Learning Resources

Abstract: Strategic planning often involves the development of new or revised policies. Policy communication and operationalization can significantly impact morale and strategic plan buy-in and we must consider it in a well-planned and integrated manner in order to produce effective change. This presentation will focus on lessons learned in policy roll-out, and through sharing your own experiences, you will gain an increased understanding of challenges and opportunities in policy roll-out that can inform strategic planning decisions on your campus.

Abstract: We are all invited to take the stage in some form in our lives, whether that be in an interview for work, a speech at a wedding, or simply asking a question in a business meeting or classroom setting. We all have ideas, questions or explorations which we hold back from sharing because our brains are hardwired to prioritize acceptance by our peers and avoid rejection and ridicule. Sometimes, this keeps us safe—but more often than not—it keeps us from truly stepping into a life of opportunity.

The first major theme of the presentation is the psychology of fear. What makes so many of our hands shake, our body’s fidget and our minds forget our words once so perfectly rehearsed? It is an evolutionary response, developed eons ago, designed to protect us. Public speaking asks us to do the one thing we are hard-wired not to do – step outside of the tribe and ask to be invited back in. As relatively weak and slow planetary beings, we survived only in community. Public speaking is the most vulnerable and scary thing that we can do. We will explore the role of this response and how it “shows up” for us in our modern-day world and body and four scientifically-proven ways to shift out of fear and into action using both science and story to address the “hack”.

The second major presentation theme is the role of nonverbal communication. Research shows that over 93% of communication is nonverbal, demonstrating that our brains are wired to prioritize nonverbal over verbal communication. But as presenters, we focus on what we say – rather than how we say it. We engage in fun-partner work to learn how our brains are specifically attuned to body language – and the signals that we are unintentionally demonstrating while speaking from a place of fear or anxiety.

The presentation is concluded with a challenge: to invite each audience member to make one commitment to themselves to lean in towards one area of fear in their life, whether that’s practicing a strategy at home or stepping onto the stage to share their message with the world.

Abstract: For most institutions of higher learning to thrive amid the shifting demographics, financial outlooks, and value propositions of the 21st century, they must design and implement change that is comprehensive rather than compartmental. Since such change comes hard to institutions steeped in century-old traditions, there are few colleges or universities that have undertaken it. Hiram College (OH) is an exception. Given the dearth of lessons from the field, the Hiram College president offers this constructive and realistic example of systemic change and the five possible steps that academic leaders and trustees elsewhere might consider before triggering it.

Abstract: State institutions of higher education in Connecticut are experiencing a dramatic and unprecedented period of change: the consolidation of four universities and 13 community colleges into Connecticut State Colleges & Universities (CSCU) and the creation of a new administrative structure. This article charts the early stages of this process, presenting events as they unfolded during Governor Dannel Malloy’s first term beginning in January 2011, through his November 2014 reelection, until his state budget was passed in June 2015.

Advocates of systemness in higher education are challenged to balance the promise of centralized leadership and localized prerogative in designing and implementing policy. Systemness offers the promise of synergy and innovation within and across the system guided by common purpose and vision.

This article discusses five specific implementation processes and challenges: a systemwide credit transfer articulation program; Southern Connecticut State University’s early Transform CSCU 2020 initiatives; an ongoing effort throughout CSCU to develop a systemwide identity; the potential impact of budget constraints on systemness; and difficulties selecting and developing administrators and leaders.

Abstract: A university’s strategic plan sets out its intent to reach higher, innovative levels to be considered prominent, a market leader, or universally recognized for excellence. By engaging employees as “owners” they can actively manage the forces and operational processes during plan implementation, monitoring, and controlling. Working with data-based performance metrics aids employees—and even students— in decision-making to evaluate options that affect performance thereby influencing the outcome. This session provides insight into KSU’s approach on engagement across the university.

Abstract: University strategic planning is typically well structured with attention to both process and outcomes. However, plans are frequently not implemented in an equally process-driven manner. As a result, the product of planning efforts may not lead to the anticipated change or may even remain “on the shelf.” This article describes how Philadelphia University is using “action research” during strategic plan implementation in order to optimize campus commitment, facilitate organizational learning, and support the sustainability of change.

Abstract: In 1998, a Carnegie Foundation Commission Report criticized America’s 123 research universities for failing our educational system by ignoring undergraduate education. Notably absent from the Commission's list of recommendations was mentoring research university faculty as a strategy to improve their teaching. This article discusses strategic collaboration, a mentoring model that can contribute significantly to achieving this objective. Such a network can also create an environment conducive to interdisciplinary research that, because of its increased value and rewards at such universities, can provide an added incentive for faculty participation.