Learning Resources

AI and HI Working

Collaborative Intelligence Can Significantly Improve Student Success

By: Linda B. Baer, PhD, and Donald M. Norris, PhD

As the AI tools get smarter and as HI skills continue to enhance planning, higher education should continue to explore what leading campuses have already accomplished.

From Volume 52 Number 1 | October–December 2023

Abstract: For the past 20 years, higher education has invested heavily in improving student success, using new data and analytics systems, tools, and practices. Improvements and progress across higher education have mostly failed to meet expectations. But the arrival of next-generation artificial intelligence (AI) provides an exceptional opportunity. By combining AI with human intelligence (HI), we can create a powerful collaborative intelligence that can be embedded in learning processes, tools, and practices, enterprise-wide. AI can accelerate the long-overdue transformation of higher education. This article describes how to combine AI and HI in collaborative intelligence to significantly improve student success.

Institutions Mentioned: Georgia State University, University of South Florida-Main Campus, CUNY John Jay College of Criminal Justice
Planning Types: Academic Planning
Tags: Assessment / Analytics, Data, Higher Ed Trends, Learning Technology, Student Retention, Student Success, Teaching and Learning, Trends External to Higher Ed

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What Is Your Crisis ‘What If’?

Create a Sustainable Approach to Emergency Response Planning

By: Jessica A. Luedtke, PhD, and Mary M. Reinke, MBA, MS

The Medical College of Wisconsin planned strategically, engaged executive leadership, and operationalized an Administrative Response Team to navigate critical incidents impacting the university.

From Volume 51 Number 3 | April–June 2023

Institutions Mentioned: Medical College of Wisconsin
Planning Types: Continuity Planning
Tags: Building (or Writing) the Plan, Communication, Crisis and Disaster Management, External Collaboration / Partnerships, Leadership, Medical / Allied Health Education, Modifying the Plan, Recovery Planning, Response Planning, Risk Management, Scenario Planning, Security

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Quickly Building a Bridge

Use an Institutional Effectiveness Planning Model to Drive Strategic Planning

By: Jason Nicholas, MS, Daniel Cullen, PhD, and Ellen Koski, MPH

Executive leadership changes at Northern Michigan University led the interim president, interim provost, and Board of Trustees to call for a bridge plan to clearly articulate strategic work happening throughout campus. This article describes how the university was able to develop an interim strategic plan with broad campus engagement in less than half a year.

From Volume 51 Number 3 | April–June 2023

Institutions Mentioned: Northern Michigan University
Planning Types: Strategic Planning, Institutional Effectiveness Planning
Tags: Alignment, Assessment / Analytics, Bridge Planning, Engaging Stakeholders, Institutional Effectiveness, Institutional Planning, Institutional Research, Metrics, Planning Processes, Presidential Leadership, Response Planning, Selecting Metrics, Student Engagement

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Example Plans

Published
May 17, 2023

Bridge Plan

Public Associate’s College (Arizona, United States)

From April 2020, the institution’s president led faculty and staff in a rigorous planning and exploration process to ensure that the college remained accessible and thriving through the pandemic and beyond. This bridge plan document details the action steps resulting from that process.

Planning Types: Continuity Planning
Resource Types: Bridge Plan
Tags: Bridge Planning, Community College, COVID-19, Goals, Hybrid Learning, Leadership Attitude Toward Planning, Online Learning, Operational Planning, Organizational Culture, Response Planning, Scenario Planning, Strategies and Tactics, Student Experience, Teaching and Learning

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Institutions Can Say They Encourage Staff DEI Professional Development . . .

. . . But the Individual Chooses to Embrace It

By: Jeffery L. Wilson, PhD, and Fred Tugas, EdD

This study examined professional development strategies for higher education professionals in the context of the post-George Floyd-era.

From Volume 51 Number 1 | October–December 2022

Abstract: The death of George Floyd in 2020 and the Black Lives Matter (BLM) movement have renewed the focus on diversity, equity, and inclusion (DEI), particularly in higher education planning. As a result of this attention, higher education has reexamined its commitment to DEI. A student voice survey found that college students were underwhelmed by actions taken by their institutions to address DEI on campus (Inside Higher Education 2021). Institutional units across higher education require coordinated, integrated planning to meet student expectations. This article highlights the results of a study that examined professional development strategies for higher education professionals in the context of the post-George Floyd–era.

Planning Types: Diversity, Equity, and Inclusion Planning
Tags: Diversity Equity and Inclusion (DEI), Higher Ed Trends, Original Research, Professional Development, Racial Equity, Response Planning

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Smart Building, Smart Campus

By: Angela Foss, Autodesk (previously of Southern New Hampshire University)

This is a SCUP Fellow Research Project Final Report for the 2019–2020 program. This report explores the hypothesis that user-centered design would better address STEM student needs and could increase the likelihood of a broader adoption of remote labs.

