Learning Resources

Abstract: Leaders across higher education have had to confront the collision of three pandemics—health, economic, and racial. No institution has escaped worrying about the wellbeing of staff, students, faculty and alumni; no school has gone untouched by the economic fallout of going online or staying in place; all anticipate new costs whether instruction is online or hybrid. Most know they have an obligation to address racism and inequality. Where does diversity, equity, and inclusion fit in this world? Should it fit?

Abstract: If a facilities master plan cannot keep up with rapid change, it becomes just another big book on the shelf. The University of Michigan-Ann Arbor’s (UM) College of Engineering did away with a static master plan in favor of a one that is data-driven and reflects the latest trends in engineering education. In this session, you will learn how UM created this responsive master plan that acts more as an interactive set of tools than a static document.

Abstract: It has often been said that culture eats strategy for breakfast. While that can often be true, it does not have to be that way. Culture and strategy can be close companions and highly complementary when positioned as mutually reinforcing parts of the planning process. When strategy is developed with an appreciation for cultural strengths, it has a better chance to move beyond words on a screen or on paper. At the same time, organizational strategy can strengthen and reinforce an improved organizational culture.

Georgia Tech is using a technique called appreciative inquiry to build a positive, productive culture through the strategy development and implementation process. This approach reinforces the positive elements of the current culture while clearly defining the cultural attributes needed for success in the future.
This discussion will explore ways to draw out the best in organizational culture to create an effective strategy while also using strategy to steer culture in a positive direction.

Abstract: This session will share a portfolio-based approach to space management as an institutional, governance-based framework for aligning space—its allocation and use—to meet priorities and program needs. You will learn how we aligned space governance with our institution's organizational hierarchy through defined portfolios, allowing central planning units to use a streamlined process and adaptive planning tools to arrive at an unbiased, data-driven perspective.

Abstract: Southern New Hampshire University (SNHU) started an engineering program when they purchased Daniel Webster College and inherited a strong aeronautics program, students, and faculty looking for a new educational home. SNHU, well-known for online education programs, continues to develop its traditional campus through its new College of Engineering, Technology and Aeronautics, which they planned to accommodate multiple modalities reflecting 2019 and beyond as well as exemplify academic rigor. We will demonstrate how SNHU benchmarked engineering schools, helping SNHU envision their idea for a new school and identify state-of-the-art learning environments.

Abstract: In 1966, Frederick W. Mayer joined the staff of the University Planner’s Office at the University of Michigan. In 1968 he was named “university planner”—a position he held until his retirement in 2003. In this position he was responsible for the preparation and updating of master plans for all of the university’s campuses.

The material included in this work is presented as a case study of one university’s successful program of campus planning and implementation over a period of 40 years. It is hoped that it will prove instructive and useful to other institutions and individuals engaged in the process of campus planning.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: This article explores a major opportunity that universities have to capitalize on their existing property portfolio to both earn additional revenue and enhance the quality of the student and staff experience: the creation of university-linked retirement communities. We examine this opportunity in the context of demographic and educational trends in the United States and United Kingdom and identify the factors that act as catalysts for universities to create these communities. We then describe a conceptual framework for university-linked retirement communities that categorizes communities in terms of the level of university involvement in the community and the level of care provided to the residents. We next place university-linked retirement communities in a broader context of social housing trends in Europe and suggest that it may also be possible to create more socially inclusive university-linked learning-centered communities that provide additional opportunities for universities to capitalize on their resources and expertise while contributing to the surrounding community.