Creating a More Adaptive Institution in the Wake of COVID-19
Recorded August 20.
This interactive panel discussion will bring together different institutions’ perspectives from facilities, technology, student services, and finance to understand the impact of COVID-19 on institutions and their student experience. The discussion will be organized in three parts, each with a prompt to inform the discussion, a poll to take the pulse of the audience, and an open discussion among panelists.
Innovation in Student Services
The authors, who are among IBM best practice partners, share they have been successful in integrating technology into their student services projects, redesigning their processes, implementing change, and extending their brand.
Planning for Student Services
Through use of case studies, this book demonstrates how several institutions are transforming their traditional model for student services into a learner-centered model.
Transforming Student Services
Using Northwest Florida State College (NFSC) as a case study, you will learn about current trends in student needs and discuss how these trends drove change in NFSC's workflows, staff, space, furniture, and technology.