Learning Resources

Engaging Stakeholders Locally and Globally

A Multinational Business School Collaborates Across Disciplines, Time Zones, and Cultural Backgrounds

By: Sanjeev Khagram, PhD, and Buzz Yudell, MArch, FAIA

The Thunderbird School of Global Management at Arizona State University treated its stakeholders and partners as critical sources of information and inspiration in planning for a dynamic and flexible new world headquarters.

From Volume 51 Number 4 | July–September 2023

Abstract: An inclusive approach to planning and design for the new headquarters for Thunderbird School of Global Management offers important lessons about the value of investing in stakeholder engagement. The Thunderbird leadership team worked with their architects and planners to connect with Arizona State University stakeholders, the City of Phoenix, regional constituents, and alumni in the area and around the globe. This article includes real-world insights into how global entrepreneurs and business leaders collaborated and innovated to create a business-and-industry-savvy academic environment. The integrated process shows how teamwork and the understandings it yields set the stage for the institution to be a good citizen in the community and the world.

Institutions Mentioned: Arizona State University-Downtown Phoenix
Planning Types: Campus Planning
Tags: Academic Facility, Business School Facility, Engaging Stakeholders, Facilities Planning, Hybrid Learning, Learning Environments, Online Learning, Town and Gown

Member Price:
Free | Login

Member-only Resource

Join now to have access

What Is Your Crisis ‘What If’?

Create a Sustainable Approach to Emergency Response Planning

By: Jessica A. Luedtke, PhD, and Mary M. Reinke, MBA, MS

The Medical College of Wisconsin planned strategically, engaged executive leadership, and operationalized an Administrative Response Team to navigate critical incidents impacting the university.

From Volume 51 Number 3 | April–June 2023

Institutions Mentioned: Medical College of Wisconsin
Planning Types: Continuity Planning
Tags: Building (or Writing) the Plan, Communication, Crisis and Disaster Management, External Collaboration / Partnerships, Leadership, Medical / Allied Health Education, Modifying the Plan, Recovery Planning, Response Planning, Risk Management, Scenario Planning, Security

Member Price:
Free | Login

Member-only Resource

Join now to have access

Around the Water Cooler, Minus the Water Cooler

Build College Community, Resilience, and Trust through Campus-Wide Meetings

By: Kelley L. Conrad, PhD

More than 100 Muskegon Community College employees attend weekly, all-college meetings. These are essential touchpoints for communication, learning, and planning.

From Volume 50 Number 3 | April–June 2022

Abstract: Since 2011 Michigan’s Muskegon Community College has held all-campus meetings every Friday morning. Initially the meetings were for student services staff to share information and updates. When COVID-19 caused a rapid shift to virtual course and service delivery, meeting attendance more than tripled as the college community drew together to understand what was happening, what was needed from and expected of employees, and how to connect with colleagues when doing so in person was not possible.

Institutions Mentioned: Muskegon Community College
Tags: Communication, Community College, COVID-19, Operational Planning

Member Price:
Free | Login

Member-only Resource

Join now to have access

Fully Engaged

Integrated Planning Was Leveraged to Optimize Community Participation in the University of California, Berkeley’s Campus Master Plan

By: Caitlyn Clauson, MUP, and Marissa Cheng, MArch, AICP

The most effective master plans are those that reflect the myriad voices of the institution. Engagement should be informative, inclusive, meaningful, and fun—and should be the product of an integrated process.

From Volume 50 Number 2 | January–March 2022

Abstract: The most effective master plans are those that reflect the myriad voices of the institution. We’re finding the engagement process is fast becoming as important a product of the plan as the plan itself. Engagement should be informative, inclusive, meaningful, and fun—and should be the product of an integrated process. Leveraging the University of California, Berkeley’s Campus Master Plan as a case study, this article provides a framework for developing custom engagement strategies, and highlights examples, lessons learned, and tips for optimizing meaningful participation.

Institutions Mentioned: University of California-Berkeley
Planning Types: Campus Planning
Tags: Campus Master Planning, Communication, Community Engagement, Engaging Stakeholders, Facilities Planning, Master Plan, Planning Processes, Student Engagement, Town and Gown

Member Price:
Free | Login

Member-only Resource

Join now to have access

Flexing Beyond the Pandemic

IT as a Change Leader: Driving Institutional Goals Around Retention and Enrollment

By: Amy Linde, MBA, Matthew Clay, BS, and Mark Johnson, BS

The IT division at Minnesota State University, Mankato— working as part of a campus-wide collaborative effort—quickly and successfully installed new tech in more than 100 classrooms within months of COVID-19 first appearing. Outcomes of the large-scale project are seen as a key attractor for incoming students, regardless of where they are learning.

From Volume 49 Number 3 | April–June 2021

Abstract: With the pandemic forcing education online, IT has become integral to keeping campuses moving forward. With a visionary team dedicated to student-centered experiences, the IT division at Minnesota State University, Mankato managed to quickly and successfully install new tech in more than 100 classrooms within months of COVID-19 first appearing. In this period of crisis, their information technology team created a campus-wide collaboration to introduce and integrate new course delivery opportunities. Outcomes of the large-scale project are seen as transformational and a key attractor for incoming students—regardless of where they are learning.

