Learning Resources

Abstract: Shift your antiquated set of management principles (planning, organizing, staffing, directing, and controlling) to a more agile set of functions including curator, architect, conductor, humanist, advocate, and pioneer. Then, become more agile and understand that management today needs to be far more dynamic, empowering, and creative. This new approach will change the way you work, think, and manage—regardless of industry, position, title, training, budget, or educational background.

Abstract: As Federal Work-Study (FWS) programs are coming under national scrutiny for their lack of proven effectiveness and antiquated systems, the University of Missouri-Kansas City reevaluated the culture surrounding its student employee positions. After collaborating with financial aid personnel and identifying key stakeholders, a new program was created to focus on professional-readiness skills and developing a culture of high-quality, campus-wide customer service. Former expectations of FWS positions were revised to include more intentional career-readiness opportunities. Doing so required investing in professional development for supervisors and support for mentoring student employees. This article presents the planning and collaboration methods that are vital to implementing an innovative program and provides insight for other universities seeking to professionalize their FWS programs.

Abstract: We’re living in challenging times and other crises are sure to follow. Having the proper skills and culture will mean the difference between success and failure. This session will introduce you to concepts about preparing for this adversity. Institutional leaders often rely on ineffective processes for crisis management, but we’ll provide you with a framework and tools that will allow you to more constructively navigate crises. We don’t learn from our experiences—we learn from reflecting on them. Come share and reflect on your experiences with your peers and learn a new framework to help you lead in a crisis.

Abstract: The traditional workplace culture shifted overnight when the COVID-19 pandemic pushed our workforces into work-from-home models. Never-ending videoconferences haven't helped you and your colleagues be more efficient—they're just wasting your time. Join Your Nerdy Best Friend, aka Beth Z, for proven techniques to help you focus and improve your productivity along with the tools to lead your team to be more efficient and effective.

Abstract: Security is personal. It's not a one size fits all solution. Understand the resources available and explore a roadmap to planning security guidelines and a security operations center for your campus. This session provides a framework you can use to develop, implement, and evaluate a security plan. We'll also discuss the role a security operations center plays in campus security and how you can ensure your campus's physical security infrastructure is adequate.

Abstract: Assessment people speak their own (important) language, and if you're not in assessment, it can be hard to keep up with critical assessment-related terminology and trends. This session will help you define assessment-related terms (i.e. goals, outcomes, objectives, standards, etc.) and will provide an overview of assessment and accreditation trends that could impact your institution. Whether you're brand new to assessment or need a refresher, this session will bring you up to speed quickly.

Abstract: Institutional effectiveness (IE) is growing rapidly within higher education as a beneficial tool for promoting data-informed decision making and continuous quality improvement in campuswide integrated planning and evaluation. This session will help you apply IE as a tool for integrated planning and evaluation, addressing aspects of organizational change, project management, and inclusive collaboration. Learn how the application of IE principles can serve as a catalyst for successful everyday integrated planning and evaluation on your campus.

Abstract: As institutions vie for enrollment, states divest in funding for higher education, and student needs are growing, it is imperative that senior leadership, especially the chief academic officer (CAO) and chief business officer (CBO), work in tandem and build the culture together. Join this interactive session to hear what CAO and CBOs need to focus on together, how to support each other, tools to use, tips for success, and how you can help.