Learning Resources

Abstract: Come dive into the world of e-scooters and other micro-mobility options, which are on the rise nationwide. We will discuss current micro-mobility trends, benefits, challenges, and ways that planners can integrate micro-mobility safely, aesthetically, and strategically into their campus environments. With foresight and planning, micro-mobility can fill gaps in traditional campus transportation modes while mitigating challenges such as rider injury, pedestrian safety, and unsightliness. You will learn about micro-mobility trends, strategies, and policies you can apply and adapt to your campus infrastructure and reap their benefits.

Abstract: Many institutions are engaged in concurrent, overlapping institutional change initiatives. Being able to plan and align improvement efforts while including all stakeholders without duplicating effort requires new tools and skills. We will share how Olympic College used the planning for a new enterprise resource planning (ERP) system to design improvements in our student-facing systems. You will practice different techniques and tools to visualize institutional processes and identify alignment. We will discuss the use of traditional business management tools to map institutional structures, create cross-departmental capacities, and guide cross-functional teams.

Abstract: The University of Massachusetts Boston was an insular, car-centric campus built on a former landfill. Now, it is becoming an inviting and pedestrian friendly campus, updated for the 21st century. We'll describe the massive Utility Corridor and Roadway Relocation project that transformed the campus and share lessons learned from implementing a master plan—with focus on landscape design, multi-modal access and circulation, sustainability, and new utilities—while maintaining an occupied campus on an environmentally unique oceanside site.

Abstract: The StudentLink Center, New York University's consolidated services model, has transformed student services delivery. Our highly efficient student-centered model focuses on simplifying services by removing barriers to students. We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity. You will walk away from this session with an understanding of how our service model works and how data collection can serve to enhance cross-training efforts and increase productivity.

Abstract: This article applies the three stages of change (mobilization, implementation, and institutionalization) to the academic curricular process change that occurred during the 2014–2015 academic year at the Indiana University of Pennsylvania. Reflecting on the manner in which this major initiative was conceptualized and executed has revealed an inadvertent yet seamless application of Curry’s (1992) organizational change model. Throughout each stage of this organizational change, some inherent principles were maintained while balancing the required condensed timeline for completion. These principles included consistent and transparent consultation with many branches of the university community and revision of proposed processes based on feedback from community members. The goal of the authors in sharing the change process at IUP is to provide potential insights for others on recognizing a need for organizational process revision. The authors highlight the actions taken at IUP, offer recommendations, and identify potential hazards to institutions contemplating organizational change.

Abstract: College campuses provide an ideal setting to promote walking. This article reviews best practices for campus pedestrian planning, identifying how campuses have sought to increase pedestrian travel, reduce parking demand, and improve physical activity among students, staff, and faculty. Through case studies of 18 North American universities, we analyze common practices and innovative strategies. We find that while campuses tend to avoid siloed pedestrian planning efforts, there are a range of innovative design, marketing, and analysis strategies being put into place as part of wider campus master planning efforts and programs to support alternatives to the private car. When it comes to innovative treatments, such as shared streets, roundabouts, and pedestrianization schemes, campus projects can provide leadership for the wider community as well.