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- Planning Types
Planning Types
Focus Areas
-
A framework that helps you develop more effective planning processes.
- Challenges
Challenges
Discussions and resources around the unresolved pain points affecting planning in higher education—both emergent and ongoing.
Common Challenges
- Learning Resources
Learning Resources
Featured Formats
Popular Topics
- Conferences & Programs
Conferences & Programs
Upcoming Events
- Community
Community
The SCUP community opens a whole world of integrated planning resources, connections, and expertise.
Get Connected
Give Back
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Access a world of integrated planning resources, connections, and expertise-become a member!
Planning for Higher Education Journal
Developing a Benchmarking Survey for Academic Members of an International Academy
How to Create and Refine Tools and Collect Data for Measuring PerformanceFrom Volume 47 Number 2 | January–March 2019By Mandolen Mull, Greggory Keiffer, Julia Fulmore, Paul B. Roberts, Kim NimonPlanning Types: Institutional Effectiveness PlanningTags: BenchmarkingBenchmarking surveys assist programs with measuring performance and are widely used in a variety of organizations and disciplines, including institutions of higher education. One challenge facing institutions concerns a lack of shared metrics among those with similar programs. This article details the history and creation process of developing a benchmarking survey for an international academy. The purpose is to highlight the need for shared metrics between institutions, and to provide an account of the approach used for developing a benchmarking survey for academic programs. A detailed narrative of survey creation, refinement, and data collection associated with four survey iterations is included. Recommendations are provided for benchmarking development processes that may be beneficial for various institutions and disciplines regarding survey development, survey deployment, and survey project team composition.
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