Learning Resources

Abstract: With climate change bringing dramatic demographic, economic, and weather changes, universities and colleges must be prepared for risks to the campus's buildings, landscapes, and infrastructure that could disrupt operations. This session explores the intertwined concepts of risk management and resilience planning. You will learn about best practices in campus resilience planning, and try a simple resilience assessment tool for identifying, prioritizing, and planning for potential risks. You can take this useful Excel-based tool back to your institution to identify the top risks that should be prioritized in campus planning efforts.

Abstract: Institutions are managing numerous student success initiatives simultaneously, but they lack the necessary data and infrastructure to evaluate outcomes. They also struggle to clearly link a particular initiative to a specific individual outcome. Using prediction-based propensity score matching (PPSM), a methodology compliant with the U.S. Department of Education’s What Works Clearinghouse’s requirements, we facilitated the analysis of key initiatives to measure efficacy, ensuring that outcomes of students participating are compared to control students with similar propensity. The recent work explored in this article helps two institutions understand the impact of their innovation and more precisely scale student support.

Abstract: This article introduces an emerging, innovative practice in higher education: Integrated Planning and Advising for Student Success (iPASS). A research-based iPASS implementation framework is examined through a case study of Guttman Community College (CUNY), which is one year into its iPASS work. This case study, which shares practices and initial findings that include high levels of student, faculty, and staff engagement, is relevant to practitioners and academic leaders considering the use of, or in the early stages of, an iPASS approach, as well as those interested in effectively integrating technology that leads to improved student success and transformative institutional change.

Abstract: As the challenges that students face become increasingly complex and interwoven, student service providers must innovate in order to continue to connect users to their offerings. Moreover, those services must be planned for holistically with an aligned understanding of why, what, where, when, and how they will be delivered. This article draws on brightspot strategy’s work with more than 50 leading universities as an experience design and strategy consultancy as well as best practices from the field to share some of the approaches, tools, and lessons learned in designing services to meet the needs of today’s students.

Abstract: Learn the things you need to do to get ready and stay ready! Numerous recent campus disruptions, outages, and disasters have highlighted the importance of investing in the proactive risk management solution known as academic continuity planning. Go beyond theory and concepts to the actual integrated mechanics and step-by-step methodology for developing and maintaining operational-level continuity plans. Cultivate integration with a service designed specifically to support the need for higher education institutions to be prepared. Is your campus ready?

Abstract: The article discusses the challenges that community colleges face in increasing college degree completion in an era of budget reductions and fiscal constraints. The analysis draws on data collected in the 2011 Survey of Access and Finance in which responses were obtained from all 51 members of the National Council of State Directors of Community Colleges (NCSDCC).

Abstract: Large-scale crisis such as natural disasters and acts of terrorism can have a paralyzing effect on the campus community and business continuity. Campus officials in these situations face significant challenges that go beyond the immediate response including re-building the physical plant, restoring campus infrastructure, retaining displaced matriculated students and recruiting future generations of students to remain financially and academically viable. This article provides a framework to assist senior leadership to critically evaluate their institutional commitment to emergency planning functions in their respective communities. It also outlines a new “scheme” in how institutions can resolve the emerging changes in higher education in a collaborative, cost-sharing environment.

Abstract: Book Review of A Guide to Decision Making in Student Affairs: A Case- Study Approach, by Stanley R. Levy and Charles E. Kozoll. Charles C. Thomas, Publishers, Ltd., 1998. 178 pages. ISBN 0-398-06871-2