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Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

Keep Your Top Talent

Improving Employee Engagement and Retention

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

Making Shared Services Work

Perspective From Both Sides of the Change

Abstract: The consolidation of administrative services into a centralized shared services model is increasingly common. Unfortunately, this move can be a rocky one, often encountering resistance and skepticism. Our session will focus on the implementation and optimization of a shared services model for academic services from both sides of the change—a person on the team leading the change and a key stakeholder undergoing the change. This session will provide you with information, skills, and approaches to ensure a pain-free implementation of a shared services model.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

Positioning Success

How to Achieve the Impossible With Comprehensive Pre-planning

Abstract: Timing and teaming are crucial for a successful construction project. We will take you behind the scenes of the programming, design, and construction of a $108 million, 890-bed, 290,000 square foot student residence hall, completed in a staggeringly brief 24 months. This required project planning that was decisive and fearless of making up-front decisions and investments to ensure smooth processes and effective teams. You will uncover strategies to strengthen your internal team and streamline the planning process on your campus.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

What You Want to Know About Assessment But Are Afraid to Ask

This session will help you define assessment-related terms and will provide an overview of assessment and accreditation trends that could impact your institution.
Abstract: Assessment people speak their own (important) language, and if you're not in assessment, it can be hard to keep up with critical assessment-related terminology and trends. This session will help you define assessment-related terms (i.e. goals, outcomes, objectives, standards, etc.) and will provide an overview of assessment and accreditation trends that could impact your institution. Whether you're brand new to assessment or need a refresher, this session will bring you up to speed quickly.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

How to Create a Welcoming Campus

People, Processes, and Possibilities

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

Decarbonize Your Campus Through Building Electrification

Abstract: The path to carbon neutrality is clear: electrify everything and procure renewable energy. How to get to 100% electric power is less clear. Stanford University has been focused on this challenge, committing to all-electric buildings by June 2019. This session will give attendees a clear road map and strategies for converting the energy your buildings use from gas to electric—whether the energy heats the building, glass beakers, or dinner.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

How Chief Academic Officers Can Successfully Work With Their Chief Business Officers to Ensure Institutional Success

Abstract: As institutions vie for enrollment, states divest in funding for higher education, and student needs are growing, it is imperative that senior leadership, especially the chief academic officer (CAO) and chief business officer (CBO), work in tandem and build the culture together. Join this interactive session to hear what CAO and CBOs need to focus on together, how to support each other, tools to use, tips for success, and how you can help.

Member Price:
Free

Non-Member Price:
Free

Conference Presentations

Published
March 8, 2019

2019 North Atlantic Regional Conference | March 2019

Organizational Transformation to an Efficient Student-centered Service Model

We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity.
Abstract: The StudentLink Center, New York University's consolidated services model, has transformed student services delivery. Our highly efficient student-centered model focuses on simplifying services by removing barriers to students. We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity. You will walk away from this session with an understanding of how our service model works and how data collection can serve to enhance cross-training efforts and increase productivity.

Member Price:
Free

Non-Member Price:
Free

Planning for Higher Education Journal

Published
July 1, 2018

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Disrupting Poor Curricular Processes

A Three-Prong Model Approach with Reflections and Suggestions for Institutional Change

A large-scale change process, such as a curricular process revision, can be made easier by following a proven approach and understanding the potential hazards and challenges involved.

From Volume 46 Number 4 | July–September 2018

Abstract: This article applies the three stages of change (mobilization, implementation, and institutionalization) to the academic curricular process change that occurred during the 2014–2015 academic year at the Indiana University of Pennsylvania. Reflecting on the manner in which this major initiative was conceptualized and executed has revealed an inadvertent yet seamless application of Curry’s (1992) organizational change model. Throughout each stage of this organizational change, some inherent principles were maintained while balancing the required condensed timeline for completion. These principles included consistent and transparent consultation with many branches of the university community and revision of proposed processes based on feedback from community members. The goal of the authors in sharing the change process at IUP is to provide potential insights for others on recognizing a need for organizational process revision. The authors highlight the actions taken at IUP, offer recommendations, and identify potential hazards to institutions contemplating organizational change.

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Planning for Higher Education Journal

Published
July 1, 2017

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Balanced Scorecard Implementation in a School of Nursing

A Case Study Analysis

Implementing the balanced scorecard measurably improved the overall effectiveness of planning activities and increased individual involvement in and understanding of the strategic planning process.

From Volume 45 Number 4 | July–September 2017

Abstract: This article describes execution of the balanced scorecard (BSC) strategic framework in a School of Nursing (SoN). The SoN strategy map was the outcome of the development phase. The two-year implementation phase incorporated balanced scorecards that linked outcome measures to the priority strategies. Thirty-two percent of the defined outcome measures were met. Factors in adopting the BSC framework included development of a strategic plan that supports the college mission and vision, improved communication within the SoN, a united effort to institute strategies to sustain the SoN’s future, and establishment of performance indicators to measure success in achieving those strategies.

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