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Learning Resources

Your Higher Education Planning Library

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Webinar Recordings

Published
February 28, 2024

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Well-Being in Higher Education

Raising Literacy and Advancing the Conversation

Discover how to help students develop holistic and long-term healthy lifestyles by creating a culture of well-being in a collegiate environment informed by a myriad of social, economic, academic, and personal pressures. This session will cover how design can affect students physically and psychologically and how health centers can engage the campus community and encourage positive behaviors. This session was part of the “Well-being in Higher Education: Raising Literacy and Advancing the Conversation”—a series of free, virtual events with the goal to raise the literacy for well-being among higher education professionals and to advance conversation among colleagues on and across campuses.

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Planning for Higher Education Journal

Published
February 12, 2024

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Institutional Process Mapping

A College Eliminates Service Gaps and Improves Efficiency and Collaboration

Minnesota State Community and Technical College coordinated and integrated processes for student onboarding to support institutional performance.

From Volume 52 Number 2 | January–March 2024

Abstract: Students experience institutional processes differently than employees within an institution. Process mapping and evaluation, or Value Stream Mapping, is a purposeful way to coordinate and integrate processes to support institutional performance through the identification of inefficiencies, increased interdepartmental collaboration, and ultimately the creation of new processes that eliminate service gaps. This article will introduce key elements in process mapping, process evaluation, and the process management lifecycle. Those concepts will be described through one collegiate institution’s practical application of student onboarding evaluations across several departments, including recruiting, admissions, financial aid, and advising.

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Example Plans

Published
January 5, 2024

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Example Plans

Published
November 13, 2023

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Planning for Higher Education Journal

Published
August 21, 2023

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Engaging Stakeholders Locally and Globally

A Multinational Business School Collaborates Across Disciplines, Time Zones, and Cultural Backgrounds

The Thunderbird School of Global Management at Arizona State University treated its stakeholders and partners as critical sources of information and inspiration in planning for a dynamic and flexible new world headquarters.

From Volume 51 Number 4 | July–September 2023

Abstract: An inclusive approach to planning and design for the new headquarters for Thunderbird School of Global Management offers important lessons about the value of investing in stakeholder engagement. The Thunderbird leadership team worked with their architects and planners to connect with Arizona State University stakeholders, the City of Phoenix, regional constituents, and alumni in the area and around the globe. This article includes real-world insights into how global entrepreneurs and business leaders collaborated and innovated to create a business-and-industry-savvy academic environment. The integrated process shows how teamwork and the understandings it yields set the stage for the institution to be a good citizen in the community and the world.

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Example Plans

Published
August 8, 2023

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Example Plans

Published
June 30, 2023

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Planning for Higher Education Journal

Published
June 27, 2023

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Book Review: Promoting Equity and Justice Through Pedagogical Partnership

From Volume 51 Number 3 | April–June 2023

Abstract: Promoting Equity and Justice Through Pedagogical Partnership
by Alise de Bie, Elizabeth Marquis, Alison Cook-Sather, and Leslie Luqueño
with a foreword by Alexis Giron
Stylus Publishing: Sterling, Virginia: 2021
227 Pages
ISBN 978-1642672084

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Example Plans

Published
May 17, 2023

Bridge Plan

Public Associate’s College (Arizona, United States)

From April 2020, the institution’s president led faculty and staff in a rigorous planning and exploration process to ensure that the college remained accessible and thriving through the pandemic and beyond. This bridge plan document details the action steps resulting from that process.

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