Learning Resources

Abstract: Benchmarking surveys assist programs with measuring performance and are widely used in a variety of organizations and disciplines, including institutions of higher education. One challenge facing institutions concerns a lack of shared metrics among those with similar programs. This article details the history and creation process of developing a benchmarking survey for an international academy. The purpose is to highlight the need for shared metrics between institutions, and to provide an account of the approach used for developing a benchmarking survey for academic programs. A detailed narrative of survey creation, refinement, and data collection associated with four survey iterations is included. Recommendations are provided for benchmarking development processes that may be beneficial for various institutions and disciplines regarding survey development, survey deployment, and survey project team composition.

Abstract: Over their 150-year history, land-grant universities have played a tremendous and vital role in the development of the United States and the education of its people. Most of these institutions were established as the result of the Morrill Land-Grant Act of 1862. How has this mission, drafted in a much different time, held up over the years? As we move toward the third decade of the twenty-first century, many universities are evolving to better embrace changing student demographics; build industry partnerships; and reframe campus legacies to ensure that the land-grant mission still supports the needs of our times.

Abstract: Data is only as powerful as your understanding around it. Analytics makes possible new understandings of students and their needs, and creates an advanced ability to improve student success through use of new software being implemented on campuses around the world. This handbook is designed to help any higher ed leader unleash the power of data that is always available but seldom leveraged. It helps to answer the questions, (1) How does a campus strategically develop a plan for use of analytics in better supporting their students? (2) Once a culture is in place, how do leaders effectively move new evidence into action? This primer walks readers through each step of the analytics adoption.