Learning Resources

Abstract: Benchmarking surveys assist programs with measuring performance and are widely used in a variety of organizations and disciplines, including institutions of higher education. One challenge facing institutions concerns a lack of shared metrics among those with similar programs. This article details the history and creation process of developing a benchmarking survey for an international academy. The purpose is to highlight the need for shared metrics between institutions, and to provide an account of the approach used for developing a benchmarking survey for academic programs. A detailed narrative of survey creation, refinement, and data collection associated with four survey iterations is included. Recommendations are provided for benchmarking development processes that may be beneficial for various institutions and disciplines regarding survey development, survey deployment, and survey project team composition.

Abstract: Planners and institutional leaders need to understand the relevance of digital capabilities and IT capacity as they relate to student success. This session will improve your understanding of digital capabilities needed to achieve student success and discuss how you can inform integrated planning efforts with IT benchmarking data. You will learn how to assess your institution’s digital capacity for student success technologies so you can affect costs and improve outcomes with new analytics tools and services.

Abstract: This report from the SCUP Campus Facilities Inventory (CFI) aggregates space data submitted to the CFI survey from 2006 and 2007. Institutions submitting a CFI survey quantify how their space is allocated using classifications from the National Center for Education Statistics (NCES) Facilities Inventory and Classification Manual (FICM).

Abstract: A strategic planning model for colleges and universities is presented which integrates competitive benchmarking and an adaptation of Hill’s manufacturing strategy model. Hill’s model is altered to focus on student-winners and is used to design programs of study and supporting services. Benchmarking is used as a key component of the planning process. This model is based on integrating program strategy with recruiting strategy to satisfy the needs of stakeholders including students, faculty and industry recruiters. A planning context is developed and a modeling example is presented. This paper responds to the need for improvements in traditional strategic planning in higher education to develop a more holistic and integrative approach.