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Blog Post

Published
December 11, 2023

Addressing Employee Needs in Higher Education:

A Path to Transformation and Excellence

By: Loren Rullman, PhD, Workshop Architects | Pam Watts, CAE, NIRSA | Kelsey Harmon Finn, Compass Group

In recent years, higher education staff throughout North America have increasingly expressed concern about compensation, work/life balance, and sense of agency over work. 24% of all staff are actively seeking roles outside of higher education, and 70% of staff at large or public universities would consider changing jobs. A recent survey form over 400 college and university staff provides actionable steps for a brighter future.

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Blog Post

Published
October 5, 2023

Listen Up Leaders

Two-Way Communication Is Important in Establishing Trust

By: Apryl Motley, CAE, SASM

To gain additional insight into strategies for establishing trust between stakeholders and their leaders, we turned to Sonia Alvarez-Robinson, associate vice president for strategy and organizational effectiveness, Georgia Institute of Technology.

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Example Plans

Published
August 8, 2023

Strategic Plan, Strategic Planning Website

Public Doctoral/Research University (Colorado, United States)

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Planning for Higher Education Journal

Published
February 7, 2023

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Managing Change from the Murky Middle

Offering Role Structure and Support Helps Middle Managers Effectively Lead Change

By: Nicole H. Gahagan, MEd

Middle managers are often blamed for change failure and portrayed as change resisters or saboteurs. However, what looks like obstructionist behavior could actually be the observable effects of role ambiguity.

From Volume 51 Number 2 | January–March 2023

Abstract: Middle managers are often blamed for change failure and portrayed as change resisters or saboteurs. However, what looks like obstructionist behavior could actually be the observable effects of role ambiguity. Absent clear expectations, middle managers might assume their own unsanctioned change leadership path or take on no role at all because they lack understanding about their responsibilities. This article explores the complexity of middle managers’ experience, examines how middle managers at a two-year college navigated the uncertainty of their role within the context of institutional change, and provides readers with suggestions for equipping middle managers to become effective change agents.

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Webinar Recordings

Published
June 9, 2022

Catapulting African-American Women to Degree Completion at Land-Grant HBCUs

By: Samantha N. Friar, Elgin Community College | Rufus Williams, Managing Director, LoopWealth, and WVON Radio Morning Show Host

What factors support degree completion for African-American women students at Land-Grant Historically Black Colleges and Universities (HBCU)? New research on African-American women's degree completion dives into the contributing factors that support these students and catapult them to the degree completion mark.

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Conference Recordings

Published
October 26, 2021

2021 North Central Regional Conference | October 2021

Shared Services Models

An Opportunity for Efficiencies

By: Carolyn Farley, DIRTT Environmental Solutions | Chenise Ryan, University of Alabama at Birmingham | Melissa Shuter, University of Louisville | Lee Smith, Huron Consulting Group Inc

Come discover new ways to improve the experience of your campus community by driving both space and personnel efficiencies.
Abstract: This session will explore current shared service models that have achieved winning results for the campuses they serve, including financial successes, space efficiency, and customer satisfaction. Identifying opportunities to develop efficiencies among staff roles and campus space can be useful ways to save money and provide a higher level of service through co-location. Come discover new ways to improve the experience of your campus community by driving both space and personnel efficiencies.

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Conference Recordings

Published
October 4, 2021

2021 Southern Regional Conference | October 2021

Shared Services Models

An Opportunity for Efficiencies

By: Carolyn Farley, DIRTT Environmental Solutions | Chenise Ryan, University of Alabama at Birmingham | Melissa Shuter, University of Louisville | Lee Smith, Huron Consulting Group Inc

This session will explore current shared service models that have achieved winning results for the campuses they serve, including financial successes, space efficiency, and customer satisfaction.
Abstract: This session will explore current shared service models that have achieved winning results for the campuses they serve, including financial successes, space efficiency, and customer satisfaction. Identifying opportunities to develop efficiencies among staff roles and campus space can be useful ways to save money and provide a higher level of service through co-location. Come discover new ways to improve the experience of your campus community by driving both space and personnel efficiencies.

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Conference Recordings

Published
July 13, 2021

2021 Annual Conference | July 2021

Planning the Future of the Past at Lincoln University

By: Brenda Allen, Lincoln University of Pennsylvania | Greg Havens, Sasaki | Dominique Hawkins, Preservation Design Partnership, LLC

Join us to find out how your institution can incorporate its history within its vision, develop strategies for historic building stabilization and renewal, and integrate building strategies with broader campus planning goals.
Abstract: During a challenging time in higher education, Lincoln University offers important lessons for small liberal arts institutions and HBCUs seeking to renew their future vision while honoring and integrating their past. At Lincoln University, a renewed interest in institutional and campus history is inspiring a bold vision for a small liberal arts campus and its culturally-significant buildings. Join us to find out how your institution can incorporate its history within its vision, develop strategies for historic building stabilization and renewal, and integrate building strategies with broader campus planning goals.

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Conference Recordings

Published
July 12, 2021

2021 Annual Conference | July 2021

Building a Path Forward

Overcoming Pandemic Impacts on HBCUs

By: Anthony Brown, United Negro College Fund Inc | Troy Glover, DLR Group | Logan Hampton, Lane College | Yogesh Saoji, DLR Group | Leroy Staggers, Morris College

United Negro College Fund and HBCU college leaders will examine enrollment, instruction, student success, historic preservation, and fundraising in a post-pandemic world and explore how we can transform these challenges into successes.
Abstract: HBCUs have a tradition of providing affordable, culturally accessible higher education to minority and first-generation students as they support disadvantaged communities. The evolution of planning, partnerships, and pedagogy at HBCUs provides lessons for any stressed institution. United Negro College Fund and HBCU college leaders will examine enrollment, instruction, student success, historic preservation, and fundraising in a post-pandemic world and explore how we can transform these challenges into successes. Join the panel for an engaging discussion about physical, academic, financial, and operational strategies for reshaping and strengthening HBCUs and apply lessons learned to address diversity, equity, and inclusion at your institution.

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Planning for Higher Education Journal

Published
June 7, 2021

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Increasing Alumni Giving at HBCUs

Start by Broadening the Job Titles of Those Who Do the Asking

By: Stevie L. Lawrence II, PhD, and Antwon D. Woods, PhD

By reviewing historical perspectives and conducting current-day personal interviews, the authors researched ways to engage HBCU alumni in giving back to their alma maters.

From Volume 49 Number 3 | April–June 2021

Abstract: In higher education philanthropy, alumni giving is a tremendously vital aspect, especially for Historically Black Colleges and Universities (HBCUs). Throughout the history of alumni giving, though, HBCUs have not enjoyed the same success in soliciting and cultivating donations as Primarily White Institutions (PWIs) have. We compiled literature and conducted snowball sampling of private HBCU alumni to understand the motivations for giving or not to their alma maters.

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