Abstract: “Will innovative environments like a smart building expand STEM education and reach more underrepresented groups? If technology can support remote work, then why haven’t the previous proofs of concept become fully adopted?” The author pursued these questions through her SCUP Fellows research, exploring the hypothesis that user-centered design would better address STEM student needs and could increase the likelihood of a broader adoption of remote labs. Although the COVID-19 pandemic required a hard pivot in her research plan, she was able to leverage the world's new focus on remote activities and work with students to design a prototype mobile application for a digital, interactive twin of a STEM building on campus.

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Book Review: Campus Crisis Management

A Comprehensive Guide for Practitioners

By: Erica Eckert, PhD

From Volume 50 Number 1 | October–December 2021

Abstract: Edited by Eugene L. Zdziarski, Norbert W. Dunkel, and J. Michael Rollo
Routledge: Oxfordshire, England: 2021
388 Pages
ISBN-13: 978-0367333720

Planning Types: Continuity Planning, Student Affairs Planning
Tags: Crisis and Disaster Management, Engaging Stakeholders, Higher Ed Trends, Planning Processes, Response Planning, Student Life / Student Affairs

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Conference Recordings

Published
November 5, 2021

Virtual and Physical

How SNHU is Reimagining the Student Experience

Abstract: How can we reimagine the traditional campus-based learning model to make higher education more affordable, flexible, and accessible? For many higher education institutions, the pandemic has exacerbated the challenges they were already facing: the competition for students in a landscape of changing demographics, a drastically altered world of work, and the seemingly uncontrollable escalation of costs. Southern New Hampshire University (SNHU) is redefining the future of higher education by developing new programs and degree pathways, scaling online and virtual learning platforms, reducing tuition to increase accessibility, and investing in their physical campus.

We are thrilled to have you join us for an extraordinary afternoon headlined by the visionary leader of the university, Dr. Paul LeBlanc and key leaders from the SNHU community who are tackling these challenges by radically reinventing places, platforms, and products for teaching and learning.

Institutions Mentioned: Southern New Hampshire University
Planning Types: Campus Planning
Tags: Facilities Design, Facilities Planning, Flexible Learning Spaces, Learning Environments, Learning Technology, Online Learning, SCUP 2021 North Atlantic Symposium | November

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Conference Recordings

Published
October 27, 2021

2021 North Central Regional Conference | October 2021

From Siloed to Sustainable

How the Connected Campus Builds Long-term Value and Agility

By: Carolyn Cirillo, Knoll, Inc. | Amanda Lorenzo, brightspot strategy | Lora Strigens, Vice President for Planning & University Architect, Marquette University

In this session, you'll learn how to combine digital and physical environments, promote diversity and inclusion, and implement flexibility within campus spaces to prepare your institution for a more blended world.

Abstract: Campus spaces and what they offer play a vital role in student success. By making organizational and operational changes, these spaces can better respond to transformational shifts in higher education. In order to build long-term value and agility in physical campus space, we must connect academia with industry, teaching with research, student affairs with academic affairs, online with on-campus experiences, and capital with operational planning. In this session, you'll learn how to combine digital and physical environments, promote diversity and inclusion, and implement flexibility within campus spaces to prepare your institution for a more blended world.

Institutions Mentioned: Marquette University
Planning Types: Campus Planning
Tags: Diversity Equity and Inclusion (DEI), Facilities Planning, Learning Environments, Learning Technology, LGBTQIA, SCUP 2021 North Central Regional Conference, Space Management

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Conference Recordings

Published
October 26, 2021

2021 North Central Regional Conference | October 2021

Esports

Out of the Console and Into the Future

By: Sana Khwaja, Legat Architects | Jeff Kuhn, Ohio University | Daniel Pomfrett, Cumming Construction Management Inc | Carli Sekella, Legat Architects

This session will provide insight and real-life examples of how the university integrated esports into the overall campus curriculum and designed flexible learning spaces to support it.

Abstract: Ohio University's esports program and gaming facilities have created opportunity and facilitated change across the physical campus and beyond. This session will provide insight and real-life examples of how the university integrated esports into the overall campus curriculum and designed flexible learning spaces to support it. Come learn how the needs of modern students are shaping the design, growth, integration, and future of esports at Ohio University.

Institutions Mentioned: Ohio University-Main Campus
Planning Types: Campus Planning
Tags: Learning Environments, Learning Technology, SCUP 2021 North Central Regional Conference, Teaching and Learning

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Planning Types

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