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Planning for Higher Education Journal

Published
December 1, 2025

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Coordinating Complexity

Streamline Institutional Change Through Integrated Planning

The authors replaced a costly, time-intensive model with a SharePoint-based system to transform sprawling processes into responsive systems for growth.

From Volume 54 Number 1 | October–December 2025

Abstract: With over 100 programs and 113 sites across 28 states and multiple countries, Embry-Riddle Aeronautical University faced mounting complexity in managing institutional changes.

Previously, each change we made required meetings with up to 30 participants from more than 20 offices, including Financial Aid, Facilities, Academic Affairs, IT, and Site Management.

Through integrated planning, we replaced that costly, time-intensive model with a SharePoint- based system for asynchronous collaboration. The shift fostered transparency, reduced delays, and empowered cross-functional alignment. The project exemplifies how intentional design and relationship-building can transform sprawling processes into coordinated, responsive systems prepared for institutional growth and change.

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Planning for Higher Education Journal

Published
April 4, 2025

Institutional Transformation and Successful Accreditation Review Through Data-Informed Collaboration

Gain Accountability with Values-Based Integrated Planning

Implementing a values-based integrated planning framework equipped Southeast Community College to leverage the data it collected to build and strengthen relationships, align the institution within and across divisions, and prepare for change. The efforts led to the successful modernization of facilities, historic enrollment growth, staffing increases, other operational improvements, and a positive accreditation outcome.

From Volume 53 Number 2 | January–March 2025

Abstract: Southeast Community College (SCC) applied an integrated framework approach to inform all aspects of its successful comprehensive accreditation review. Following decades of reviews leading to monitoring and focused visits to address opportunities for improvement, SCC managed its most recent comprehensive assessment through integrated planning to ensure the accreditation process coincided with building relationships, aligning divisions and departments, and promoting a culture that is well prepared for change. This structured and focused integrated planning method for comprehensive accreditation review was associated with a successful outcome that involved no monitoring or required follow-up for the first time in the College’s accreditation history.

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Example Plans

Published
August 8, 2023

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Planning for Higher Education Journal

Published
October 24, 2022

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Book Review: Higher Education Systems Redesigned

From Perpetuation to Innovation to Student Success

From Volume 51 Number 1 | October–December 2022

Abstract: Higher Education Systems Redesigned: From Perpetuation to Innovation to Student Success
Edited by Jonathan S. Gagliardi and Jason E. Lane
SUNY Press: Albany, New York: 2022
ISBN: 9781438487670
252 Pages

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Planning for Higher Education Journal

Published
September 19, 2022

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The Little Campus That Could

Survey Results Inform Postsecondary Education in an Island Community

The Institutional Effectiveness Office at Kaua‘i Community College developed and administered community and workforce surveys to better understand current and future educational needs of residents and employers on Kaua‘i.

From Volume 50 Number 4 | July–September 2022

Abstract: In 2018, the Institutional Effectiveness Office at Kaua‘i Community College developed and administered community and workforce surveys to better understand current and future educational needs of residents and employers on Kaua‘i. These single island surveys highlighted the need for a comprehensive neighbor island survey to collectively advocate for additional online post-associate degree programs that best align with and support these geographically isolated communities. This project demonstrates how surveys can be used to inform decisions and integrated planning across multiple scales within a university system, especially in regards to distance education.

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Conference Presentations

Published
March 10, 2022

2022 Mid-Atlantic Regional Conference | March 2022

The Power of Wayfinding: Differentiating Your Brand Within a University System

Differentiating Your Brand Within a University System

Place matters in a higher education landscape that is becoming increasingly more competitive.
Abstract: Place matters in a higher education landscape that is becoming increasingly more competitive. In this session, we’ll show how three institutions within the University System of Maryland prioritized, designed, and implemented a flexible and maintainable approach to signage and wayfinding, allowing each campus to make an impactful, branded first impression. Come learn how to translate years of ad hoc wayfinding into a consistent brand that provides a welcoming, inclusive, and connected campus for all.

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Conference Recordings

Published
March 19, 2021

2021 North Atlantic Regional Conference | March 2021

From Siloed to Sustainable

How the Connected Campus Builds Value and Agility

In this session, you'll learn how to combine digital and physical environments, promote diversity and inclusion, and implement flexibility within campus spaces to prepare your institution for a more blended world.
Abstract: Campus spaces and what they offer play a vital role in student success. By making organizational and operational changes, these spaces can better respond to transformational shifts in higher education. In order to build long-term value and agility in physical campus space, we must connect academia with industry, teaching with research, student affairs with academic affairs, online with on-campus experiences, and capital with operational planning. In this session, you'll learn how to combine digital and physical environments, promote diversity and inclusion, and implement flexibility within campus spaces to prepare your institution for a more blended world.

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Conference Recordings

Published
March 19, 2021

2021 North Atlantic Regional Conference | March 2021

What We’ve Learned and What’s Next

Creative Approaches from Urban Universities

We'll highlight approaches and lessons learned from two New York City institutions during the pandemic, including creatively retrofitting their campus facilities amidst a crisis period of declining revenue and enrollments.
Abstract: Urban campuses are under stress, but in this session we'll share planning and design approaches to help urban institutions thrive as well as navigate strategic priorities, partnerships, programming changes, facilities, and real estate strategies. We'll highlight approaches and lessons learned from two New York City institutions during the pandemic, including creatively retrofitting their campus facilities amidst a crisis period of declining revenue and enrollments. Join us to learn new physical, academic, financial, and operational strategies that can reshape your campus while ensuring its long-term success.

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Conference Recordings

Published
March 19, 2021

2021 North Atlantic Regional Conference | March 2021

Designing the Money

Resilient Long-term Planning for CSCU's Sixteen Campuses

In this session, we'll share how Connecticut State Colleges and Universities (CSCU) applies a standard process to address its unique capital needs and withstand the test of time. CSCU maintains its 10-year capital plan in a dynamic environment to remain relevant and resilient for allocating resources equitably between its sixteen campuses with optimal effect.
Abstract: Establishing capital projects is typically a long-term effort with changes occurring over months. In this session, we'll share how Connecticut State Colleges and Universities (CSCU) applies a standard process to address its unique capital needs and withstand the test of time. CSCU maintains its 10-year capital plan in a dynamic environment to remain relevant and resilient for allocating resources equitably between its sixteen campuses with optimal effect. Come learn how a mission-driven, evidence-based capital planning approach responds to changing demographics and financial conditions while addressing specific facility and infrastructure needs in a wide variety of campus settings.

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