Learning Resources

Abstract: The consolidation of administrative services into a centralized shared services model is increasingly common. Unfortunately, this move can be a rocky one, often encountering resistance and skepticism. Our session will focus on the implementation and optimization of a shared services model for academic services from both sides of the change—a person on the team leading the change and a key stakeholder undergoing the change. This session will provide you with information, skills, and approaches to ensure a pain-free implementation of a shared services model.

Abstract: Security is personal. It's not a one size fits all solution. Understand the resources available and explore a roadmap to planning security guidelines and a security operations center for your campus. This session provides a framework you can use to develop, implement, and evaluate a security plan. We'll also discuss the role a security operations center plays in campus security and how you can ensure your campus's physical security infrastructure is adequate.

Abstract: Assessment people speak their own (important) language, and if you're not in assessment, it can be hard to keep up with critical assessment-related terminology and trends. This session will help you define assessment-related terms (i.e. goals, outcomes, objectives, standards, etc.) and will provide an overview of assessment and accreditation trends that could impact your institution. Whether you're brand new to assessment or need a refresher, this session will bring you up to speed quickly.

Abstract: On-campus living has been linked to student success and is a key factor in admissions decisions. As campuses look to expand and improve their housing inventories in a challenging fiscal environment, there are more options than ever available. One institution will share its recent experiences with several of these options. The University of Massachusetts (UMass) Lowell has more than doubled its on-campus housing inventory in the past five years using a combination of P3, real estate acquisitions, and conventional construction. This session will compare the relative benefits and particular challenges in utilizing these types of housing delivery methods. Come learn from campus facilities planning and student affairs officials, who will address the pros and cons of different delivery methods (P3, purchase/renovation, and conventional construction) from the perspective of up-front costs, operating and maintenance factors, student experience, and functionality.

Abstract: Institutional effectiveness (IE) is growing rapidly within higher education as a beneficial tool for promoting data-informed decision making and continuous quality improvement in campuswide integrated planning and evaluation. This session will help you apply IE as a tool for integrated planning and evaluation, addressing aspects of organizational change, project management, and inclusive collaboration. Learn how the application of IE principles can serve as a catalyst for successful everyday integrated planning and evaluation on your campus.

Abstract: As institutions vie for enrollment, states divest in funding for higher education, and student needs are growing, it is imperative that senior leadership, especially the chief academic officer (CAO) and chief business officer (CBO), work in tandem and build the culture together. Join this interactive session to hear what CAO and CBOs need to focus on together, how to support each other, tools to use, tips for success, and how you can help.

Abstract: Due to the rising price of tuition, the prevailing narrative regarding higher education is that the cost of delivering a college degree is increasing substantially. However, the cost of delivering an education is not definitively linked to the price in tuition paid to attend. Prior studies confirmed small increases in instructional expenditures per full-time-equivalent student from the 1980s to 2000; however, more recent trends in instructional costs are relatively unknown. The purpose of this study was to track instructional expenditures from 2004 to 2015 at U.S. public two-year and four-year institutions, and to calculate those expenditures as a proportion of U.S. Gross Domestic Product.

Abstract: Introducing housing on a community college campus will affect several areas of campus life including dining, security, recreation, and student programming. Unlike four-year institutions, community colleges have limited activity after a certain hour with the exception of library and recreational facilities. Additional programs and services will be needed to support a 24-hour operation, which will have an impact on the overall operating costs of the college. This article is intended to identify the direct and indirect costs involved and assess the overall financial impact of operating student housing.

Abstract: This article explains the cost of education in public research universities. “Price,” meaning “tuition,” is often incorrectly substituted for “cost,” meaning expenditures by the university that make the education possible. University cost is disaggregated to enable readers to distinguish between the costs associated with providing education to students and the costs of other non-educational activities that tend to produce their own revenue. While tuition has increased rapidly, real cost per student for providing education has been roughly constant for nearly 20 years. Increased revenue from tuition has been almost precisely offset by reduced revenue from state appropriations.