offerings—undergraduate, graduate, and non-traditional.

Abstract: The University of Pittsburgh is committed to improving its Division I varsity sports venues and intramural sports and recreational facilities to meet the needs of student athletes, the general student body, staff, and faculty. In 2004, the university completed an Athletic and Recreation Facilities Master Plan. Since its completion, the document has guided the university’s development and renovation efforts on the Upper Campus. However, facilities for these programs remain a pressing need. Given its accomplishments since the completion of the 2004 master plan, the university determined that it needed to revisit and revise the plan to address unresolved issues, take on new challenges, and explore new opportunities that achieve the following objectives: strengthen the geographic definition of the university’s athletic campus within the greater context of the campus as a whole; optimize the university’s limited land and facilities assets such as Trees Field, the OC Lot, Petersen Sports Complex, Trees Hall, Fitzgerald Field House, and other potential sites to identify the highest and best use to meet current and future academic, athletic, and recreational program deficiencies; improve efficiencies in existing facilities where space has been vacated due to the construction of new facilities; and determine where consolidation and cross-departmental sharing is warranted and where space is suited for renovation and reuse.

Abstract: Student learning takes place both inside and outside of the classroom, yet a general understanding of student-user experiences in spaces outside of a classroom and the effect of those spaces on student experiences is limited. A collaborative research project conducted by the Georgia Institute of Technology and Herman Miller, Inc., aimed to understand the modes of use and behaviors among students at the G. Wayne Clough Undergraduate Learning Commons (Clough Commons). In particular, researchers wanted to study the relationship between physical space and the user experience in that space. Researchers referred to this as the “lived experience” of Clough Commons. The research took place over the course of a semester, and methods included the application of digital ethnography tools, observation, walk-up user interviews, and analysis of existing building-use data. From our research, we developed 11 use modes that describe the user activities and behaviors in Clough Commons. The use modes are meant to help designers take a more empathetic approach to design and problem solving by understanding the lived experiences of students within physical spaces. Use modes can also uncover opportunities for improving the environment to best serve student engagement and interaction. In this article, we discuss the use modes and design recommendations from our research at Clough Commons and how they may be applicable to other learning environments.

Abstract: The Department of Architectural Science at Toronto’s Ryerson University was already committed to community engagement. However, the need for a permanent gallery provided a new catalyst. The collaborative nature of the integrated planning process provided the school with an opportunity to revisit its public programming mandate. The school’s transformation through the innovative physical positioning and use of the gallery deepens its dialogue and level of engagement both within the university and with the greater community.