Learning Resources

Abstract: This article applies the three stages of change (mobilization, implementation, and institutionalization) to the academic curricular process change that occurred during the 2014–2015 academic year at the Indiana University of Pennsylvania. Reflecting on the manner in which this major initiative was conceptualized and executed has revealed an inadvertent yet seamless application of Curry’s (1992) organizational change model. Throughout each stage of this organizational change, some inherent principles were maintained while balancing the required condensed timeline for completion. These principles included consistent and transparent consultation with many branches of the university community and revision of proposed processes based on feedback from community members. The goal of the authors in sharing the change process at IUP is to provide potential insights for others on recognizing a need for organizational process revision. The authors highlight the actions taken at IUP, offer recommendations, and identify potential hazards to institutions contemplating organizational change.

Abstract: Challenging times continue for higher education: calls for more accountability, assessment of outcomes, evidence of institutional performance, relevance for life and careers, and student success. Integrated strategic planning and decision making in this ever-changing environment is critical for campus leadership. To maximize accountability, assessment, analytics, and accreditation, it is imperative for campus leaders to develop an integrated approach that begins with standard metrics, aligns with performance-based goals, and connects with accreditation requirements. Analytics, learning analytics, and learning management systems provide the crucial link to learning standards that support the reporting, monitoring, and improvement of student learning.

Abstract: Over the last decade, many academic institutions, from elementary schools to universities, have added academic makerspaces to their campuses. This development has enabled students and faculty to come together and collaborate, design, fabricate, and learn in shared spaces. This article describes how the creation and incorporation of academic makerspaces in a university learning ecosystem can help achieve accreditation. Specific examples are drawn from ABET’s engineering accreditation criteria. The article also explores how academic makerspaces can enhance teaching objectives and student outcomes by providing a space for learning technological skills within social contexts in interdisciplinary communities of practice.

Abstract: This article reviews 20 years of accreditation in developing economies, showing the progress made in quality assurance over this time and its impact on quality improvement. Quality assurance and accreditation are now nearly universal in the developing world, and the process is remarkably similar across countries. We see an overall congruence of goals and expectations and a growing recognition of the importance of what are seen as international standards. The process has led to significant improvements in the quality of higher education generally, a greater focus on teaching and learning, and increased public confidence in higher education as a result. Nonetheless, the quality of graduate education generally remains unacceptably low, and recognition by governments of the need to adequately fund public higher education is far too limited, with only a few exceptions.

Abstract: Three members of the Indiana University Bloomington team that coordinated the campus’s accreditation reaffirmation describe the process and the team’s approach to successfully completing the Higher Learning Commission review. By managing the work in a centralized way, the team drafted its assurance argument with an evidence-first approach. Collaborations across campus generated information about the institution’s best work and the newest initiatives aligned with the campus’s bicentennial strategic plan. The team shares lessons learned and how IU Bloomington is preparing today for the review in 10 years.

Abstract: This article describes execution of the balanced scorecard (BSC) strategic framework in a School of Nursing (SoN). The SoN strategy map was the outcome of the development phase. The two-year implementation phase incorporated balanced scorecards that linked outcome measures to the priority strategies. Thirty-two percent of the defined outcome measures were met. Factors in adopting the BSC framework included development of a strategic plan that supports the college mission and vision, improved communication within the SoN, a united effort to institute strategies to sustain the SoN’s future, and establishment of performance indicators to measure success in achieving those strategies.

Abstract: As colleges and universities plan efforts to improve financial reporting and analysis, which often entail making costly investments in new systems and tools, they should first evaluate whether to redesign the institution’s chart of accounts. The chart of accounts is the DNA of financial reports and is used to track financial activity across the institution. This article proposes a planning, evaluation, and design process for a new chart of accounts and identifies key considerations for leaders undertaking this effort.

Abstract: Beginning with the 2016–2017 academic year, Rosemont College took the bold step of reducing its tuition by 43 percent in an initiative termed “Our Tuition Promise.” The initial announcement generated national news coverage and resulted in a significant increase in applications. Rosemont made this shift because it believed it was the right thing to do and was in keeping with the college’s mission and values. The process from start to finish was the result of a year of research and careful planning. While the headlines were big and up-front with the basic details, here is a behind-the-scenes look at how Rosemont College reset its tuition.