Institutions Mentioned: Minnesota State University-Mankato
Planning Types: Information Technology Planning
Tags: Communication, Implementation, Learning Environments, Learning Technology, Online Learning, Technology Infrastructure

Member Price:
Free | Login

Member-only Resource

Join now to have access

Planning for Instructional Continuity

Develop a Communication and Implementation Strategy Before a Short-Term Class Disruption Happens

By: Shawn Krahmer, MDiv, MA, PhD, Ginette McManus, PhD, and Rajneesh Sharma, PhD, FRM

Classes can be cancelled because of inclement weather, faculty being unavailable, IT or power outages, pandemic-related closures, and other occurrences. The result of any of these circumstances can be a loss of instruction. St. Joseph’s University developed and applied a best practices guide to ensure the continuation of instruction in the advent of many short-term disruptions.

From Volume 49 Number 1 | October–December 2020

Abstract: When a class is cancelled because of weather, faculty unavailability, IT outage, power outage, or pandemic-related closure, it can result in a loss of instruction. This article details best practices for instructional continuity for many short-term disruptions. Different types of short-term disruptions are identified, as well as how they impact instruction based on course modality. Finally, the article suggests responses for the circumstances, provides a pathway to collaborate with faculty to create a best practices guide for instructional continuity, and shows how to develop a communication and implementation strategy for the plan to reset expectations about instructional disruptions.

Institutions Mentioned: Saint Joseph’s University
Planning Types: Continuity Planning, Academic Planning
Tags: Communication, Faculty, Online Learning, Planning Processes, Teaching and Learning

Member Price:
Free | Login

Member-only Resource

Join now to have access

Book Review: The New American College Town

Designing Effective Campus and Community Partnerships

By: Daniel J. Harper

From Volume 48 Number 4 | July–Sep 2020

Abstract: by James Martin, James E. Samels & Associates
Johns Hopkins University Press
Baltimore, MD 21218
2019
328 Pages
ISBN 978-1421432786

Planning Types: Campus Planning
Tags: Community Engagement, Town and Gown

Member Price:
Free | Login

Member-only Resource

Join now to have access

Fighting Fire With Fire

Reinvigorating the Language of American Universities

By: Aaron Barlow

Might academia co-opt the concepts and language of the corporate world, repurposing them to meet the actual (and traditional) ends of our higher education institutions?

From Volume 46 Number 3 | April–June 2018

Tags: Communication, Higher Ed in Society

Member Price:
Free | Login

Member-only Resource

Join now to have access

Is a Capital Project on Your Plate?

A Guide to Developing Effective Places for Teaching and Learning

By: Robert Mention

Here are eight steps proven to help planners navigate the complexities and avoid the pitfalls that are too often part of the process when planning and funding capital projects.

From Volume 45 Number 4 | July–September 2017

Abstract: Do you have facility needs, like the need for more/improved space for instruction or infrastructure upgrades? Is it time to address deferred maintenance issues? Do you have reservations about venturing into unfamiliar territory? You’ll have to wrestle with some vexing matters—plan alternatives, big budgets, illusive funding sources, and an uninformed public.
Your concerns are valid. With a rich background as architectural firm principal and later as a community college project manager, the author has been through the drill. This article’s thoughtful advice details a project’s first phases—from initial concepts to developed projects with funding. It will head you toward success by helping to avoid the pitfalls.

Planning Types: Campus Planning
Tags: Capital Planning, Communication, Community Engagement, Facilities Planning, Learning Environments, Town and Gown

Member Price:
Free | Login

Member-only Resource

Join now to have access

University-Industry Collaborations Are Driving Creation of Next-Generation Learning Space

By: Caitlyn Clauson,Romil Sheth

New spaces, ranging from fabrication and prototyping studios to innovation districts, reflect a growing entrepreneurship and maker culture and give students the tools they need to succeed in a rapidly evolving marketplace.

From Volume 45 Number 4 | July–September 2017

Abstract: Industry and academia are partnering like never before as entrepreneurship and maker culture become more important to our economy and a regular fixture in higher education curricula. With the influx of allied industry partnerships, evolving pedagogies, entrepreneurship programs, and a maker culture comes a pressing need for new spaces, ranging from fabrication and prototyping studios to innovation districts devoted to new kinds of research partnerships. Schools like the University of Washington, Babson College, and Arizona State University are leading the way on new collaborations. In this article, Sasaki planners and urban designers examine how design disruption will guide the development of campuses that enable 21st-century teaching, learning, and research paradigms.

Planning Types: Campus Planning
Tags: External Collaboration / Partnerships, Facilities Design, Flexible Learning Spaces, Innovation Center, Learning Environments, Maker Space, Public-Private Partnerships (P3), Science / Engineering Facility, Town and Gown

Member Price:
Free | Login

Member-only Resource

Join now to have access

Planning Types

Challenges