Learning Resources

Abstract: As Federal Work-Study (FWS) programs are coming under national scrutiny for their lack of proven effectiveness and antiquated systems, the University of Missouri-Kansas City reevaluated the culture surrounding its student employee positions. After collaborating with financial aid personnel and identifying key stakeholders, a new program was created to focus on professional-readiness skills and developing a culture of high-quality, campus-wide customer service. Former expectations of FWS positions were revised to include more intentional career-readiness opportunities. Doing so required investing in professional development for supervisors and support for mentoring student employees. This article presents the planning and collaboration methods that are vital to implementing an innovative program and provides insight for other universities seeking to professionalize their FWS programs.

Abstract: We’re living in challenging times and other crises are sure to follow. Having the proper skills and culture will mean the difference between success and failure. This session will introduce you to concepts about preparing for this adversity. Institutional leaders often rely on ineffective processes for crisis management, but we’ll provide you with a framework and tools that will allow you to more constructively navigate crises. We don’t learn from our experiences—we learn from reflecting on them. Come share and reflect on your experiences with your peers and learn a new framework to help you lead in a crisis.

Abstract: The traditional workplace culture shifted overnight when the COVID-19 pandemic pushed our workforces into work-from-home models. Never-ending videoconferences haven't helped you and your colleagues be more efficient—they're just wasting your time. Join Your Nerdy Best Friend, aka Beth Z, for proven techniques to help you focus and improve your productivity along with the tools to lead your team to be more efficient and effective.

Abstract: Climate change is a huge problem, and the scale of change needed to address it can be daunting. Universities are trying new models to address this issue, partnering and collaborating with each other to scale up their positive impact on climate change mitigation. We will highlight four national collaboratives in which partnerships were established for compounded benefits. Their stories will help you think beyond your boundaries and traditional approaches to address issues surrounding climate change.

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Abstract: Strategic planning often involves the development of new or revised policies. Policy communication and operationalization can significantly impact morale and strategic plan buy-in and we must consider it in a well-planned and integrated manner in order to produce effective change. This presentation will focus on lessons learned in policy roll-out, and through sharing your own experiences, you will gain an increased understanding of challenges and opportunities in policy roll-out that can inform strategic planning decisions on your campus.

Abstract: Universities need to plan for rapid change physically, fiscally, and curricularly. In this session, we will explore the Campus 2050 survey results and share how 10 institutions are planning and adapting their campuses and built environment for economic, social, and operational changes over the next 30 years. You will learn strategies for mobilizing campus planning efforts at a faster pace and how to initiate, replicate, and improve upon current future-proofing strategies.

Abstract: There is no shortage of hype and technobabble around the promise of shiny new technology trends and their prospect for disrupting the universe as we know it. Twenty-five years ago, the World Wide Web and the underlying Internet did, indeed, change everything. Today the promise of AI, ML, IoT, XR, NGNs and the latest alphabet soup of tech trends promises to impact the campus in all its facets. This session will provide context, insights, and some prognostication on how the campus planning community should embrace its technology future through a ‘trust but verify’ lens.