Learning Resources

Abstract: Higher education is infamously change-resistant. What’s needed is a new methodology: human-centered change. Informed by research and honed by practice, human-centered change is a flexible, pragmatic approach that works within higher education’s unique structures, practices, and culture. This book guides change leaders and practitioners through the application of human-centered change. A practical manual, it provides mid- and senior-level administrators the essential practices, examples, recommendations, and tools they need to lead change in their colleges or universities.

Abstract: Times of rapid change can interrupt operations and implementation efforts. Preventing this requires an ability to quickly adapt our programs and offerings to the changing landscape. Unfortunately, operational complexity and the disorienting nature of uncertainty become a hurdle to rapid response. Either we get overwhelmed trying to identify all that needs to change, or we respond haphazardly, missing crucial details.

Contingency planning can help. It is a method for preparing for potential changes that identifies how operations and action plans need to shift in response. It can also be used to respond to changes after they happen.

The Campus Contingency Planner is a template for lightweight, rapid contingency planning. It guides you through a process that identifies the impacts of change, how decisions during contingency planning will be made, and the operational components of programs and offerings that will need to be adapted in response.

Whether you manage student-facing programs (like academic programs or student affairs activities), or direct services that are internally supportive (like space management or IT), the Campus Contingency Planner can help you respond to change with flexibility, minimizing disruption and moving your institution forward.

Abstract: Join Diane Stephens and Dana Prymak for a conversation highlighting insights from SCUP’s Spring Trends in Higher Education Report. This document provides an overview of the important external forces that impact institutional operations—it’s an essential tool for strategic planning, scenario planning, and contingency planning.

Abstract: Administrators at colleges and universities across the country face mounting concerns over enrollment rates, curricular rigor, and climbing real estate costs. These challenges are particularly daunting for liberal arts institutions, many of which have pivoted or are pivoting to STEM programs out of necessity. Cross-disciplinary colocation strategies can enhance hands-on learning opportunities while optimizing spatial and financial resources. This article explores the planning approach to forming mutually successful partnerships between dissimilar academic programs through mission-oriented cross-functional collaboration, including examples of tools and processes for data-informed decision-making.

Abstract: A successful integrated plan requires educating and engaging everyone in the institutional community. The Bison Blueprint is a user-friendly and bimodal-bilingual (American Sign Language and English) toolkit that uses low- to no-cost resources to engage administration, faculty, staff, and students at Gallaudet University, the world’s only university serving deaf and hard-of-hearing students. This article shares the process for developing the Bison Blueprint Toolkit. The Toolkit describes integrated planning, providing clear steps to develop plans at the unit level. The results cultivated a strategic mindset and helped the planning team align strategic work across the university.

Abstract: Many institutions face challenges in evolving traditional, and often ineffective, planning processes into fully participatory systems that use collaborative methods and techniques for improving outcomes. We’ll illustrate how Northern Michigan University (NMU) is using Strategic Doing methodology to advance strategic action plan tactics, organize loosely connected networks, and increase collaboration and effectiveness. Come learn how to use a structured methodology with loosely affiliated cross-functional teams to drive greater results, increase accountability, and support impactful strategic plan implementation.

Abstract: The Choosing by Advantage (CBA) Matrix is a powerful tool for decision-making in the design and construction industry, from the planning process through project completion, and it delivers efficiency through fewer changes. CBAs take all stakeholders into account when defining advantages, so campus planners can achieve quality, an on-time schedule, and cost savings at every stage. Via simulation, we'll demonstrate how you can apply CBAs across all phases of a project. By presenting and providing step-by-step, compelling visuals, our team will enable you to implement CBAs tactically and early in your next project.

Abstract: Planning processes must be versatile and nimble to accommodate changing priorities. This session will show how a design team developed a flexible data visualization tool that allows Dartmouth University to play out scenarios as priorities change over time. As Dartmouth renews its plans, we'll provide a comprehensive look at how the team considered parity, distribution, and student wellness in a three-part planning effort. Discover how you can apply our data visualization tool to describe complex variables to stakeholders, as well as use scenario planning to align cost, student experience, and institutional goals over the course of your plan's realization.

Abstract: With campus space at a premium and industry investment on the rise, institutions are developing flexible research facilities beyond their core campus to accommodate evolving technology. The key to maximizing these spaces lies in integrated planning and design. This session is an exploration of the planning process behind Carnegie Mellon University's (CMU) new Robotics Innovation Center (CMU-RIC), an ambitious off-campus facility that includes aerial, aquatic, and outdoor robotics testing spaces. We'll investigate how a collaborative planning and design process aligned diverse stakeholder interests and identified core priorities in the development of a highly-adaptable research facility.

Abstract: This session will share the inclusive design behind the Agnes Reimagined project, a museum decolonization process with a focus on community engagement, decolonization, and sustainability. This project highlights a community-based design process that integrates Indigenous traditions, hospitality, and inclusivity. Through exploring our approach to inclusive design, engagement, decolonization, and sustainability, you will learn how to integrate indigenous perspectives and balance heritage preservation while creating a space of belonging that contributes to a healthy environment.