Learning Resources

Abstract: The StudentLink Center, New York University's consolidated services model, has transformed student services delivery. Our highly efficient student-centered model focuses on simplifying services by removing barriers to students. We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity. You will walk away from this session with an understanding of how our service model works and how data collection can serve to enhance cross-training efforts and increase productivity.

Abstract: New dorm construction takes time and funding that often competes with the ongoing need to upgrade existing dorms. Despite limited resources, campus planning and capital programs teams are successfully doing both. Tufts University's first housing program since the 1970s is transforming the undergraduate residential experience two-fold: by rapidly increasing the on-campus bed supply in existing facilities and by renewing residential buildings. Come learn how a 2016 housing planning study that started with an inventory analysis quickly evolved into an ongoing program to add 100+ beds per year beginning in 2017.

Abstract: The City University of New York's (CUNY) Accelerated Study in Associate Programs (ASAP) assists students in earning associate degrees within three years by providing a comprehensive range of financial, academic, and personal supports. Completion rates at community colleges remain extremely low; however, CUNY's ASAP students earned their associate degrees at substantially higher rates than non-ASAP students, even when a longer timeframe was considered. In this session, you will learn about CUNY's ASAP model, how it receives operating and capital funding, and how the physical spaces that support the program were identified, designed, and renovated.

Abstract: Southern New Hampshire University (SNHU) started an engineering program when they purchased Daniel Webster College and inherited a strong aeronautics program, students, and faculty looking for a new educational home. SNHU, well-known for online education programs, continues to develop its traditional campus through its new College of Engineering, Technology and Aeronautics, which they planned to accommodate multiple modalities reflecting 2019 and beyond as well as exemplify academic rigor. We will demonstrate how SNHU benchmarked engineering schools, helping SNHU envision their idea for a new school and identify state-of-the-art learning environments.

Abstract: Norwich University has fundamentally transformed its academic core, updating over 45% of its teaching space on campus. Stitched together by newly conceived landscape solutions, three renovations and one new building have reinvigorated central campus. All campuses face aging core academic facilities, often housed in important historic buildings. Supporting current program needs without compromising original intent requires thoughtful and creative approaches to revitalizing these structures. Come learn how Norwich reimagined its central campus for contemporary research, teaching, and learning without compromising the integrity of its historic structures.