Learning Resources

Abstract: Strategic planning often involves the development of new or revised policies. Policy communication and operationalization can significantly impact morale and strategic plan buy-in and we must consider it in a well-planned and integrated manner in order to produce effective change. This presentation will focus on lessons learned in policy roll-out, and through sharing your own experiences, you will gain an increased understanding of challenges and opportunities in policy roll-out that can inform strategic planning decisions on your campus.

Abstract: Universities need to plan for rapid change physically, fiscally, and curricularly. In this session, we will explore the Campus 2050 survey results and share how 10 institutions are planning and adapting their campuses and built environment for economic, social, and operational changes over the next 30 years. You will learn strategies for mobilizing campus planning efforts at a faster pace and how to initiate, replicate, and improve upon current future-proofing strategies.

Abstract: As the country’s largest and most diverse four-year public university system, what happens at the California State University (CSU) reverberates nationwide. Each year, the CSU awards more than 125,000 degrees and one in every 20 Americans holding a college degree is a graduate of a CSU campus. Graduation Initiative 2025 is a university-wide initiative to ensure that all students have the opportunity to be successful and graduate according to their personal goals, positively impacting students’ and their family’s future and producing additional graduates to power the workforce for California and the nation. In this special session, the CSU Executive Vice Chancellor for Academic and Student Affairs will address the challenges and opportunities facing the 23-campus system’s efforts to expand authentic access to opportunity for students from all backgrounds and circumstances, eliminate equity gaps and ensure student success.

Abstract: Societal challenges and opportunities no longer fit in departments. Future success requires business researchers, educators, and students to interconnect across the entire campus and beyond. In this session, we will explore how to plan a campus ecosystem that connects business with people, ideas, and resources to drive a new research and education model. You will learn key strategies and find opportunities—encompassing planning, programming, design process, and lessons learned from building use—to advance your institution's mission and build a framework to implement your initiatives.

Abstract: A sharp, perhaps permanent contraction in the pool of college-aged students has become inescapable. Nearly all institutions could confront wrenching losses in competitiveness, revenue, or both. Yet despite advance warning, few institutions understand what they must do now to remain viable. We will go over two sets of tools that are critical for preparing for the upcoming demographic changes: 1) conducting analyses of institutional vulnerability; and 2) modeling what-if scenarios to shape strategy.

Abstract: As engines of local economies, urban universities often nurture innovation ecosystems beyond campus boundaries, like Massachusetts Institute of Technology's (MIT) Kendall Square Initiative. We will focus on this vibrant, campus-edge, partnership-driven innovation ecosystem. We'll cover laboratory facilities that combine academic strengths and private partner needs while examining the architectural challenges of urban research buildings. You will learn about the complexities of mixing commercial research buildings, student housing, residential apartments, and active retail street-level spaces to meet the physical and cultural demands of diverse clientele.

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Abstract: The StudentLink Center, New York University's consolidated services model, has transformed student services delivery. Our highly efficient student-centered model focuses on simplifying services by removing barriers to students. We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity. You will walk away from this session with an understanding of how our service model works and how data collection can serve to enhance cross-training efforts and increase productivity.

Abstract: This article applies the three stages of change (mobilization, implementation, and institutionalization) to the academic curricular process change that occurred during the 2014–2015 academic year at the Indiana University of Pennsylvania. Reflecting on the manner in which this major initiative was conceptualized and executed has revealed an inadvertent yet seamless application of Curry’s (1992) organizational change model. Throughout each stage of this organizational change, some inherent principles were maintained while balancing the required condensed timeline for completion. These principles included consistent and transparent consultation with many branches of the university community and revision of proposed processes based on feedback from community members. The goal of the authors in sharing the change process at IUP is to provide potential insights for others on recognizing a need for organizational process revision. The authors highlight the actions taken at IUP, offer recommendations, and identify potential hazards to institutions contemplating organizational change.

Abstract: This article describes execution of the balanced scorecard (BSC) strategic framework in a School of Nursing (SoN). The SoN strategy map was the outcome of the development phase. The two-year implementation phase incorporated balanced scorecards that linked outcome measures to the priority strategies. Thirty-two percent of the defined outcome measures were met. Factors in adopting the BSC framework included development of a strategic plan that supports the college mission and vision, improved communication within the SoN, a united effort to institute strategies to sustain the SoN’s future, and establishment of performance indicators to measure success in achieving those strategies.